Note fondée sur 105 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,7 sur 5
100 % des clients le recommandent
4,8 Propreté de la chambre
4,8 Service et personnel
4,6 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 12 nov. 2023 sur Hotels
5 sur 5
par un voyageur

Publié le 29 juill. 2023 sur Expedia
Chambre spacieuse très propre, calme malgré la rue passante
5 sur 5
par un voyageur

Excellence

Publié le 23 sept. 2021 sur Hotels
Un excellent accueil et un excellent service tout au long de notre service Tout était parfait On recommande cet établissement pour un séjour chaleureux
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 22 sept. 2021 sur Hotels
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 15 août 2024 sur Hotels
5 sur 5
par un voyageur

Publié le 10 août 2024 sur Expedia
Está muy bien ubicada se puede ir caminando a muchas partes.
5 sur 5
par un voyageur

Excelente Hotel muy bien ubicado

Publié le 18 juill. 2024 sur Hotels
Buen hotel , muy práctico y bien ubicado
3 sur 5
par un voyageur

BB

Publié le 4 juin 2024 sur Hotels
O quarto é grande, cama confortável. A localização é excelente. Você conhece o centro histórica a pé mesmo! Café da manhã deixa a desejar , poucas opções. E minha dificuldade foi no janelão do banheiro, tive dificuldade de fechar , ficando muito exposto a vizinhança.
Commentaires de Gestion de l’hôtel
23 juin 2024 par Receptionist, Gestion de l’hôtel
Pedimos desculpa pelo incómodo, talvez o seu quarto não tivesse cortina por motivos de lavandaria, se nos tivesse pedido conselhos teríamos sugerido a utilização de persianas electrónicas :)
3 sur 5
par un voyageur

Publié le 21 mai 2024 sur Expedia
This property is located directly under the two towers, which means that the GPS could not find it. At piazza Rossini, several blocks away, the signal was lost. We were required to phone into reception, insist that someone come to find us and guide us to the private parking lot, which is well hidden underneath a building. Advance instructions sent to us for finding it were simply a screen shot, not written with street names or landmarks. All that being said, Lorenzo was accommodating. I suggest that a written set of instructions be sent to guests that direct them out of the no-drive zone. The situation is very clean and accessible by a small elevator; however, opening the door to the suites was a problem on the first night due to a "trick" required. We were locked out for an hour. The streets are extremely noisy well into the early morning hours; we were told that this we were in the university ghetto with partying students. Then, to close the windows, the A/C could not be run. It is understood that the center of town is very old; however, the streets are broken down and there is graffiti on every available wall of these ancient edifices. The Basilica di San Petronio is within walking distance and is well worth a visit. There are some good little restaurants in the vicinity, but all needed reservations in advance. Would not make a return visit.
Commentaires de Gestion de l’hôtel
23 juin 2024 par Receptionist, Gestion de l’hôtel
Thanks for the advice. We know we are in the center where driving is mainly prohibited. In fact, we always send instructions via WhatsApp, and we invite everyone to check in online to get in touch with the reception if you have not read this information first. We suggest before leaving with the car to ask the city rules at the arrival facility, first to ask if they have parking (we don't have one) and also to avoid fines :)
3 sur 5
par un voyageur

Publié le 27 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 juin 2024 par Receptionist, Gestion de l’hôtel
Thank you very much, we would have liked to aim higher but without comments you won't help us improve. The feedback is useful both to us and to other travellers, to keep in mind for future trips :)