Note fondée sur 189 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,3 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 nov. 2018 sur Expedia
Commentaires de Gestion de l’hôtel
20 nov. 2018 par Jim A. (FOM), Gestion de l’hôtel
Dear our valued guest,
Thank you for taking your time to give us a perfect scores.
We appreciated your business and loyalty to our brand.
With CARE,
Jim A.
par un voyageur
Publié le 30 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Russel Lat, Gestion de l’hôtel
Dear Landon,Thank you for taking the time to leave us a review! We're thrilled to see that you enjoyed your stay. It’s always rewarding to know when our guests have a positive experience, and we’re glad we could meet your expectations. Your satisfaction is our priority, and we look forward to welcoming you back for another wonderful stay in the future! If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know.
par un voyageur
Publié le 29 août 2024 sur Expedia
Was a beautiful experience, slept wonderfully
Commentaires de Gestion de l’hôtel
30 août 2024 par Russe Lat, Gestion de l’hôtel
Thank you for your kind words! We're thrilled to hear that you had a beautiful experience and slept wonderfully. We look forward to welcoming you back soon!"
par un voyageur de Lac La Biche
Publié le 4 août 2024 sur Expedia
Great pet friendly room and quiet restfully stay.
Commentaires de Gestion de l’hôtel
6 août 2024 par Russel, Gestion de l’hôtel
Dear Donna,Thank you for choosing to stay with us and taking the extra time to leave us a review!It's great to hear that you and your pets enjoyed your stay, Donna. Your business is greatly valued, and we hope the next time you are in the area we will see you again. Be it now or on future stays if you have any additional details you would like to share about your experience, always feel free to reach out to me directly.Thank you again, Donna. Have a great rest of your week!
par un voyageur
Publié le 28 juill. 2024 sur Expedia
The property is kept quite clean. The elevator is very very slow, and sounds like it is failing everytime the door opens. Bonneville has terrible dining choices. I will stay in cold lake next time. 30 minutes away, and a whole pile of more options.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Russel, Gestion de l’hôtel
Dear Trevor,Thank you for choosing to stay with us and providing an honest opinion on our hotel and area. Firstly, I want to apologize for not meeting your expectations but always know that our doors will be open to you if you ever need a place to stay. We only have one elevator so sometimes it may feel slow. Elevators are inspected on a regular basis by elevator companies as per law and strict regulations. There are many types of elevators and ours does operate normally.Again, we always appreciate sincere feedback from guests, Trevor. Have a great rest of your week and thank you again for staying with us. Your business is appreciated!
par un voyageur de Carstairs
Publié le 28 juill. 2024 sur Expedia
Great stay
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Russel, Gestion de l’hôtel
Dear Corey,Thank you for choosing to stay with us & taking the time to leave us a review!It is great to hear you enjoyed staying with us. If you ever have additional feedback to share, be it positive or constructive, always feel free to reach out to me.Your business is greatly appreciated and the next time you are in the area we hope to see you again. Have a great week, Corey!
par un voyageur de forestburg
Publié le 24 juill. 2024 sur Expedia
The room was comfortable and a good price. Breakfast was good.
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Russel, Gestion de l’hôtel
Dear Karen,Thank you for choosing to stay with us and taking the extra time to leave us a review!It's great to hear you enjoyed our rooms & complimentary breakfast. The next time you are in the area we hope to see you again, Karen. Your business is greatly appreciated.Have a great Friday & upcoming weekend!
par un voyageur
Publié le 20 juin 2024 sur Expedia
Staff helpful good breakfast
Commentaires de Gestion de l’hôtel
24 juin 2024 par Russel, Gestion de l’hôtel
Dear Gloria,Thank you for choosing to stay with us and taking the time to leave us a review!It's great to hear overall you enjoyed your stay but if you have any additional feedback you would like to share, please feel free to reach out. We value your business and hope the next time you are in town you will come see us again.Have a great week, Gloria. Thank-you again!
par un voyageur
Publié le 16 juin 2024 sur Expedia
the curtains let a lot of light in so it was difficult to sleep.
Commentaires de Gestion de l’hôtel
17 juin 2024 par Russel, Gestion de l’hôtel
Hi Destiny,Thank you for choosing our hotel and taking the time to leave us honest feedback. I had our maintenance person have a look and I can understand being on night shift and wanting it to be completely dark. On future visits if you speak with our front desk, we can provide some extra sheets to place on the windowsill to prevent light spill on the ground.We hope this does not deter you from staying with us again in the future. We appreciate your business and will work with you on future visits to ensure a comfortable stay. Have a great week Destiny!
par un voyageur
Publié le 15 juin 2024 sur Expedia
Absolute great hotel
Commentaires de Gestion de l’hôtel
17 juin 2024 par Russel, Gestion de l’hôtel
Hi,Thank you for choosing to stay with us and leave us a review! It's rewarding for our team to receive such feedback. If you ever have any additional feedback to share, please feel free to reach out. We hope to see you again soon. Have a great week & thank you for your business!
