Note fondée sur 12 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,0 Service et personnel
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Not as described - Complaint to VRBO made
Publié le 14 août 2024 sur HomeAwayLodge had basket of blankets in living room - some of which were dirty and paint on decking was a mess and would benefit from TLC. Son also found an old used toothbrush. Listing stated wifi but this was very weak and unusable 0.97mb down / 1.65mb upload. Needed this in order to book activities for our stay and as a single parent, having no signal or wifi was very worrying. Explained to host that this was issue (had to travel to Aviemore for phone signal!) and offered a refund but had to stay 1 night as this was at 8pm on a Friday in July in a very popular area so no other accom available. Sadly, charged by host for VRBO and cleaning fee. Would not have stayed there if we had known about the wifi. The host stated the issue had been going on for 7 - 10 days and we wish they had contacted us so we could book elsewhere. They stated that the wifi was free and therefore not really part of the listing which makes no sense.
Complaint has been lodged and currently under review with VRBO
par un voyageur
Spring Break
Publié le 6 mai 2024 sur HomeAwaySpring break. Freezing outside but lovely and warm and comfortable inside. Would have sat outside if had been warmer but the outlook was just lovely across the decking from inside. Nice lrivate outlook.
Great place for exploring the area
Commentaires de Gestion de l’hôtel
6 mai 2024 par VrboOwner, Gestion de l’hôtel
Thank you Brian for your great review, glad you were able to enjoy the view from the warmth indoors. Welcome back to Birchfield anytime 😊
par un voyageur
Very nice!
Publié le 12 avr. 2024 sur HomeAwayThe caravan is very clean and decorated nicely. It backs up to a large field where you can enjoy nature. The park is well kept and clean as well. I highly recommend Andersons resturant within walking distance.
par un voyageur
Great stay!
Publié le 5 juill. 2023 sur HomeAwayThe lodging was as described. The cottage was adorable, well located, and private. We had a great stay
Commentaires de Gestion de l’hôtel
5 juill. 2023 par VrboOwner, Gestion de l’hôtel
Thank you Jacqueline for your lovely review. Welcome back to Birchfield anytime!
par un voyageur
Jennifer
Publié le 8 avr. 2023 sur HomeAwayGreat stay
par un voyageur
really lovely stay
Publié le 25 févr. 2023 sur HomeAwayWe had a great holiday. The accomodation was perfect for what we needed.. spacious, cosy and we just loved having the amazing landscape to enjoy out the window! Fiona was really communicative and helpful. Would recommend!
Commentaires de Gestion de l’hôtel
25 févr. 2023 par VrboOwner, Gestion de l’hôtel
So glad you enjoyed your stay, welcome back anytime! Fiona 😊
par un voyageur
Great place and location
Publié le 28 nov. 2022 sur HomeAwayWe loved this little cabin, from the big sofa to the comfy beds.
The only negative was the odd way to watch tv, but after a message from the owner we got going with it.
Def recommend
Commentaires de Gestion de l’hôtel
28 nov. 2022 par VrboOwner, Gestion de l’hôtel
Thanks for your lovely review! Glad you had a good time. Welcome back anytime.
par un voyageur
Lovely accommodation
Publié le 4 sept. 2022 sur HomeAwayLovely accommodation on a quiet site. We loved seeing the heather through the trees from the balcony every day. Well equipped but one suggestion would be a vacuum cleaner - even a small handheld one would be useful. Bedding was fresh and clean and the beds were comfortable. We met Fiona briefly, and she was friendly and approachable. There is Wi-Fi as well as streaming services to watch, including Disney+ and Netflix, which the kids loved. Overall, a lovely place to stay. Thank you.
Commentaires de Gestion de l’hôtel
5 sept. 2022 par VrboOwner, Gestion de l’hôtel
Thank you Fiona for your lovely review and recommendation re hand held vacuum this I will implement. It was good to meet you and your family, glad you enjoyed your stay at Birchfield welcome back anytime.
Fiona x
par un voyageur
Sehr schön
Publié le 13 août 2022 sur HomeAwayWir haben uns in der Unterkunft sehr wohl gefühlt, war alles sauber und gemütlich. Umgebung ist ruhig und angenehm, mit Unternehmunhsmöglichleiten per Auto zu erreichen oder aber mit der lok
par un voyageur
Publié le 12 avr. 2022 sur Expedia
Fully equipped, clean and pleasant lodge in good location. Close to Aviemore and various tourist attractions. Would highly recommend.