Note fondée sur 151 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,8 Service et personnel
3,4 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 sept. 2024 sur Hotels
I wish I could say our stay at this hotel was a pleasant one, but sadly it was anything but. Upon check-in, we were given a room that was in a shocking state. The lighting was faulty, the door was covered in dirt, the bathroom floor was sopping wet, and there was a thick layer of dust coating the headboard and TV. Naturally, we complained and were moved to another room that we were assured would be better.
Unfortunately, the second room wasn't much better. It was in a sorry state of repair, with dust caked on the telly and hairs clinging to the bathroom wall. Various stains adorned the furnishings, and there was a gaping hole in the carpet, rather shoddily covered by a rubber doormat, along with stains on the walls and ripped wallpaper. The net curtains were sporting an array of mysterious stains. The corners of the mattress were harbouring grime, and the whole room had a distinctly musty odour, with the bathroom smelling particularly damp. The tired pillows weren’t fresh and the pillow cases so insufficient that we ended up using towels to properly cover them.
The rest of the hotel didn't fare much better. The men’s toilet on the ground floor was in dire need of a good scrub, and the seating in reception was worn and stained. A musty smell permeated the entire building, which was generally in a poor state of repair.
Its current state is simply unacceptable for a hire charging these prices.
par un voyageur
Publié le 10 févr. 2024 sur Hotels
par un voyageur
Publié le 31 déc. 2022 sur Hotels
par un voyageur
Déco sympa mais abimée 😔
Publié le 18 nov. 2022 sur HotelsLa photo de la chambre sur Hotels.com fait rêver.
Malheureusement, une fois dans la chambre, on se rend très vite compte que ce décor est très sensible (traces d’impacts blancs sur mur noir, peinture abimée au niveau des portes). L’état global de la chambre et le mobilier de faible qualité gâche l’ambiance que la décoration aurait du apporter.
Cependant la literie était correct et le petit-déjeuner très agréable.
Le rapport prix/prestations reste correct.
par un voyageur
Hôtel bien situé mais sans charme
Publié le 8 déc. 2021 sur HotelsL’accueil est sympathique.
Mais l’hôtel est vieillot et très sombre.
La literie n’est pas très confortable et salle d’eau sommaire.
Il est bien situé dans la ville proche des commodités.
par un voyageur
A little bit oldish
Publié le 5 déc. 2021 sur HotelsNice staff
Bed and pillows are tired and room needs refreshment
But staying there was ok
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Odd renovation in black theme. Bed comfortable and new i think, towels soft which is a change from the exfoliating towels in most hotels. Fairtrade shampoo was a pleasant surprise. Not the most sevice oriented hotel in the world. My room was large but a little on the expensive side. I booked late when not much was available. Great location in the centre.
par un voyageur
Publié le 18 sept. 2024 sur Hotels
We demand a full refund as airconditioner is not working (its so hot and we’re all sweating so much, window is broken so cant even open for air… dirty!
there’s only one person (who's also the receptionist) who’s trying to work on issues … bottom line, issue not resolved, we cant stay (too inconvenient, too hot, cant even rest)and had to transfer hotels which caused us too much stress looking for another hotel and unnecessary expenses! Pls fully refund as this is hotel’s and hotels.com’s misrepresentation!!
par un voyageur
Surkeaakin surkeampi!
Publié le 18 sept. 2024 sur HotelsSaimme hotellin surkeimman huoneen! Epäsiisti, rikkinäisiä huonekaluja, ikkunasta sisäpihalle näkymä oli tupakanstumppeja täynnä! Television kaukosäädin ei toiminut vaikka vaihdatimme paristot! Emme ole eläissämme olleet näin surkeassa hotellissa! Kun saavuimme hotelliin, vastaaottohenkilökuntaa saimme odotella melkein puoli tuntia muutaman muun asiakkaan kanssa!
par un voyageur
Publié le 13 sept. 2024 sur Expedia
The main benefit of the hotel is its location - a few minutes walk from the station through the shopping streets.
However, first impressions are poor - the outside approach of the hotel is filthy, cigarette buts all over the pavement and array of dead plants in containers.
The hotel appears to have been recently taken over although the street signage has not been changed from the Hotel Consul (this was well-communicated beforehand).
The rooms are old-fashioned and very badly designed. A half-used bottle of lotion was left in the bathroom from the previous occupant along with a USB charger and cable still plugged into the wall. Housekeeping is therefore poor. There are no bedside tables to put anything on and no easily accessible light either (nothing at all if you sleep on the left side of the bed!). For some inexplicable reason there are 2 fridges in the room taking up valuable space and many of the TV channels do not work.
Given the shiny new signage in reception, it is to be hoped that the whole place will undergo extensive renovations.
