Note fondée sur 11 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
3,3 Service et personnel
3,0 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 juill. 2024 sur Expedia
The place was spacious, clean and comfortable. Great location and easy parking.
Commentaires de Gestion de l’hôtel
8 août 2024 par Mrs Emma, Gestion de l’hôtel
Thank you for your wonderful review! We're thrilled you enjoyed the spacious and comfortable accommodations, our convenient location, and parking. We hope to welcome you back soon!
par un voyageur
Publié le 5 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 juill. 2024 par Aparthotel Los Pinos, Gestion de l’hôtel
Thank you for your great review. Regards from Boquete.
par un voyageur
Publié le 26 mars 2023 sur Expedia
Commentaires de Gestion de l’hôtel
26 avr. 2023 par Emma Castillo, Gestion de l’hôtel
Gracias por elegirnos AngySaludos desde Boquete
par un voyageur
Nice but noisy apartment in a great location
Publié le 18 févr. 2023 sur HotelsMy wife and I, both seniors, enjoyed our stay in the Aparthotel Los Pinos. It was easy to find and had everything we needed for our 9 day stay there. The gas stove and oven worked well, and there were enough kitchen supplies to eat breakfasts, lunches and some dinners there. The apartment was clean and everything worked well. The stairs to the second floor where the bedrooms are located are very steep, which could be a problem for some. More problematic was the noise coming from a party venue in an empty lot located a short distance behind the apartment. Thursday through Sunday night, there is a DJ playing music until about 2 am. The music, especially the base, was persistent and loud, even when there was hardly anyone there. The walls are a little thin, so noise coming from the party venue and from other units in the building was a problem. During our stay there, one of the units was being renovated, and there was noise during the day, accompanied by frequent water outages, preventing us from using the shower or any of the sinks at times. The setting is gorgeous, the apartment is spacious and the location a few blocks from the main street of Boquete is excellent. While there was generally someone around to answer questions, you probably need to understand Spanish to make this work well for you. This worked for us, but maybe not for everyone. Despite some of the deficiencies noted above, we enjoyed our time there, and might even stay there again if we were to return.
par un voyageur
Publié le 29 janv. 2023 sur Expedia
Es un apartahotel muy completo. Las camas son comodas, es limpio y la cocina tiene todo lo necesario y en condiciones excelentes. La señora Emma y su personal son muy amables.
Únicamente hay dos aspectos que considero negativos: la escalera para acceder a la habitación superior es muy empinada y resulta por tal razón peligrosa. El segundo aspecto, las ventanas francesas no tienen malla anti mosquitos, por lo que si quieres disfrutar el clima de boquete dejando las ventanas abiertas al dormir, con seguridad serás atormentado en la madrugada por algunos zancudos.
En lineas generales, es un buen alojamiento.
Commentaires de Gestion de l’hôtel
21 févr. 2023 par Emma Castillo, Gestion de l’hôtel
Muchas gracias por tus comentarios Elias. Saludos desde Boquete
par un voyageur
Publié le 30 juin 2021 sur Expedia
Emma was a great hostess and we really enjoyed our stay at Los Pinos. She really goes out of her way to make sure your stay is great. She even drove us into town to drop us off for dinner at a restaurant and saved us a cab ride the first night we arrived. Our young daughter loved the place as well, there was a playground on site and wonderful gardens. We would definitely recommend Los Pinos to anyone visiting Boquete for their stay. It is in a great location and a close walk to everything in the downtown area including all the good restaurants and shops. Thank you to everyone including the other staff members who were very friendly and hardworking.
Commentaires de Gestion de l’hôtel
12 juill. 2021 par Mrs Emma, Gestion de l’hôtel
Dear Aidan, it was a pleasure hosting you and your family at Los Pinos! your kind words mean a lot to us. Safe travels,
par un voyageur
Publié le 20 févr. 2020 sur Expedia
Commentaires de Gestion de l’hôtel
27 févr. 2020 par Mrs. Emma, Gestion de l’hôtel
Thank you for taking the time to leave a review for us.
We are glad you had a good stay.
Regards
par un voyageur de Michigan City, Indians
Publié le 4 janv. 2020 sur Expedia
I like the park, kids enjoy it so much. The garden was beautiful too and nice view.
I didn't like the stairs going up or going to the room down the first floor, special because I have a grandkid 3 year old.
The rest was like being home.
Thanks.
I will stay with you guys again.
Commentaires de Gestion de l’hôtel
5 janv. 2020 par Mrs Emma, Gestion de l’hôtel
Thank you, Mrs Maria, we are happy you had a great family time with us.
We look forward to your next visit!
Regards
par un voyageur
pésimo
Publié le 4 avr. 2019 sur HotelsMalisimo.... Cuando llegamos, nos informan en la recepción que no aparecía la reserva, y que no estaba paga.
Trato al cliente pésimo
Muy poca iluminación
Habitaciones sucias
Commentaires de Gestion de l’hôtel
28 mai 2019 par Sra. Emma, Gestion de l’hôtel
Estimado Alexander, lamentamos que su experiencia con nosotros no haya sido lo que esperaba. Con relación a su reserva recordamos que si estaba registrada en nuestro sistema, solamente que que hubo un malentendido con el pago, situación que nos esforzamos para que fuera aclarada y no hubiera ninguna duda, incluso nos contactamos con el equipo de Expedia para que hablaran con usted también. Con respecto a la iluminación, consideramos que contamos con suficientes luces tanto en el interior y exterior de la propiedad, de todas formas tomamos en cuenta su recomendación para hacer los cambios pertinentes. La limpieza de nuestros apartamentos es muy importante para nosotros, forma parte de nuestras prioridades. De todas formas en el caso que no cumpliera con sus expectativas hubiéramos estado a su disposición para reforzarla, para que su estadía con nosotros fuera de su agrado.
Agradecemos su comentario y lo tomaremos en cuenta para seguir mejorando.
Un cordial saludo,
par un voyageur
Excelente experiencia
Publié le 20 mars 2019 sur HotelsExcelente experiencia, muy cerca de todo
Commentaires de Gestion de l’hôtel
20 mars 2019 par Sra Emma, Gestion de l’hôtel
Nos alegra saber que disfrutó su estadía Sr Hugo.
Esperamos vuelva a visitarnos pronto!
Saludos desde Boquete
