Note fondée sur 891 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,6 Service et personnel
3,2 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 août 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Amandine,Thank you for taking the time to leave us a 5-star rating! We are delighted to hear that you had an exceptional experience during your stay at our hotel. It's our priority to provide top-notch service and create memorable moments for our guests, and we're thrilled to know we succeeded in doing so for you. We look forward to the opportunity of hosting you again in the future and providing you with another outstanding experience.
par un voyageur
Publié le 11 janv. 2025
Commentaires de Gestion de l’hôtel
12 janv. 2025 par Manager, Gestion de l’hôtel
Hello Virgil,We're sorry to hear that your experience didn't meet your expectations. We encourage you to reach out to us with any feedback you may have so we can address your concerns and provide a better stay in the future.
par un voyageur
Publié le 14 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Guest Relation Management, Gestion de l’hôtel
Hello Guest,Thank you so much for awarding us a perfect rating! We are absolutely thrilled to hear that your experience was outstanding. Your satisfaction is our ultimate goal, and we are delighted to have met your expectations in every aspect. It was a pleasure having you as our guest, and we look forward to the opportunity to welcome you back for another flawless stay.
par un voyageur
Publié le 13 oct. 2024 sur Expedia
Asked for fresh linens and towels on 3rd day. Never provided. Finally got 2 towels in evening after 3rd attempt. Breakfast crowded and very limited selections
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi James,Thank you for your feedback regarding your recent stay at our hotel. The issues you described are completely unacceptable and do not reflect the standards of our establishment. We take your comments very seriously, and we will thoroughly investigate this and ensure that appropriate measures are taken to prevent similar incidents in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
par un voyageur
Publié le 12 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Manager, Gestion de l’hôtel
Hello Kevin,We are thrilled to hear that you had a fantastic experience during your stay with us! We look forward to welcoming you back soon for another enjoyable visit.
par un voyageur
Publié le 11 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Manager, Gestion de l’hôtel
Hello Kendra,We're delighted to hear that you had a wonderful experience with us! Our team looks forward to welcoming you back soon for another fantastic stay.
par un voyageur
Publié le 9 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Cheryl,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
par un voyageur
Publié le 7 oct. 2024 sur Expedia
Not bad, not great
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Travis,Thank you for taking the time to share your thoughts about your recent stay with us. We appreciate your honest feedback. While we're glad to hear that your experience was not bad, I understand that it didn’t fully meet your expectations. We continuously strive to improve our services and facilities, and your input is invaluable in helping us identify areas for enhancement. If you have any specific suggestions or concerns, please feel free to share. We hope to have the opportunity to serve you better in the future.
par un voyageur
Publié le 7 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Robert,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
par un voyageur
Publié le 7 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Jordan,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
