Note fondée sur 908 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,7 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 nov. 2024
Room was great. Clean and quiet. Breakfast was not the best, food was cold. There was no juice. We asked for a late check out and barely got a yes, that’s fine. Then my husband called down for the shuttle to the airport for a time of 12 PM. We showed up a little early, the girl looked at us pointed to the van. We walked out she opened the back of the van my husband put the luggage in the van shut the door and got in for The ride over to the airport. Not a single word from the driver, and when we got to the airport, she got out open the back of the van. My husband got our luggage and we went on our way. I just found it rather odd. There was no communication not even safe travels not very friendly staff, but I would recommend the hotel for its cleanliness and nice area.
Commentaires de Gestion de l’hôtel
8 nov. 2024 par Wendy Olazaba, Gestion de l’hôtel
Dear Kimberley, Thank you for taking the time to write a review regarding your recent stay at Comfort Inn & Suites Boise Airport. On behalf of our entire team, I would like to apologize for your courtesy van experience. Your satisfaction is important to us and we will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Wendy OlazabaComfort Inn & Suites Boise Airport
par un voyageur
Publié le 29 oct. 2024
The rooms are very nice and clean. Parking is good. The property is well kept and you feel safe.
The breakfast was cold and not kept up. They were out of juices at the machine. It just wasn’t a pleasant experience.
Staff. It was very disappointing to come to such a nice, clean hotel to have UNFRIENDLY staff.
On Sunday when checking out we asked if we could have a late check out by 35 minutes, SHE was very rude about it. When we asked for the shuttle to go over to the airport SHE grabbed the keys pointed to the van. She opened the back of the van as we put our luggage in then shut the door. We all got into the van. SHE did not say a single word to us. We got to the airport, SHE got out of the van, we got our luggage out, and she just walked away. NO communication, No smile, NO safe travels. It wasn’t a nice experience. It was uncomfortable. People like that set someone’s mood for the day.
I would definitely refer the hotel because it is clean, quiet and it felt safe. I will be sure to give a warning that staff may not be so friendly.
Commentaires de Gestion de l’hôtel
31 oct. 2024 par Stephanie, Gestion de l’hôtel
First, thank you for the positive review and we are delighted that you enjoyed the hotel. Second, we apologize for lack of warmth and friendliness, that is unlike us. They are usually very friendly. I have let the manager know so that this does not happen again. We hope to welcome you back again with a smile.
par un voyageur
Publié le 26 août 2024 sur Expedia
Quick freeway access, quiet soft beds with many pillows super clean, and Great Staff!! Will definitely come again:)
Commentaires de Gestion de l’hôtel
27 août 2024 par Stephanie, Gestion de l’hôtel
Thank you for the glowing review. We're delighted to hear that you enjoyed quick freeway access,great staff and super clean facilities. We appreciate your business and hope to welcome you back soon.
par un voyageur
Publié le 25 août 2024 sur Expedia
Clean, quiet and friendly staff.
Commentaires de Gestion de l’hôtel
27 août 2024 par Stephanie, Gestion de l’hôtel
Thank you for your fantastic review. We're thrilled that you enjoyed the quiet, clean hotel and friendly staff. We appreciate your business and hope to welcome you back son.
par un voyageur
Publié le 24 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 août 2024 par Stephanie, Gestion de l’hôtel
Thank you for your perfect 10/10 rating. We appreciate your business and your positive feedback. We look forward to welcoming you back in the future.
par un voyageur
Publié le 24 août 2024 sur Expedia
Clean room and friendly staff
Commentaires de Gestion de l’hôtel
27 août 2024 par Stephanie, Gestion de l’hôtel
Thank you for your perfect rating! We're thrilled to hear about your positive experience with our friendly staff and clean room. Your business is greatly appreciated, and we look forward to welcoming you back in the future.
par un voyageur
Publié le 23 août 2024 sur Hotels
Staff is nice, room very clean, coffee in lobby was no good comes out machine drip. Left to go get real coffee.
Commentaires de Gestion de l’hôtel
23 août 2024 par Stephanie, Gestion de l’hôtel
Thank you for the positive review. We are delighted that you enjoyed our nice staff and very clean room. We appreciate your feedback and your business. We hope to welcome you back again soon.
par un voyageur de Marlboro
Publié le 22 août 2024 sur Expedia
All good and comfy stay and clean property
Commentaires de Gestion de l’hôtel
22 août 2024 par Stephanie, Gestion de l’hôtel
Thank you for the fantastic 5-star review! We appreciate your kind comments.We also appreciate your business and look forward to welcoming you back again soon.
par un voyageur
Publié le 21 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 août 2024 par Stephanie, Gestion de l’hôtel
Thank you for your positive 8/10 rating. We appreciate your business and your positive feedback. We look forward to welcoming you back in the future.
par un voyageur
Publié le 20 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 août 2024 par Stephanie, Gestion de l’hôtel
Hi TomThank you for your positive review, we appreciate your four-star rating. We appreciate your business and look forward to welcoming you back again soon.
