Note fondée sur 316 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Bodrium : Tres bon hotel a Bodrum
Publié le 20 févr. 2023 sur HotelsTres bon Sejour avec un accueil sympathique, une chambre propre et agreable, un bon petit dejeuner et une proximite avec le centre ville (1.5Km). Je le recommande.
Ps le restaurant italien sert de tres bons plats et d'excellentes pizzas mais les temps d'attente sont un peu long.
Commentaires de Gestion de l’hôtel
20 févr. 2023 par Tuğçe ÖZKELLE - Guest Relations, Gestion de l’hôtel
Our Valued Guest,First of all, thank you for your interest in our hotel. Your kind and positive feedback is a source of motivation for us. We wish to welcome you again...
par un voyageur
A refaire
Publié le 3 oct. 2022 sur HotelsDécouverte de cet hôtel via le WEB, bonne réception, dans l'ensemble tout était TB, dommage qu'à l'accueil personne ne parlait un peu français, idem pour le service au bar et au restaurant !
Commentaires de Gestion de l’hôtel
4 oct. 2022 par Tuğçe ÖZKELLE - Guest Relations, Gestion de l’hôtel
Our Valued Guest,Thank you for your evaluation. We will be glad to welcome you back...
par un voyageur
Publié le 28 sept. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2022 par Tuğçe ÖZKELLE - Guest Relations, Gestion de l’hôtel
Dear Guest, Thank you for your interest in our hotel. We are happy to know that you enjoyed your stay with us. We hope to welcome you again...
par un voyageur
Publié le 27 sept. 2022 sur Expedia
L’accueil la disponibilité le sourire du personnel les infrastructures surtout l’accès au SPA
Commentaires de Gestion de l’hôtel
29 sept. 2022 par Tuğçe ÖZKELLE - Guest Relations, Gestion de l’hôtel
Our Valued Guest,First of all, thank you for your interest in our hotel. Your kind and positive feedback is a source of motivation for us. We wish to welcome you again...
par un voyageur
Publié le 12 sept. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
14 sept. 2022 par Tuğçe ÖZKELLE - Guest Relations, Gestion de l’hôtel
Dear Guest, Thank you for your interest in our hotel. We are happy to know that you enjoyed your stay with us. We hope to welcome you again...
par un voyageur
Publié le 16 août 2022 sur Expedia
Excellent !
Commentaires de Gestion de l’hôtel
18 août 2022 par Bodrium Hotel & Spa, Gestion de l’hôtel
Dear Guest,
Thank you for your interest in our hotel. We are happy to know that you enjoyed your stay with us.
We hope to welcome you again...
par un voyageur
Very good
Publié le 20 juill. 2022 sur HotelsVery nice stay, very cute rooms , pool is also very nice! And I have no words to describe the massage! She is amazing. I would like to go back to this hotel just to enjoy again a massage!
Thanks for everything
Commentaires de Gestion de l’hôtel
20 juill. 2022 par Tuğçe ÖZKELLE - Guest Relations, Gestion de l’hôtel
Dear Guest,
Thank you for your interest in our hotel. We are happy to know that you enjoyed your stay with us. We hope to welcome you again...
par un voyageur
Publié le 17 août 2021 sur Hotels
Service de voiturier excellent par contre le service de repas très lents.
Les chambres sont propres mais beaucoup de bruit
Commentaires de Gestion de l’hôtel
24 août 2021 par Yiğit Girgin - General Manager, Gestion de l’hôtel
Dear Valued Guest, Thank you for your kind interest to our hotel. We are glad to hear that you have enjoyed with your stay with us. Your positive and sincere review will give us power to love what we do. Also, we will take necessary actions that you have mentioned. Hope to see you soon and stay safe...
par un voyageur de Lyon
Publié le 5 oct. 2020 sur Expedia
Ensemble correct juste le petit-déjeuner qui n’est vraiment pas bon et pas pour les européens mais on c’est arrangé pour pas payer le café car c’est la seul chose qu’on a pris et qui n’était d’ailleurs pas bon et a la fin on c’est retrouver a le payer au check-out pas vraiment professionnel petite attention a jam qui es très gentil et serviable 😉
Commentaires de Gestion de l’hôtel
9 oct. 2020 par Yiğit Girgin - Hotel Manager, Gestion de l’hôtel
Dear Guest,
Thank you for choosing our hotel during your trip to Bodrum. Together with our team working to serve the best at all times, we take care to provide full service to our thousands of guests every year, and being in return for this with a high satisfaction rate gives us strength in our work. However, we are sorry that we could not satisfy you in some matters during your stay. Still, we would like to answer the issue in detail.
In your first one-night reservation, you made your stay in the room category you bought from the moment you entered the hotel. In your comment, you stated that a lot of things are broken in relation to the product you purchased, regretfully, I would like to state that it is not true and that our rooms are checked every day from A to Z in accordance with our hygiene rules and quality policy against possible problems!
Since we do not use an open buffet due to the pandemic rules, our breakfast is served on a plate and in about 60 types and there is no limit. Unlimited tea, coffee and patisserie varieties are included in the breakfast. because you are in Turkey, the Turkish and international options are available. In our face-to-face meeting, you stated that you did not even look at these, and you apologized to us by accepting that you were wrong about the subject.
Based on this meeting, some of our extra-paid coffee options have been specially offered to you! In addition, we asked you whether you have a special request or not, and you said that what you said was enough! Although we do not use prison trays, pictures of our breakfast service are available on our official Instagram page and on many online sites. (@bodriumotel).
As a result of the review I made on your check account, we regret to see that you have not given the correct statement. You are definitely not charged extra for breakfast or coffee!
All of our beds are tempurpedic mattresses produced with special technology and also have a structure designed to provide health.
We also stated that we can refund your accommodation extension if you wish. Stating that everything was resolved and you enjoyed staying here, you stayed 3 more days in our hotel. Although we did not have to do it within this period, we raised your room category without producing it and you told us that you are very pleased with this, especially by thanking you.
As a result, we always respect the positive / negative opinions and opinions of our guests, but it is our priority to have the correct statements written here.
We wish you a nice day.
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Değerli Misafirimiz,
Bodrum geziniz sırasında otelimizi tercih ettiğiniz için teşekkür ederiz. Her zaman en iyisini hizmet etmek için çalışan ekibimiz ile beraber her yıl binlerce misafirimize eksiksiz servis vermeye özen gösteriyor ve yüksek memnuniyet oranı ile bunun karşılığını alıyor olmak bize yaptığımız işte güç veriyor. Buna rağmen konaklamanız sırasında sizi bazı konularda memnun edemediğimiz için üzgünüz. Yine de konuyu biz de d
par un voyageur de Lyon
Publié le 1 oct. 2020 sur Expedia
Grande chambre belle piscine personnel très gentil à l’écoute
Commentaires de Gestion de l’hôtel
2 oct. 2020 par Yiğit Girgin - Hotel Manager, Gestion de l’hôtel
Chère visiteurs,
Merci d’être venu dans notre hôtel, vos commentaire positif sont importantes pour nous et on se réjouis de vous accueillir la prochaine fois, mes meilleures salutations.