Note fondée sur 167 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,9 Service et personnel
3,7 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 mars 2022 sur Hotels
Commentaires de Gestion de l’hôtel
16 mars 2022 par Scott WON, Gestion de l’hôtel
Dear Simon,
Thank you for taking the time to tell us about your experience at the Novotel Bogor Golf Resort & Convention Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Scott WON
General Manager
par Ainouz Evelyne de Montmorency, France
Great but located in "no man'sland"
Publié le 20 juill. 2013 sur HotelsWe stayed 3 nights at this hotel. It is located in luxuriant gardens, has a lovely swimming pool (especially great for children!) and the fitness centre is located in a superb pavillon of its own. The problem is that it is far from the city centre ... and you cannot go there by bike as I thought we could because the bikes from the hotel are in poor condition and the way to the city very difficult to find
par un voyageur
Publié le 11 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 juill. 2024 par Scott Won, Gestion de l’hôtel
Dear Value guest, We are very grateful and thank you for the rating you gave to Novotel Bogor Golf Resort & Convention Center. It is a great pleasure for us to receive this positive rating We will share your rating with our team. We are confident that this feedback will be motivating for all our staff as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience, and we hope that your next visit will be as satisfying as your previous visit. Best regards, Scott Won General Manager
par un voyageur
Publié le 7 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 juin 2024 par Sandy Pamungkas, Gestion de l’hôtel
Dear Mr/Mrs. AthinaThank you for taking the time to tell us about your experience at the Novotel Bogor Golf Resort & Convention Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best RegardSandy PamungkasFront Office Manager
par un voyageur
Publié le 11 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 mai 2024 par Scott Won, Gestion de l’hôtel
Dear Mr/Mrs. Wookyun,We are very grateful for your comments regarding your visit to Novotel Bogor Golf Resort & Convention Center.It's great for us to receive feedback.We will share your comments with our team. We are confident that this feedback will be motivating for all our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope that your next visit will be as satisfying as the previous one.Best regards,Scott WonGeneral Manager
par un voyageur
Publié le 3 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 mai 2024 par Scott Won, Gestion de l’hôtel
Dear Mrs/Ms. Febriyanti,We very much appreciate your comments regarding your stay at the Novotel Bogor Golf Resort & Convention Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Scott WonGeneral Manager
par un voyageur
Publié le 18 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 avr. 2024 par Scott Won, Gestion de l’hôtel
Dear Mr. Thorsten,We very much appreciate your comments regarding your stay at the Novotel Bogor Golf Resort & Convention Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Scott WonGeneral Manager
par un voyageur
Publié le 10 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 mars 2024 par Sandy, Gestion de l’hôtel
Dear Mr. NAOHIRO,Thank you for taking the time to tell us about your experience at the Novotel Bogor Golf Resort & Convention Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regard Sandy PamungkasFront Office Manager
par un voyageur
Publié le 26 nov. 2023 sur Expedia
par un voyageur
Publié le 29 avr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
7 mai 2023 par Scott WON General Manager, Gestion de l’hôtel
Dear Makiko,Warmest Greetings from Novotel Bogor Golf Resort & Convention Center.On this good moment, I would like to thank you for your nice feedback about our Hotel. It's my pleasure to have you here with us as our valuable guest. I hope your days with us were really wonderful and memorable as we always put our best to serve you. Once again thank you and see you again in on your upcoming stay with us in the near future.Warmest regard,
