See all properties

4 Seasons at Beech Mountain

2.5 star property
Family-friendly stay near Land of Oz

Choose dates to view prices

Photo gallery for 4 Seasons at Beech Mountain

Lobby
Exterior
Standard Suite, 1 Bedroom, Kitchenette | Living area
Full-size fridge, microwave, stovetop, dishwasher
Standard Suite, 1 Bedroom, Kitchenette | Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • Laundry
  • Housekeeping
  • Kitchen
  • Outdoor space
  • Barbecue grill
  • Free WiFi

Explore the area

Map
608 Beech Mountain Pkwy, Banner Elk, NC, 28604
  • Beech Mountain Resort
    ‪4 min drive‬
  • Land of Oz
    ‪5 min drive‬
  • Sugar Mountain Resort
    ‪16 min drive‬

Room options

View all photos for Standard Studio, Multiple Beds, Kitchenette

32-inch TV with cable channels, foosball, table tennis

Standard Studio, Multiple Beds, Kitchenette

  • 33 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Standard Studio, Multiple Beds, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Kitchenette

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Deluxe Suite, 1 Bedroom, Kitchenette

  • 60 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 6
  • 2 Double Beds and 1 Queen Sofa Bed

View all photos for Standard Studio, Multiple Beds, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Kitchenette

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Standard Suite, 1 Bedroom, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Suite, 1 Bedroom, Kitchenette

  • 65 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom, 2 Bathrooms

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Deluxe Suite, 1 Bedroom, 2 Bathrooms

  • 65 sq m
  • 1 bedroom
  • 2 bathrooms
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Standard Studio, Multiple Beds, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Kitchenette

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom, Ensuite

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Deluxe Suite, 1 Bedroom, Ensuite

  • 65 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Deluxe Suite, 1 Bedroom, Kitchenette

  • 65 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Standard Studio, Multiple Beds, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Kitchenette

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Standard Studio, Multiple Beds, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Kitchenette

  • 33 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Deluxe Suite, 1 Bedroom, Kitchenette

  • 65 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Standard Studio, Multiple Beds, Ensuite

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Ensuite

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom, 2 Bathrooms

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Deluxe Suite, 1 Bedroom, 2 Bathrooms

  • 65 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Standard Suite, 1 Bedroom, Kitchenette

Standard Suite, 1 Bedroom, Kitchenette

Standard Suite, 1 Bedroom, Kitchenette

  • 65 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Standard Studio, Multiple Beds, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Kitchenette

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Standard Studio, Multiple Beds, Refrigerator & Microwave

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Refrigerator & Microwave

  • 33 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Standard Studio, Multiple Beds, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Kitchenette

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Standard Studio, Multiple Beds, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Kitchenette

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Standard Studio, Multiple Beds, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Kitchenette

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Standard Suite, 1 Bedroom, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Suite, 1 Bedroom, Kitchenette

  • 65 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Standard Studio, Multiple Beds, Private Bathroom

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Private Bathroom

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Standard Studio, Multiple Beds, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Kitchenette

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Deluxe Suite, 1 Bedroom, Kitchenette

  • 65 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Standard Studio, Multiple Beds, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Kitchenette

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Standard Studio, Multiple Beds, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Kitchenette

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Standard Studio, Multiple Beds, Bathtub

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Bathtub

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Standard Studio, Multiple Beds, Ensuite

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Ensuite

  • 33 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Standard Studio, Multiple Beds, Private Bathroom

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Private Bathroom

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Standard Studio, Multiple Beds, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Kitchenette

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Standard Studio, Multiple Beds, Private Bathroom

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Private Bathroom

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

View all photos for Standard Suite, 1 Bedroom, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Suite, 1 Bedroom, Kitchenette

  • 65 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Standard Suite, 1 Bedroom, Kitchenette

Standard Suite, 1 Bedroom, Kitchenette

Standard Suite, 1 Bedroom, Kitchenette

  • 65 sq m
  • 1 bedroom
  • 2 bathrooms
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Standard Suite, 1 Bedroom, Kitchenette

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Suite, 1 Bedroom, Kitchenette

  • 65 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Standard Studio, Multiple Beds, Private Bathroom

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Standard Studio, Multiple Beds, Private Bathroom

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Double Sofa Bed

About the area

Banner Elk

In Banner Elk .Within 2 miles (3 km) of this Banner Elk aparthotel, you'll find Beech Mountain Resort and Land of Oz. Lees-McRae College and Banner Elk Winery are also within 6 miles (10 km).
View more Aparthotels in Banner ElkOpens in a new window

What's nearby

  • Beech Mountain Resort - 4 min drive - 2.0 km
  • Land of Oz - 5 min drive - 2.5 km
  • Lees-McRae College - 6 min drive - 6.4 km
  • Banner Elk Winery - 11 min drive - 9.8 km
  • Sugar Mountain Resort - 16 min drive - 13.2 km

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 80 min drive

Restaurants

  • ‪Blind Elk Tap Room - ‬7 min drive
  • ‪Banner Elk Cafe - ‬7 min drive
  • ‪Beech Mountain Brewing Company - ‬4 min drive
  • ‪5506' Skybar - ‬5 min drive
  • ‪Kettell Beerworks - ‬8 min drive

About this property

4 Seasons at Beech Mountain

Family-friendly stay near Land of Oz
4 Seasons at Beech Mountain offers its guests barbecue grills, an arcade/game room, and a picnic area. A computer station is on site and WiFi is free in public spaces. The family-friendly 4 Seasons at Beech Mountain also features coffee/tea in a common area, a fireplace in the lobby, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this Banner Elk aparthotel.

  • 1 building
  • 35 guestrooms or units
  • 3 levels
  • Ski lift tickets
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Game room or arcade
  • Pool or billiards table
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • Smoking in designated areas
4 Seasons at Beech Mountain offers 35 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Cable television is provided. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.

This Banner Elk aparthotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English

Similar properties

Exterior

Best Western Mountain Lodge at Banner Elk

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 1,003 reviews
The price is CA $166
CA $187 total
includes taxes & fees
Apr 28 - Apr 29
Best Western Mountain Lodge at Banner Elk

Property amenities

Ski

  • Downhill skiing nearby
  • Ski area nearby
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski passes
  • Snow tubing nearby
  • Snowboarding nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • Playground

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop

Dining

  • Coffee and tea in common areas

Bedrooms

  • Alarm clock
  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Fireplace in lobby
  • Separate sitting area

Entertainment

  • 32-inch TV with cable channels
  • Games
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Picnic area

Laundry

  • Laundry facilities

Work spaces

  • Computer station

Comfort

  • Ceiling fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Designated smoking areas

Services and conveniences

  • Free local calls
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Limited-hour front desk
  • Phone

Location highlights

  • In a rural location
  • In the mountains

Things to do

  • Air hockey
  • Arcade/game room
  • Billiards/pool table
  • Foosball table
  • Ski passes
  • Table tennis
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Rafting nearby
  • Rock climbing nearby
  • Sledding nearby
  • Spelunking nearby
  • Water tubing nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 1 building
  • 3 floors
  • 35 units

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. The property is professionally cleaned.

Property is also known as

4 Seasons Beech Mountain
4 Seasons Beech Mountain Banner Elk
4 Seasons Beech Mountain Hotel
4 Seasons Beech Mountain Hotel Banner Elk
4 Seasons Beech Mountain Condo Banner Elk
4 Seasons Beech Mountain Condo
4 Seasons at Beech Mountain Aparthotel
4 Seasons at Beech Mountain Banner Elk
4 Seasons at Beech Mountain Aparthotel Banner Elk

4 Seasons at Beech Mountain Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 137 out of 392 reviews
Rating 8 - Good. 143 out of 392 reviews
Rating 6 - Okay. 64 out of 392 reviews
Rating 4 - Poor. 30 out of 392 reviews
Rating 2 - Terrible. 18 out of 392 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jacob

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay for skiing!
Stayed 3 nights in Jan 2025

8/10 Good

Lane

Liked: Cleanliness, property conditions & facilities
Location was close to the ski area.
Stayed 1 night in Jan 2025

10/10 Excellent

Kenneth, Davidson

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The view is great! The distance to the Beech Mtn skiing is super. The room was comfortable and spacious. Bathroom could use modernization, but everything worked great. Staff was friendly and helpful. Parking was easy in my Range Rover, and I'd suggest an SUV because of the icy conditions
Stayed 1 night in Jan 2025

8/10 Good

Gabriel

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location
Stayed 2 nights in Dec 2024

6/10 Okay

Amy

Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Alex

Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed my stay here. This was my first time coming out to North Carolina for the Land of Oz park and the convenience of this location can’t be beat. The rooms come with more than just a bed and a shower; there was a tiny living room area with a couch and coffee table and a kitchen with fridge, stove and cooking equipment. My only reservations were the bed pillows were a tad uncomfortable, the dishwasher didn’t entirely clean a couple of the dishes I used and I had some issues with the shower but from what I heard (and I might be misremembering now) it’s in the middle of a property owner transfer and will be undergoing a remodel soon. Hopefully they keep the layout of the rooms because I really enjoyed having a studio apartment for a hotel room. Not sure if I’ll make it back out there immediately next year as I came from California but when I do come back, if it’s open, I’ll definitely look into staying again.
Stayed 2 nights in Sep 2024

4/10 Poor

Chris

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No air conditioning..no one at the front desk to help with problems
Stayed 2 nights in Sep 2024

4/10 Poor

Carole, West Simsbury

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Warning not at all What is described the property was two-story with a curvy narrow staircase to the bedroom totally inappropriate not to have disclosed this for a 70 year-old woman who couldn’t walk upstairs couldn’t sleep downstairs because the couch was at least 50 years old and disgusting to even look at Carpet gross Front desk closed at 5 although write up said 10pm No ac. Did have nice towels
Stayed 1 night in Sep 2024

10/10 Excellent

Hendricks

Liked: Cleanliness, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Wilson

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Steven

Disliked: Room comfort

Slow learners are we-

The overall condition of the property and room was substandard. The windows/door glass were smoked and locked off due to repairs-was obvious it had been like that for awhile based on the condition of the posted sign. Carpets needed cleaned and stretched and wires for TV's needed to be routed/covered. The beds were hard and mattresses appeared to be old. It was dark and wallpaper was peeling from the walls. The place needs a major remodel but it has needed that for years. We have stayed here before but won't make that mistake again. Travel a few miles to find something nicer as this would not be a yes for us again at any price-
Stayed 3 nights in Aug 2024

10/10 Excellent

Ronald

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Cynthia

Disliked: Cleanliness, property conditions & facilities
No Air conditioning and it was hot at night. The carpet looks original and is worn out. No Elevator so we had to lug out suitcases upstairs - said they did not have room on the levels that you could walk in. They have a kitchen but no coffee in the room or condiments. We had to call and request a hair dryer which they brought up to us. When we checked out, they said that the property was sold and would be renovated -- I would wait for the renovation before going there again.
Stayed 2 nights in Jul 2024

2/10 Terrible

Tricia

Travelled with family
Disliked: Amenities, property conditions & facilities
Everything at this property was outdated, from the wifi to the room key to the beds. The stairs between floors were in disrepair and unsafe. It was a very disappointing stay, especially for the cost. Rooms were overheated with no a/c. A fan had to be put in the window to cool it down.
Stayed 1 night in Jul 2024

8/10 Good

Adam

Stayed 1 night in Jul 2024

10/10 Excellent

Marie

Travelled with group
Stayed 1 night in Jul 2024

4/10 Poor

Evelyn

Very nice people, BUT the place needs help.

The hotel is in need of repair. The AC was broken. There were some faulty electrical sockets. Our room had both bathroom lights with a fan that seemed off balance and made lots of noise - couldn't use it. Never did get hot water. It is advertised with a restaurant that they don't own but, it was not open. BUT, very nice people/staff. But, the people were
Stayed 1 night in Jul 2024

10/10 Excellent

Colleen

Travelled with family
Liked: Cleanliness, room comfort

Weekend getaway

Beautiful spot, lots within walking distance, convenient Mexican restaurant attached.
Stayed 2 nights in Jul 2024

6/10 Okay

Daniel

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property was clean but very dated. There is no elevator so if you are on the third floor you have to lug your luggage up at least one floor. You can enter on the second floor. The $35 "resort fee" is a total rip off as they have no pool and only a room with a ping pong and billiards table and a small weight room. The parking lot is gravel and had some ruts. So I hope that is not considered part of the "fee". The rooms were "roomy" but the beds were rock hard, the ventilation pans in both bathrooms were extremely loud and when you sat in the dead sofa it sank almost to the floor. As mentioned above very dated interior with furnishing to match. We didn't need it but the kitchenette was well stocked with equipment if you were going to do your own cooking.
Stayed 1 night in Jul 2024

4/10 Poor

Scott

Liked: Cleanliness
Disliked: Property conditions & facilities
Affordable, was clean, and location not too far up Beech Mountain so easy to get back down into Banner Elk. However, there is NOT air conditioning, so was quite hot. The Murphy bed was not super comfortable. Lastly, they charge a "Booking Fee" which is disclosed on some units but not others. This fee was never disclosed or discussed in my conversations prior to booking, when they called (twice!) prior to check in, at check in or check out, and has never been given to me in writing despite repeated requests. After the last conversation, where they were going to "have to talk to corporate" they never called me back. I have disputed the transaction with my credit card company and filed a CFPB complaint.
Stayed 1 night in Jun 2024

8/10 Good

Dylan

Travelled with family
Liked: Cleanliness, room comfort

Family vacation to Beech mountain

The balcony was closed, and the sofa bed was broken, but the 2 beds were comfy, and the room was clean. There was good water pressure, even being on the top floor on top of a mountain, which was good, and the bathrooms were both clean and in good working order. The gentleman and lady at the front desk were helpful when we checked in with some suggestions on what to do with the kids.
Stayed 2 nights in Jun 2024

6/10 Okay

Liza

Travelled with group
Liked: Cleanliness, room comfort

Kinda strange

There is a hidden additional fee of $35 that Hotels.com does not even mention. Upon arrival there were no employees on site. Found envelope at empty reception desk with my name on it and a key. I would not have known to even look for it if were not for another customer who happened to be in the lobby.
Stayed 1 night in May 2024

10/10 Excellent

Deanna

Stayed 2 nights in May 2024

6/10 Okay

Jeff

Stayed 1 night in May 2024

4/10 Poor

Darwin

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024