Note fondée sur 72 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 août 2023 sur Expedia
Room was dim
Food was great
Commentaires de Gestion de l’hôtel
9 oct. 2023 par Kefaluka Team, Gestion de l’hôtel
Dear guest,Thank you so much for taking the time to share your kind positive feedback following your recent stay.We were delighted to know that you had a great stay and enjoyed your time with us.It was a true pleasure to have you here with us and we very much look forward to welcoming you back again sometime soon.Warmest Regards
par un voyageur
Meyhane mükemmel
Publié le 16 oct. 2021 sur HotelsOtelin konumu uzak olsa bile Deniz’in mükemmelliğine değiyor. Yemekleri o kadar muhteşem diyemem.Ama a la karttaki Meyhane mükemmelin ötesinde eğer gitmek isterseniz mutlaka onu deneyin derim.Özellikle rakı balık alın.
Commentaires de Gestion de l’hôtel
31 oct. 2021 par Kefaluka Ekibi, Gestion de l’hôtel
Değerli Kefaluka Misafirimiz,
Otelimizi tercih ettiniz ve bizler için bu harika değerlendirmeyi yazdığınız için çok teşekkür ederiz. Tüm çalışanlarımız adına sizleri tekrar aramızda görmekten büyük bir mutluluk duyacağımızı bildirmek isteriz. Sağlıklı ve mutlu günler dileklerimizle.
Saygılarımızla,
par un voyageur
Publié le 3 sept. 2021 sur Expedia
D'une manière générale, un super établissement. Piscine et jeux d'enfant incroyable. La nourriture et boisson à volonté est largement correcte ( entre les gozleme, les doner kebab, les glaces, la nourriture local etc vous avez pas mal de choix et même à 2h du matin vous pourrez manger un burger ou des toasts).
Equipe d'animation au taquet, ils sont a fond ( ping-pong, fléchettes, tir à l'arc, water-polo, volley-ball, yoga zumba). Il y a un SPA avec massage, Hamam, et une salle de sport. Un restaurant pour les enfants, et un service de garde la journée inclus dans le tarif( de 10h a 17h )
quelques points négatifs :
l’hôtel est à 1h20 de l’aéroport. L'hotel fournis un service de transfert à des prix correct ( 70€ l'allé-retour en VTC, contre 86€ sur le net lors de notre séjour.)
Chambre mal nettoyé ( poussière, drap pas changé )
Quand l’hôtel est plein c'est le chaos. Les clients manque de civilité ( bousculade, insulte etc ) et la recherche de table libre dans le restaurant principal deviens compliqué.
Certain membre du personnels sont désagréable et n'ont pas leur place dans cette établissement.
Commentaires de Gestion de l’hôtel
26 sept. 2021 par Kefaluka Guest Relations, Gestion de l’hôtel
Dear Kemal ,
Thank you for taking the time to review your recent stay at the Kefaluka Resort. Thank you for taking the time leaving us your detailed feedback about your stay with us at Kefaluka. As well the positives as negatives comments are useful to us and are taken as constructive feedback,
We very much regret that you were not satisfied with the provided services and facilities.
We would like to apologize most sincerely for the inconveniences caused and inform you that your invaluable feedback is well noted.
our team would be very much looking forward to having the chance of welcoming you back at the Kefaluka Hotel,
Our best regards,
par un voyageur
Publié le 14 oct. 2023 sur Expedia
Wir waren für eine Woche in diesem 5 Sterne Resort. Eigentlich war alles an diesem Hotel perfekt, mit einer Ausnahme das war die Reservierung der Themen Restaurants. Diese war leider nicht wirklich nicht die Beste.
Das Service Personal war aufmerksam, freundlich und motiviert.An der Rezeption wurden alle Anlügen sofort erledigt. die Anlage ist in einem sehr guten Zustand und sauber. Kleines Manko ist aus die Umgebung, da die Anlage ziemlich autrk liegt und das näxhste Dorf auch nichts zu bieten hat.
Wir hörten von einem älteren Ehepaar ohne Englisch Kenntnisse, das sie Probleme mit der Verständigung hatten, das Personal ist eher auf englische und russische Urlauber eingestellt.
Commentaires de Gestion de l’hôtel
25 oct. 2023 par Kefaluka Team, Gestion de l’hôtel
Dear guest, Thank you for taking the time to share your positive comments following your recent stay. It was a great pleasure to have you here with us and we very much look forward to welcoming you back again soon.Warmest RegardsKefaluka Team
par un voyageur
Publié le 25 sept. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
9 oct. 2023 par Kefaluka Team, Gestion de l’hôtel
Dear guest,Thank you so much for taking the time to share your kind positive feedback following your recent stay.We were delighted to know that you had a great stay and enjoyed your time with us.It was a true pleasure to have you here with us and we very much look forward to welcoming you back again sometime soon.Warmest Regards
par un voyageur
Publié le 13 août 2023 sur Expedia
Die zimmern müssen dringend renoviert werden
Commentaires de Gestion de l’hôtel
9 oct. 2023 par Kefaluka Team, Gestion de l’hôtel
Dear guest,Thank you so much for taking the time to share your kind positive feedback following your recent stay.We were delighted to know that you had a great stay and enjoyed your time with us.It was a true pleasure to have you here with us and we very much look forward to welcoming you back again sometime soon.Warmest Regards
par un voyageur de Sugarland
Publié le 3 août 2023 sur Expedia
Worst hotel that i have ever staied in even foods were trash
Commentaires de Gestion de l’hôtel
8 août 2023 par Kefaluka Team, Gestion de l’hôtel
Dear Serhat,We are very dissappointed to read your comment. We have hosted thousands of extremely satisfied guests at the same duration of your stay period as it may easily seen on any websites. We also found your comment to our 400 staff and to our 90% global guest satisfaction score. Food taste is a subject open to interpretation and personal choice. We do accept all the comments in within the lines of respect but we do certainly not accept the words that you have used. Kind regards,Kefaluka Team
par un voyageur
Publié le 29 juill. 2023 sur Expedia
Everything was great
Commentaires de Gestion de l’hôtel
8 août 2023 par Kefaluka Team, Gestion de l’hôtel
Dear Yusif,Thank you so much for taking the time to share your kind positive feedback following your recent stay.We were delighted to know that you had a great stay and enjoyed your time with us.It was a true pleasure to have you here with us and we very much look forward to welcoming you back again sometime soon.Warmest Regards,Kefaluka Team
par un voyageur
Publié le 2 juill. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
8 août 2023 par Kefaluka Team, Gestion de l’hôtel
Dear Bahauddin,Thank you so much for taking the time to share your kind positive feedback following your recent stay.We were delighted to know that you had a great stay and enjoyed your time with us.It was a true pleasure to have you here with us and we very much look forward to welcoming you back again sometime soon.Warmest Regards,Kefaluka Team
par un voyageur
Publié le 1 nov. 2021 sur Hotels
genel olarak iyiydi
Commentaires de Gestion de l’hôtel
3 nov. 2021 par Kefaluka Ekibi, Gestion de l’hôtel
Değerli Kefaluka Misafirimiz,
Nazik yorumlarınız ve değerli vaktiniz için teşekkür ederiz.
Memnuniyetinizi öğrenmek bizleri çok mutlu etmiştir.
Sizleri en kısa zamanda hep bir adım ileri giden hizmet kalitemizle yeniden ağırlamayı dileriz.
Saygılarımızla,
