Note fondée sur 91 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
7 days
Publié le 13 sept. 2024 sur HomeAwaySuch a beautiful and peaceful property. Loved the view. We had no issues and really enjoyed our stay. Very close to everything we did.
par un voyageur
Great views but very poorly maintained unit
Publié le 25 avr. 2024 sur HomeAwayIf all you want is a spectacular view, you will be happy. But the cluttered, rummage sale interior will not impress most short term visitors. The huge old overstuffed furniture was way to large for such a small casita.
The refrigerator was dirty and half full of open food containers from a previous occupant. The linen appeared to be clean but nothing else was and we spent the first day sweeping, wiping down floors and dirty counters. We threw out very old food in the pantry including moldy flour, rancid spices etc. There was deferred maintenance in numerous areas including a leak under the kitchen sink, cracked toilet bowl and dried out wood work,
Frankly, we should have left after the first night but for the fact that we prepaid and did not want to get into a problem with the owners.
This unit was far from prepared for a vacation rental and is very inconvenient to services and attractions, of that we were pretty much aware but we were unprepared for the condition of the unit and were happy to leave two days early than our lease period.
Commentaires de Gestion de l’hôtel
26 mai 2024 par VrboOwner, Gestion de l’hôtel
We thank you and the prior guest for the critical feedback review.
While we strive to make every stay a complete success, it is apparent that we have had a lapse of quality in our services.
We accept the feedback as honest and fair and have made some adjustments to address the underlying concerns.
1. We paused our booking window to provide opportunities to make adjustments.
2. We hired a deep cleaning service and had the entire space reset to a higher standard.
3. We removed the former cleaning service and hired a new turn-over service more aligned to short term rental requirements.
4. We made some repairs to items that were in need of attention.
5. We had the entire space painted with a new color palette to bring some warmth and charm to the interior spaces.
6. We are implementing an automatic cleaning cycle of every 2 weeks after arrival for guests with stays longer than 3 weeks.
A new inventory of photos has been uploaded to reflect the space as accurately as possible.
If anyone has questions, we encourage you to reach out to us for clarification.
par un voyageur
Pictures were deceiving
Publié le 20 avr. 2024 sur HomeAwayI was very disappointed with this place. It was very dirty: all apliances including the refrigerator which was very dirty, had lots of leftovers and the freezer leaked into the refrigerator. The dish soap was even watered down! I asked the owners for my cleaning deposit back. They said no. I was forced to either pay $59 for liability ins or a $1500 refundable deposit. This is what I wrote to the owners and offered to show pictures:
NOT AS PICTURED!
Microwave dirty and doesn't turn
Refrigerator dirty and leaks
Stove dirty
Washer filthy
Watered down dishsoap
Messy drawers
Decor cheesy
On a scale of 1 to 10? 2.5 ,-(
They watered down the dish soap!
Thd bathroom suppof shamp, etc were patgetic-1/41/2 inch in a mess of bottles dumped in a basket
Not cozy
Messy patio
Bad lighting
Faucet doesn't turn or pull put
Noisy dogs
I feel that they were trying to get the most money for the least amount of effort on their part. I left one day early snd i would never recommend this place anyone.
par un voyageur
Large Custom Guest House On Hill Top Estate In Bonsall
Publié le 1 mars 2024 sur HomeAwayMy wife and I very much enjoyed our stay at this property it was the type of place we needed for a long stay and was pretty much centrally located to everything we wanted to do and see. My only criticism would be on the cleanliness of the guest house, it was definitely not up to our standards. However bear in mind that my wife and I are very particular when it comes to cleanliness. Our overall impression was that it is a great place with wonderful owners, but would benefit from a deep clean and a fresh coat of paint on the interior, it would look like a million bucks! We would and may stay at this property again. We stayed at the property for 6 consecutive weeks.
par un voyageur de Big Bear City, CA
Love this Casita
Publié le 1 janv. 2024 sur HomeAwayThis is the second time we stayed here and will absolutely be back again. The property is beautiful and exactly as pictured- rural but less than 10 minutes to the I-15 freeway, so convenient to everything. The hosts are super nice people and easy to work with. We love everything about this property.
par un voyageur
Thumbs up
Publié le 30 nov. 2023 sur HomeAwayGreat property. Excellent hosts
par un voyageur de Southern California
The view of a lifetime
Publié le 1 oct. 2023 sur HomeAwayThe cozy guesthouse is comfortable and quite private from the adjacent main house. Our small dog enjoyed looking at the llama, donkey, and three goats who were on their side of the fence. And the view to the west and the north is spectacular! A great getaway!
par un voyageur
Didn’t want to leave
Publié le 16 sept. 2023 sur HomeAwayThis place is a fine! Even though there are others on the property, it was like we were totally isolated and private. I my wife joke that we needed to put an offer in on the unit we stayed in because it was so perfect and comfortable I’m not very good at reviews, but all I can do is give us the highest recommendation and thank you J and Hallinan for a great place to stay. We will be back sometime in the future.
par un voyageur
Amazing view and great location
Publié le 22 août 2023 sur HomeAwayLoved staying here. Great views of the surrounding area. Convenient location with easy access to all of San Diego county and Temecula valley.
par un voyageur
Perfection
Publié le 8 août 2023 sur HomeAwayWe loved everything about this location.
Only wish we would have stayed in a little more and utilized the bbq and patio.
Gorgeous location, very well set up, friendly host.
Everything was clean and worked well
Can't think of anything we needed that they didn't have. When we look back on this trip, staying here will be one of the highlights.
