Note fondée sur 941 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 mars 2024 par Chris, Gestion de l’hôtel
Thank you, for your outstanding 10 score. We strive to receive high customer service scores and so very grateful. We hope you come see us again.
par un voyageur
Publié le 11 déc. 2023 sur Hotels
Parfait pour un séjour affaires. Hôtel en cours de rénovation, mais ceci n'est pas gênant.
Commentaires de Gestion de l’hôtel
20 déc. 2023 par Chris, Gestion de l’hôtel
Thank you for staying with us, we look forward to see you again the next time you travel to Meridian.
par un voyageur de Idaho Falls
Publié le 7 oct. 2024
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Chris, Gestion de l’hôtel
Thank you, Kate for letting us serve you. Please come see us again the next time your traveling to Meridian.
par un voyageur
Publié le 28 sept. 2024
Nice people, smooth check in.
Only draw back was it was being remodeled but we didn't here the workers as we arrived at night. The staff did all they could to ensure our stay was a good one. We'd go back!
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Chris, Gestion de l’hôtel
Thank you, you so very much for your patience and understanding about the current remodel happening at the hotel. We love hearing that you will come back and let us serve you again in the future.
par un voyageur
Publié le 16 sept. 2024
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Chris, Gestion de l’hôtel
Thank you for letting us serve you, Kristi. Please come stay with us the next time you travel to Meridian.
par un voyageur
Publié le 9 sept. 2024
We booked a room on Travelocity that the hotel stayed they didn't even have a jet tub room availabile and that Travelocity is responsible for the false advertisement of that room and that as a 3rd party they can chose what they want to advertise. That doesn't even make sense and especially the night of our wedding we were extremely disappointed. Not to mention they are completely under construction without a pool or hot tub and Travelocity also advertises that without any warning of them being under construction so we couldn't use any of those amenities either. This is the second time with the last 2 hotels that this has happened. Will never be using Travelocity again. Requested refund for the completely incorrect room that the hotel we booked never even had and the pool and tub closec completely down. Very unfortunate on the night of our wedding.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Chris, Gestion de l’hôtel
Hi Michael,I'm so very sorry that Travelocity website had the room description still incorrect. We have issued you a refund to the card we had on file. Below you will see that Travelocity did have the Renovations information listed lower on the website page. I have it posted below. I humbly apologize for the challenges you had with this booking. We hope you come see us again.Renovations and closuresThe property will be renovating from March 12 2024 to December 31 2024 (completion date subject to change). The following areas are affected:Fitness facilitiesLobbyMeeting facilitiesParking areaSelect guestroomsSpa tubSwimming poolDuring renovations, the hotel will make every effort to minimize noise and disturbance.
par un voyageur
Publié le 27 août 2024
Overall good stay. Great morning breakfast. Only gave four stars as the beds were not very comfortable and the fire alarm woke us up in the AM because the construction crews was working on it. Friendly staff!
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Chris, Gestion de l’hôtel
Thank you so very much for letting us serve you, Krisit. We appreciated your understanding standing on the process of the remodel that's happening at the hotel. Please come back and give us another opportunity to serve you.
par un voyageur
Publié le 24 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 août 2024 par Chris, Gestion de l’hôtel
I'm so very sorry to hear that you didn't enjoy your stay with us. We strive to make everyone's stay a great experience.
par un voyageur
Publié le 19 août 2024 sur Expedia
Property is being updated and there should be better visible signs displaying where to go to check in.
Staff at night during check in was great. The morning staff when checking out was a grump and never said a word while exiting.
Commentaires de Gestion de l’hôtel
19 août 2024 par Chris, Gestion de l’hôtel
Thank you so very much for letting us server you, Courtney. Currently we have a sign posted directing you to where the front desk is located now during the remodel. I will post additional signs to help make that easier for guest. Thanks again for staying with us.
par un voyageur
Publié le 17 août 2024 sur Expedia
This property is still under construction. We stayed in a King Studio Suite. Wall between bathroom & living area needs to be sound proofed. Deadbolt would not lock. Layout a bit awkward. Towels very thin. Conditioner in shower was out. Dining was outside with no cover. This layout was tough for a night owl and early bird to share. Light switch to bathroom was on the outside wall. Staff was great.
Commentaires de Gestion de l’hôtel
18 août 2024 par Chris, Gestion de l’hôtel
I'm so very sorry that the deadbolt on the door you have to pull towards you to get it too lock. I will have maintenance get that fixed. The light switch cannot go inside the bathroom based on the shower. Please come back and give us another opportunity to serve you, Sherry.
