Note fondée sur 20 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,2 sur 5
93 % des clients le recommandent
4,2 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
Recommandé
pour Tout le monde
par un voyageur de Vernon

Publié le 23 juin 2017 sur Expedia
Pour : The place near distilleries area.
Emplacement : Walks, distilleries.
This hotel is in the entrance of the speyside distilleries area. Walks are possible in the area. For dinner you should go in Arismore near Boatgarden. Karen is very helpfull. We have enjoy our staying.
5 sur 5
par un voyageur

Scots are the best

Publié le 8 sept. 2019 sur Hotels
The owners are something else, they really invest in the guests, planning together what to do, to cook, to attend. Its a cozy place where you can walk barefooted and strike a good conversation with everyone on site. You feel welcomed. Try their homemade jam. Yummy.
Commentaires de Gestion de l’hôtel
8 oct. 2019 par Rebecca, Gestion de l’hôtel
Thank you for your exceptional review. We really appreciate such a great response to the efforts we make to help you feel at home.
4 sur 5
par un voyageur

Publié le 2 sept. 2019 sur Expedia
The host/hostess extremely friendly. The evening meals superb and took extra note of my diet requirements. My room was fine but no chair or place to hang damp towel to dry out. The room was in an annexe and I had to go outside to access all amenities - lounge, dining room, guests’ kitchen. No kettle in the room so this kitchen was essential for out of hours cuppa. Very minor complaints all forgiven due to service and meals.
Commentaires de Gestion de l’hôtel
8 oct. 2019 par Rebecca, Gestion de l’hôtel
Thank you. I will try in future to let guests know when they have been allocated rooms in the annex so they know what to expect in advance. We choose not to provide extra hospitality trays in the rooms as this would inevitably increase the cost to our guests due to the extra work required. Instead we do offer a whole kitchen full of appliances and free tea, coffee etc there.
3 sur 5
par un voyageur

Nice proprietors, so-so accommodations

Publié le 20 juill. 2019 sur Hotels
Probably other rooms that this YOUTH HOSTEL (not hotel, not lodge) offers were better than ours. We definitely did not overpay, and got what we paid for. Very nice proprietors as I mentioned and great location, but keep in mind that even some box wine has a really nice label.
Commentaires de Gestion de l’hôtel
22 juill. 2019 par Rebecca, Gestion de l’hôtel
This INDEPENDENT HOSTEL has no desire to be a hotel or a lodge. We are very happy to be a friendly, family run hostel. We enjoy spending time with our guests and offering facilities such as a fully equipped kitchen as well as a comfortable lounge with games and books to borrow. We do offer the cheapest private rooms currently available in the area. They are basic but we concentrate on offering comfortable beds for a good night's sleep, a quiet atmosphere and good quality hot showers.
2 sur 5
par un voyageur

Publié le 5 juill. 2019 sur Expedia
Schöne und ruhige Lage am Rande der Caingorms mit eigentlich großem Potential. Leider ist die Unterkunft eher als Hostel einzustufen. Unser Zimmer mit eigenem Bad ist ziemlich in die Jahre gekommen und alles andere als ansehnlich.
Commentaires de Gestion de l’hôtel
5 juill. 2019 par Rebecca, Gestion de l’hôtel
We are sorry that you did not find our decor modern enough for you. We are very clear about what you should expect when you come to stay with us. We are also clear that we are not a hotel and you should therefore not expect the same level of service, which is reflected in the price we charge. Unfortunately without knowing which room you stayed in I am unable to make any comments on the specifics. However, I would point out that all rooms have been redecorated in the last 2 years and all mattresses have been replaced and upgraded within the last 2 years.
3 sur 5
par un voyageur

Publié le 22 juin 2019 sur Expedia
Commentaires de Gestion de l’hôtel
28 juin 2019 par Rebecca, Gestion de l’hôtel
Thank you for taking the time to review Fraoch Lodge. Unfortunately we can't see any way to improve your stay as you have not given us any comments.
5 sur 5
par un voyageur

Fraoch Lodge

Publié le 20 avr. 2019 sur Hotels
Rebecca and Andy were very friendly and accommodating. I was able to get a good early breakfast before leaving for work. The room was clean and had plenty of cupboard space. With the weather being so good, there was no need to use the drying room. The area was a great place to go for an evening walk, with the Boat Inn offering good food.
Commentaires de Gestion de l’hôtel
25 avr. 2019 par Rebecca, Gestion de l’hôtel
Thank you. We are pleased to see that you enjoyed your stay even if you did have to work at the time. Mind you, with the excellent weather we had at the time, everyone was enjoying themselves.
4 sur 5
par un voyageur

Nice friendly place

Publié le 17 avr. 2019 sur Hotels
The host was very accommodating and friendly. We got a room on the upper floor. The place was clean and the beds were comfortable but the room was cold, the heater doesn't warm up the room that well and the shower area was really small. The dining area was warm and cozy with a good nice view of the outside especially when it snowed.
Commentaires de Gestion de l’hôtel
25 avr. 2019 par Rebecca, Gestion de l’hôtel
It's a shame you didn't mention that you found the room cold at the time when we could have turned up the heating. At this point we can't change that.
5 sur 5
par un voyageur de Johnshaven

Publié le 12 oct. 2018 sur Expedia
Very nice accommodation with opportunity to be self catering as well, with shared kitchen. Very close to all the walking we wanted to do, with a nice wee basic local shop as well, very close by. Would love to stay during the Winter months and experience the lovely stove burning away in the living/dining area. The only thing I was disappointed about was the unavailability of a cooked breakfast.
Commentaires de Gestion de l’hôtel
31 oct. 2018 par Rebecca, Gestion de l’hôtel
Thank you for taking the time to let us know that you enjoyed your stay at Fraoch Lodge. If you do return in the winter we will be sure to light the fire and don't worry we will definitely have cooked breakfasts available then. In future if we are away ourselves we will try to make sure that our cover staff are able to provide cooked breakfast options where necessary.
5 sur 5
par un voyageur

Publié le 7 oct. 2018 sur Hotels
Commentaires de Gestion de l’hôtel
10 oct. 2018 par Rebecca, Gestion de l’hôtel
Thank you. We are delighted that you are enjoying your stay with us.
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