Ratings based on 785 Guest Reviews
Hear it directly from our travellers
3.8 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Nov. 16, 2024
by A traveller
Posted Aug. 24, 2024 on Expedia
We booked for 5 nights but stayed there for 4 nights - they did not clean our room due to some of the confusion rather than checking with us they were arguing and skipped the cleaning part , though we checked out a day advance they did not refund - which is fine but they charged us $100 after we checked out saying cleaning fees - in fact we cleaned for last 4 days and left few items on fridge as the garbage bin was full - manager was so uncooperative and blaming us that we were rude for asking them to clean after 3 days. Though we had been to other Quality inn - we did not had any of this problem like this Hotel. I would not recommend until they review their policy and staff and improve it for better of customers. Also had sent an email no response and called 4 times to reach manager she is away most of the times.
by A traveller
Posted Aug. 23, 2024 on Expedia
Very helpful and friendly staff
by A traveller
Posted Aug. 20, 2024 on Expedia
We had a room with two beds and it was very cramped for space. There is not any closet, just a few hangers in a corner on a short pole.
The bathroom is way too small. When you open the shower door it almost have to stand on the toilet to get the shower door shut behind you. And the shower itself needs some shelves.
The tub and the bathroom floor were both dirty. We stayed for 3 days and never had any maid service, but we never asked either.
The breakfast room is extremely small, very crowded. The first morning we went to breakfast at 8:30 and they had run out of food and we're supposed to be serving until 9:30.
by A traveller
Posted Aug. 19, 2024 on Expedia
by A traveller
Great stay at a great price!
Posted Aug. 19, 2024 on HotelsHelpful staff, clean room and great amenities.
by A traveller
Posted Aug. 18, 2024 on Hotels
by A traveller from Lehi
Posted Aug. 16, 2024
I was given a room that was occupied and I woke up the occupants at 3am, right after I checked in.
by A traveller
Posted Aug. 15, 2024 on Expedia
The room was small and had less amenities than we expected.
by A traveller
Posted Aug. 13, 2024 on Expedia
The bathtub was dirty, everything else was clean so it made it stand out. A funky stale smell in the hallway
