Note fondée sur 947 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 mars 2024 par Chris, Gestion de l’hôtel
Thank you, for your outstanding 10 score. We strive to receive high customer service scores and so very grateful. We hope you come see us again.
par un voyageur
Publié le 11 déc. 2023 sur Hotels
Parfait pour un séjour affaires. Hôtel en cours de rénovation, mais ceci n'est pas gênant.
Commentaires de Gestion de l’hôtel
20 déc. 2023 par Chris, Gestion de l’hôtel
Thank you for staying with us, we look forward to see you again the next time you travel to Meridian.
par un voyageur
Publié le 15 déc. 2024
Lovely comfortable stay!
Commentaires de Gestion de l’hôtel
16 déc. 2024 par Chris, Gestion de l’hôtel
Thank you, so very much Cathy for letting us serve you. Please come see us again in the next time you travel to Meridian.
par un voyageur de Idaho Falls
Publié le 7 oct. 2024
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Chris, Gestion de l’hôtel
Thank you, Kate for letting us serve you. Please come see us again the next time your traveling to Meridian.
par un voyageur
Publié le 7 oct. 2024 sur Expedia
We pulled up to the property and it was dark. There was construction tape preventing entry to the front of the parking lot and construction equipment where cars would normally park. I assumed the place was closed. I then checked my email saw an email from Hampton Inn advising me that during the "renovation" the front desk, the pool, the laundry and more would all be closed. I have no idea how I was supposed to get in, but I did not even try. I found another Hampton Inn nearby and stayed there.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Chris, Gestion de l’hôtel
I'm so very sorry that you didn't see all the signs directing you to the other side of the building for checking into the hotel.
par un voyageur
Publié le 3 oct. 2024 sur Hotels
Overall the stay was great. But, the building was under construction so it was a little chaotic. While brushing my teeth in the morning the wood panel that covers the sink pipes fell off and smashed my ankles and feet. When I let the staff know, they said “ok we will let maintenance know.”
The property itself is beautiful and in a quiet safe area. Room was big and super nice and clean.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Chris, Gestion de l’hôtel
Please except my humble apologies that the cover came off the sink cabinet. We will have the fixed right away. Thank you for your amazing comments about the nice clean hotel. Please come back and give us another opportunity to serve you.
par un voyageur
Publié le 29 sept. 2024 sur Expedia
They not only overcharged but charged my credit card twice. For some reason the website doesn’t let me talk about being taken from a money perspective so that is all I can say. The place is a dump right now. They have not done well with the construction. I would absolutely not book here. I am still trying to get them to respond to being overcharged and charged twice on my credit card.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Chris, Gestion de l’hôtel
We have searched the credit card transactions and do not show that you were charged twice for your stay with us. I only show 1 charge to the credit card on file for your reservation. Other than seeing your review we don't have any record that you contacted us about this charge. Please call the hotel at 208-877-3600 option 2 to reach the front desk.
par un voyageur
Publié le 28 sept. 2024
Nice people, smooth check in.
Only draw back was it was being remodeled but we didn't here the workers as we arrived at night. The staff did all they could to ensure our stay was a good one. We'd go back!
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Chris, Gestion de l’hôtel
Thank you, you so very much for your patience and understanding about the current remodel happening at the hotel. We love hearing that you will come back and let us serve you again in the future.
par un voyageur de St. Helens
Publié le 26 sept. 2024 sur Expedia
Currently under front desk, kobby, pool area upgrades, room was clean and updated.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Chris, Gestion de l’hôtel
Thank you, Wanda. We look forward to serving you again in the future.
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Booked this hotel solely for the hot tub and pool for the kids. We get there and both are closed for construction, something that should have been mentioned somewhere in the booking process or in some way prior to booking. We stayed only because it was less than 5 minutes away from why we came into town.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Chris, Gestion de l’hôtel
I humbly apologize that when you booked through Expedia you weren't informed of the hotel remodel. If you booked online Expedia has all the information about the hotels remodel and amenities that currently are closed. I have attached the information that they have posted on their website. We also have this information on all websites to inform everyone about this. PoliciesCheck-inCheck-in start time: 3 PM; Check-in end time: midnightContactless check-in availableExpress check-in availableMinimum check-in age: 21Check-outCheck-out before noonContactless check-out availableExpress check-out availableSpecial check-in instructionsFront desk staff will greet guests on arrivalRenovations and closuresThe property will be renovating from March 12 2024 to December 31 2024 (completion date subject to change). The following areas are affected:Fitness facilitiesLobbyMeeting facilitiesParking areaSelect guestroomsSpa tubSwimming poolDuring renovations, the hotel will make every effort to minimize noise and disturbance.
