Note fondée sur 904 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,7 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de PORTLAND
Publié le 23 déc. 2024
Everything about this property was great, except.... the morning coffee in the breakfast area. Calling it coffee is giving it more credit than it deserves, even the 'dark roast' was little more than colored water with little flavor.
Beyond that, the property is great!!
Commentaires de Gestion de l’hôtel
26 déc. 2024 par Stephanie, Gestion de l’hôtel
Thank you for your 5 star review and your feedback. We are delighted that you enjoyed the property. We hope to welcome you back soon.
par un voyageur
Publié le 4 déc. 2024
Commentaires de Gestion de l’hôtel
4 déc. 2024 par Stephanie, Gestion de l’hôtel
Thank you for your perfect 5/5 rating. We appreciate your business and your positive feedback. We look forward to welcoming you back in the future.
par un voyageur
Publié le 7 nov. 2024
Room was great. Clean and quiet. Breakfast was not the best, food was cold. There was no juice. We asked for a late check out and barely got a yes, that’s fine. Then my husband called down for the shuttle to the airport for a time of 12 PM. We showed up a little early, the girl looked at us pointed to the van. We walked out she opened the back of the van my husband put the luggage in the van shut the door and got in for The ride over to the airport. Not a single word from the driver, and when we got to the airport, she got out open the back of the van. My husband got our luggage and we went on our way. I just found it rather odd. There was no communication not even safe travels not very friendly staff, but I would recommend the hotel for its cleanliness and nice area.
Commentaires de Gestion de l’hôtel
8 nov. 2024 par Wendy Olazaba, Gestion de l’hôtel
Dear Kimberley, Thank you for taking the time to write a review regarding your recent stay at Comfort Inn & Suites Boise Airport. On behalf of our entire team, I would like to apologize for your courtesy van experience. Your satisfaction is important to us and we will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Wendy OlazabaComfort Inn & Suites Boise Airport
par un voyageur
Publié le 29 oct. 2024
The rooms are very nice and clean. Parking is good. The property is well kept and you feel safe.
The breakfast was cold and not kept up. They were out of juices at the machine. It just wasn’t a pleasant experience.
Staff. It was very disappointing to come to such a nice, clean hotel to have UNFRIENDLY staff.
On Sunday when checking out we asked if we could have a late check out by 35 minutes, SHE was very rude about it. When we asked for the shuttle to go over to the airport SHE grabbed the keys pointed to the van. She opened the back of the van as we put our luggage in then shut the door. We all got into the van. SHE did not say a single word to us. We got to the airport, SHE got out of the van, we got our luggage out, and she just walked away. NO communication, No smile, NO safe travels. It wasn’t a nice experience. It was uncomfortable. People like that set someone’s mood for the day.
I would definitely refer the hotel because it is clean, quiet and it felt safe. I will be sure to give a warning that staff may not be so friendly.
Commentaires de Gestion de l’hôtel
31 oct. 2024 par Stephanie, Gestion de l’hôtel
First, thank you for the positive review and we are delighted that you enjoyed the hotel. Second, we apologize for lack of warmth and friendliness, that is unlike us. They are usually very friendly. I have let the manager know so that this does not happen again. We hope to welcome you back again with a smile.
par un voyageur
Publié le 7 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Stephanie, Gestion de l’hôtel
Thank you for your perfect 10/10 rating. We appreciate your business and your positive feedback. We look forward to welcoming you back in the future.
par un voyageur
Publié le 6 oct. 2024 sur Expedia
Update the coffee machines.
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Stephanie, Gestion de l’hôtel
Thank for your perfect rating and your feedback. We appreciate your business and hope to welcome you back again soon.
par un voyageur
Publié le 4 oct. 2024 sur Expedia
It was ok; the staff was great, however, the walls were very thin and we had noise all night which was very frustrating.
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Stephanie, Gestion de l’hôtel
Thank you for your stay and your 4 out 5 rating. I am sorry that you were able to hear noise all night but delighted to hear that the staff was great. Thank you for your feedback and your business.
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Stephanie, Gestion de l’hôtel
Thank you for your perfect 5/5 rating. We appreciate your business and your positive feedback. We look forward to welcoming you back in the future.
par un voyageur
Publié le 29 sept. 2024 sur Expedia
We really enjoyed the cleanliness of this property.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Stephanie, Gestion de l’hôtel
Our staff works hard to keep the property clean. Thank you for noticing. Thank you also for the perfect rating. We appreciate your business and your feedback. We hope to welcome you back soon.
par un voyageur
Publié le 29 sept. 2024 sur Expedia
I thought the room was very spacious! The elevators were very hot and smelt like oil or strong mechanical smells didn’t seem very safe..
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Stephanie, Gestion de l’hôtel
We are delighted that you enjoyed the spacious room. Our elevators are maintained regularly to keep our guests safe. Thank you for your concern and your perfect rating. We look forward to welcoming you back soon.
