Note fondée sur 894 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,9 Service et personnel
3,7 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 sept. 2024
Staff was real friendly
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Glenn L, GM, Gestion de l’hôtel
Randy, thank you for writing a review for us!
par un voyageur
Publié le 18 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Glenn L, GM, Gestion de l’hôtel
Thank you for the review, Rick! We're glad you enjoyed your stay and hope to see you again.
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Glenn L, GM, Gestion de l’hôtel
Thank you for the review, Juan! We appreciated having you stay with us and hope to see you again.
par un voyageur
Publié le 16 sept. 2024 sur Hotels
The front desk was incredibly helpful, provided a roll away bed and had it all set up upon arrival! The room itself, 207, needs some upgrades the light fixture was missing in the bathroom, lamp shades crooked and hanging, evidence of moisture damage in the bathroom.
The room smelled very strongly of bleach. Almost over whelming. Better than smoke or pet though!
Great breakfast for the most part and staff. Biscuits were hard and cold.
And last, There was a lot vomit in the parking lot upon our arrival. Right out front. A bit disturbing.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Glenn L, GM, Gestion de l’hôtel
Abigail, thank you for writing a review for us. We're sorry you didn't have as stellar of a stay as we could have provided. We have had our maintenance team assess the room, and made sure the parking lot was taken care of. We apologize for your experience, and hope to see you again to have a chance to earn back your trust.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Yes it was clean but there was a mold abatement across the hallway. No usb plugs in the room
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Glenn L, GM, Gestion de l’hôtel
Dana, thank you for taking the time to write a review for us. We apologize for the construction; the rooms are the first part of our renovation project.
par un voyageur
Publié le 13 sept. 2024 sur Expedia
The staff was knowledgeable and very nice
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Glenn Lovell, General Manager, Gestion de l’hôtel
Thank you for the review, Kaylene! We're glad you enjoyed your stay and hope to see you again soon.
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Glenn Lovell, General Manager, Gestion de l’hôtel
Dora, thank you for writing a review! We're glad you enjoyed your stay with us.
par un voyageur
Publié le 12 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Glenn Lovell, General Manager, Gestion de l’hôtel
Thank you for your review. We're glad you had a good stay.
par un voyageur
Publié le 10 sept. 2024 sur Expedia
We requested 2 rooms for an elderly couple and a disabled adult who all had mobility issues. We spoke with the person at the desk prior to arrival and were told there are no accessible rooms and the best they could do is put them on the second floor which required them to go up a full flight of stairs. There is a room right off the main entrance which has no stairs to it and both nights we were there that room had non-disabled individuals in it. We were also told there were no rooms available on the first floor which would have required these individuals to only navigate a few stairs but no accommodations were made. Requiring these mobility impaired individuals to navigate the stairs for the 3 days we stayed was an unnecessary risk for them. We will not be staying at this location again.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Glenn Lovell, General Manager, Gestion de l’hôtel
Bekke, thank you for taking the time to write a review. We apologize for the inconvenience; the room you referenced on the ground floor is an accessible room. It was booked by other guests prior to your reservations who did require a handicapped-accessible room. Our front desk representative did inform you that there were no accessible rooms available at that time, and due to existing occupancy a first floor room was not available. We're sorry you had this experience. We wish you well in your future travels.
par un voyageur
Publié le 8 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Glenn Lovell, General Manager, Gestion de l’hôtel
Jeanie, thank you for the review!
