Note fondée sur 914 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,4 Service et personnel
4,0 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 août 2024 par Ashley B. - Assistant General Manager, Gestion de l’hôtel
Kathleen, Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
par un voyageur
Publié le 28 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2024 par Ashley B. - Assistant General Manager, Gestion de l’hôtel
Rebecca,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
par un voyageur
Publié le 26 août 2024 sur Hotels
The only thing was no one was their to check us i . We had to wait for about 20minutes before some showed up
Commentaires de Gestion de l’hôtel
27 août 2024 par General Manager, Gestion de l’hôtel
I am so sorry for the wait you encountered at check in. I will be sure to follow up to see what the issue was.
par un voyageur
Publié le 26 août 2024 sur Expedia
Very happy with our stay. Staff was very helpful and friendly.
Commentaires de Gestion de l’hôtel
27 août 2024 par General Manager, Gestion de l’hôtel
Thanks for staying with us!
par un voyageur
Publié le 19 août 2024 sur Hotels
Great service at check-in and room was nice and very cool in the hot summer. Good breakfast with nice cheesy scrambled eggs and bacon rather than just cold cereal.
Quiet.
Commentaires de Gestion de l’hôtel
23 août 2024 par Ashley B. - Assistant General Manager, Gestion de l’hôtel
Ricki, Thank you for taking the time to write this review of our property. I am pleased to see you enjoyed your stay including our breakfast. We look forward to seeing you again during your next visit to Bosie.
par un voyageur
Publié le 18 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 août 2024 par Ashley B. - Assistant General Manager, Gestion de l’hôtel
Scott, Thank you for taking the time to write this review of our property. I am pleased to see you enjoyed your stay. We look forward to seeing you again during your next visit to Bosie.
par un voyageur
Publié le 17 août 2024 sur Expedia
Everyone was so nice and friendly. Their breakfast was unexpectedly wonderful and the staff were all so kind and helpful.
Commentaires de Gestion de l’hôtel
23 août 2024 par Ashley B. - Assistant General Manager, Gestion de l’hôtel
Breanna, Thank you for taking the time to write this review of our property. I am pleased to see you enjoyed your stay including our breakfast. I will be sure to pass on your kind words to our breakfast attendant. We look forward to seeing you again during your next visit to Bosie.
par un voyageur
Publié le 17 août 2024 sur Hotels
No elevator. Won't stay there again.
Commentaires de Gestion de l’hôtel
17 août 2024 par Ashley B. - Assistant General Manager, Gestion de l’hôtel
Evelyn, Thank you for taking the time to write this review of our property. I am sorry to hear you were disappointed with our building. Preferences vary by guest however if you are in need of a room on the first floor you can call ahead and make that request.
par un voyageur
NO AC
Publié le 16 août 2024 sur HotelsThe AC did not work, no tv remote. Tried to call but no answer at the desk. We had an early flight and it was late so we just had to deal with it. But it was terrible
Commentaires de Gestion de l’hôtel
17 août 2024 par Ashley B. - Assistant General Managerr, Gestion de l’hôtel
Jonathon, Thank you for taking the time to share your feedback with us. I'm truly sorry to hear about the issues you encountered during your stay, particularly with the air conditioning, the missing TV remote, and the lack of response from our front desk team.Please accept my sincere apologies for the inconvenience this caused, especially considering your early flight and the late hour. This is not the level of service we strive to provide, and I understand how frustrating it must have been for you.We are currently addressing these concerns to ensure they do not happen again. Our maintenance team has been notified to inspect the AC unit, and we are reviewing our procedures to make sure all rooms are fully equipped and that our front desk team is more responsive, even during late hours.Your comfort and satisfaction are important to us, and we hope you will give us another opportunity to serve you better in the future. If your travels bring you back to our area, please do not hesitate to reach out to me directly, and I will personally ensure your stay is a much more pleasant one.
par un voyageur
Publié le 15 août 2024 sur Expedia
Room smelled like cigars.
Commentaires de Gestion de l’hôtel
23 août 2024 par Ashley B. - Assistant General Manager, Gestion de l’hôtel
Jamie, Thank you for taking the time to write this review of our property. I am sorry to hear of the odor in your guest room. Should your travels bring you back to Bosie, I hope you will choose to stay with us again.
