Note fondée sur 696 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,5 Propreté de la chambre
3,1 Service et personnel
2,8 Confort de la chambre
2,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 août 2024 par Manager, Gestion de l’hôtel
Hello Richard,We are exhilarated to hear that you had a fantastic stay with us! Please do not hesitate to contact us if you have any further comments or suggestions. We hope to welcome you back soon for another wonderful experience!
par un voyageur
Publié le 18 août 2024 sur Expedia
Dirty, no towels, no garbage can, cable didn't work, refrigerator didn't work. Did I mention dirty.
Commentaires de Gestion de l’hôtel
19 août 2024 par Manager, Gestion de l’hôtel
Hello Brett, We're sorry to hear about your experience and appreciate your feedback. Please know we take cleanliness and amenities seriously and will address these issues promptly. Your comments will be shared with the relevant teams for improvement.
par un voyageur
Publié le 12 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 août 2024 par Manager, Gestion de l’hôtel
Hello Kathleen A, We're sorry to hear you didn't fully enjoy your stay. Please feel free to reach out to us with any specific feedback you may have, so we can address it accordingly. We hope to welcome you back in the future for an improved experience.
par un voyageur
Go somewhere else. This is not it!!! Worst place!!
Publié le 11 août 2024 sur HotelsThe room had couple of minor damages before I got into the room. The room was very old and not clean. There were stains on the bed sheets, blankets, and the pillow case. It was dirty. I Asked the front desk front desk for clean bedsheets, blankets and pillow case and they changed it for me. But the staff had an attitude problem towards me when asked for the clean sheets. Staff wasn’t very kind towards their customers. One of the staff clearly doesn’t want to help me and was giving me an annoyed demeanor. I won’t ever want to recommend this place to anyone. My experience here was just horrible.
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Dear Guest, We appreciate your feedback regarding your recent stay. We regret to learn that your room did not meet expectations upon arrival. Please rest assured that your comments will be shared with our team for further review. We strive to provide excellent service to all our guests and we apologize for any inconvenience caused during your stay. We value your input as it helps us improve our standards for future guests.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 août 2024 par Manager, Gestion de l’hôtel
Hello Segundo,We are thrilled to hear you had a wonderful experience at our hotel! We hope to welcome you back soon for another fantastic stay.
par un voyageur
Publié le 24 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 juill. 2024 par Manager, Gestion de l’hôtel
Hello Heidi,We're sorry to hear you didn't fully enjoy your stay with us. Please feel free to contact us directly to provide more details on how we can improve your experience in the future.
par un voyageur
Publié le 22 juill. 2024 sur Expedia
Room had broken fridge, wall with hole, the towel rack was barely hanging on. Bathroom vent falling off. Called for room service 2 times in my 3 day stay and never came. The sink area still had hygiene trash from previous guest. Breakfast area is the worse of many, many hotels during my travels.
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Manager, Gestion de l’hôtel
Hello Ricardo, We apologize for the inconveniences you encountered during your stay. We appreciate your feedback and will address these issues with our team for improvements. If you have further concerns, please reach out to our management team directly to discuss your experience in more detail.
par un voyageur
Publié le 20 juill. 2024 sur Hotels
Check in staffs English tough to understand. Barely any water pressure. But bed was very comfy, and air conditioning worked great.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Manager, Gestion de l’hôtel
Hello Michael,We appreciate your feedback and regret any inconvenience caused by the language barrier. We're pleased to hear you found the bed comfortable and the air conditioning satisfactory. Your comments will certainly be shared with the team for improvements.
par un voyageur
Publié le 20 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Manager, Gestion de l’hôtel
Hello Annavel,We regret to hear about your experience. Please contact us directly to discuss any concerns you may have had during your stay. We value your feedback and would like the opportunity to address them accordingly.
par un voyageur
Publié le 19 juill. 2024 sur Expedia
The place needs some care
Commentaires de Gestion de l’hôtel
20 juill. 2024 par Manager, Gestion de l’hôtel
Hello Delfina,We appreciate your feedback and will share your comments with our team for future improvement. Should you have any further concerns, please contact our management directly. Thank you for staying with us.
