Note fondée sur 869 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,6 Service et personnel
3,2 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 août 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Amandine,Thank you for taking the time to leave us a 5-star rating! We are delighted to hear that you had an exceptional experience during your stay at our hotel. It's our priority to provide top-notch service and create memorable moments for our guests, and we're thrilled to know we succeeded in doing so for you. We look forward to the opportunity of hosting you again in the future and providing you with another outstanding experience.
par un voyageur
Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 août 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Alexia,We greatly appreciate you sharing your thoughts about your recent stay with us. We're glad to know that most aspects of your stay were enjoyable. We value your input and welcome any suggestions you may have to enhance your future visits. Your feedback plays a crucial role in helping us understand both our strengths and areas for improvement. Thank you once more, and we look forward to your next visit!
par un voyageur
Publié le 24 août 2024 sur Hotels
The beds are horribly uncomfortable, but to be expected for a cheap hotel
Commentaires de Gestion de l’hôtel
27 août 2024 par Manager, Gestion de l’hôtel
Hello Misty, We appreciate your feedback on our accommodations. Each guest experience is valuable to us as we strive to improve. Your comments will be shared with our team for further review and consideration for future enhancements. We hope to have the opportunity to welcome you back for a more comfortable stay in the future.
par un voyageur de Covina
Publié le 23 août 2024 sur Expedia
It was in Boise.
Commentaires de Gestion de l’hôtel
23 août 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Miles,Thank you for your feedback! I’m pleased to hear that you found our location to be good. We aim to provide convenient and accessible options for our guests, so it’s great to know we met your expectations in this regard. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
par un voyageur
Publié le 22 août 2024 sur Expedia
The issue I had was the first night the TV service was terrible.
The rooms were clean, and okay.
What needs to be done in the bathtub / shower in the standard room, there needs to be safety bars, without bars the tubs / showers are not safe.
Commentaires de Gestion de l’hôtel
23 août 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Steve,Thank you for providing us with your feedback regarding your recent stay at our hotel. We have noted the issues you mentioned, and we are actively working to address these concerns to ensure that our future guests have a better experience. We hope to have the opportunity to welcome you back in the future, so you can witness the improvements we have made based on your valuable feedback.
par un voyageur
Good value and great job on restoration
Publié le 21 août 2024 sur HotelsCommentaires de Gestion de l’hôtel
22 août 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Joe,Thank you for your kind feedback! We’re thrilled to hear that you found good value in your stay and appreciated the restoration work we’ve done. Our team has put a lot of effort into enhancing our property, and it’s rewarding to know that our guests are noticing and enjoying the improvements. Your satisfaction is our top priority, and we’re glad that our efforts contributed to your positive experience. We look forward to welcoming you back in the future and continuing to provide you with a comfortable and enjoyable stay.
par un voyageur de DENVER
Publié le 21 août 2024 sur Expedia
We loved everything about this hotel.
Commentaires de Gestion de l’hôtel
22 août 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Nancy,Thank you so much for your wonderful feedback! We're absolutely delighted to hear that you loved everything about your stay with us. It means the world to our team to know that we were able to provide you with an experience that met all of your expectations. We appreciate your business and hope to have the pleasure of serving you again soon.
par un voyageur
Publié le 20 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2024 par Guest Relation Management, Gestion de l’hôtel
HI Raymond,Thank you for giving us a perfect rating! It is our constant endeavor to provide exceptional service and create memorable experiences for our guests, and it's rewarding to know that we have succeeded in doing so for you. Your feedback serves as a great motivator for our team to continue delivering excellent service. We appreciate your business and hope to have the pleasure of serving you again soon.
par un voyageur
Publié le 19 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Debra,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
par un voyageur
Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 août 2024 par Manager, Gestion de l’hôtel
Hello Arash, We are sorry to hear that your experience did not meet expectations. Please feel free to reach out to us with any feedback you have so we can address any issues. We appreciate your stay with us and hope to welcome you back in the future for an improved experience.