Note fondée sur 19 évaluations de clients

4,1 Propreté de la chambre

avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Such a beautiful place
Publié le 9 oct. 2024 sur HomeAwayThe weather and environment were incredible.
par un voyageur
Bonita Springs
Publié le 7 sept. 2024 sur HomeAwayQuick stay with friends in September. Unit was cooled when we arrived, appreciate the laundry detergent and dishwasher pods. Good set up for 2 couples , bedrooms on separate sides of house.
par un voyageur
Publié le 23 août 2024 sur HomeAway
par un voyageur
Wonderfull
Publié le 16 août 2024 sur HomeAwayExcellent house to rest with the family, a very nice and quiet area, a pleasure to arrive at a house and feel the smell of clean. The barbecue was important to me on this trip, I ordered it exclusively, unfortunately it was practically unusable, it's time to replace it, the only negative.
par un voyageur
Publié le 31 juill. 2024 sur HomeAway
par un voyageur
Nice House & Great Pool
Publié le 29 juill. 2024 sur HomeAwayHouse is nice and in a great location, quiet neighborhood. The pool was great. Perfect temp everyday. Little issue with bugs, but pretty sure it is just FL in general and not the house. House was clean and had everything we needed, including beach towels, chairs, and umbrella. Would stay again
par un voyageur
Nice House
Publié le 1 juin 2024 sur HomeAwayThe house was very clean. Great location for the beaches. We really enjoyed the pool!! I I would recommend staying at this house!!
par un voyageur
Nice house with issues
Publié le 26 nov. 2023 sur HomeAwaynot impressed lots of bug issues
Commentaires de Gestion de l’hôtel
28 nov. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for providing your valuable feedback. We sincerely apologize for any unwanted critters you encountered during your stay with us and appreciate you identifying this area in need of attention. We have passed your comments along to the HOA, which provides pest control services for the property, to review and address. We hope to host you for a truly carefree and enjoyable getaway in the future!
par un voyageur
Bright clean vacation home
Publié le 9 sept. 2023 sur HomeAwayOverall the house was perfect for our stay. We spent the majority of our time in the swimming pool when we weren’t at the beach. The kitchen has plenty of dishes, glasses , etc for making meals. Master bedroom was very comfortable and the master bathroom was very large. Plenty of linens and towels for the pool. We did have issue with using the garage door since the outside keypad and remote were not working. Ice maker also did not work but it was no big deal to buy a bag of ice for the week. We would definitely stay again!
par un voyageur
Disappointing
Publié le 24 août 2023 sur HomeAwayHere is the letter we sent to the agent Vacasa and VRBO but, as of yet had no reply.
This booking was made as a special occasion visit to Florida to celebrate a family members special birthday, who resides in Florida.
This booked villa was chosen for it facilities, specifications and location. I will outline below, in Bullet point format, the list of issues that unfolded.
- all towels in the entire villa were wet and unusable.
- The twin beds duvet covers - one had brown stains on it and the other had a large blood stain. Despite this the beds appeared to have been made ready for our use.
- The swimming pool was unusable as the water was of a dark, murky green colour. Not bright blue and clear. , upon closer inspection, had broken toys and goggles left in the shallow end which were just visible. The deep end floor was not visible at all. There was a plastic bottle and plastic food wrapper drifting in the pool with an inflatable ring.
- The large privet hedge that divided the house directly from the property behind our villa was non existent. In all photo’s Vacasa provide on line, there is a hedge that provides privacy between the two properties. This villa was booked for this specification for our privacy from other villa owners, when using the pool.- Spare bedding provided in the bedroom cupboards was wet!
- the entire villa floor is filthy. All persons feet were black after a few steps in any part of the villa. Clearly not cleaned for a long period of time.I could go on!
Commentaires de Gestion de l’hôtel
7 sept. 2023 par VrboOwner, Gestion de l’hôtel
Stephen, thank you for your review. We sincerely apologize for the issues you experienced during your time with us.
We will follow up with the appropriate parties regarding your experience to discuss preventative measures and ensure the continued enjoyment of our future guests.
We truly hope we can host you for a more comfortable stay in the future. Thank you.