Ratings based on 171 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 10, 2024 on Expedia
The butlers service was very attentive, food good
by A traveller
Posted Mar. 1, 2024 on Expedia
Very nice
by A traveller
Posted Jan. 11, 2024 on Expedia
by A traveller
Posted Dec. 29, 2023 on Expedia
Loved our stay at the St. Regis, Bora Bora. We were a family of five enjoying the winter holidays at the island. Everything was top notch. Highly attentive service from everyone...incredible butlers (Diana and Julien), amazing beach staff (Maui, Teko and team), awesome food and beverage (Thierry) and all around friendly and helpful staff. Food was excellent (just be prepared for very high prices) and we love the amenities: excellent gym, great snorkeling, stunning sunsets and bars to enjoy the views, fun riding bicycles everywhere and the cabins on the water were incredible (including the french press delivery every morning). We strongly recommend the shark/stingray snorkeling adventure and the ATV expedition. A fantastic vacation and a location we hope to return to soon.
Comment from Hotel Management
Dec. 29, 2023 by Emmanuel Richardet General Manager, Hotel Management
Dear GARY D,Thank you for taking the time to write such a complimentary review of our resort and team. We hope that you had a safe journey back home. We appreciate the kind words you have shared regarding the helpful and welcoming nature of our team and that they all went above and beyond to ensure your stay with us was comfortable and problem-free. I will pass on your comments to our associates, who will be delighted to have made a difference and made your stay so special.We truly appreciate your feedback, and we hope you had a magical moment with us, and look forward to welcoming you back again soon.Mauru’uru,Emmanuel RichardetGeneral ManagerThe St. Regis Bora Bora Resortbobxr.guestrelations@stregis.com0068940607888
by A traveller
Posted Dec. 11, 2023 on Expedia
Staff at breakfast always new what we wanted and would have things prepared for us as we arrived. We had a complimentary room upgrade which made our stay extra special..Management was very helpful if we had any issues.
by A traveller from Culver City
Posted Sep. 11, 2023 on Expedia
Butler service (if you can call it that) could really be improved upon; ours hardly answered her phone. Will probably try The Four Seasons next time. Aside from breakfast buffet, dinner at their restaurants was subpar at best with Michelin rates prices. Hotel OWB was nice and Bora Bora is beautiful !
by A traveller
Posted Aug. 15, 2023 on Expedia
Everything was exquisite and beautiful
by A traveller
Posted Jun. 21, 2023 on Expedia
Everything went well except for the poor service at check out and check in, we had to pay accommodation for an exra guest who was denied a visa into the country. Also our keys got deactivated before our check out time. And we got denied an extra beach bag.
Comment from Hotel Management
Jun. 22, 2023 by Emmanuel Richardet, General Manager , Hotel Management
Dear Mary,Thank you for your feedback on our resort. We hope that you had a safe journey back home.We are taking good notes of your comments regarding the beach bag and the pricing issues. We are terribly sorry for the disappointments and mistakes you have encountered during your stay.The experience you described is not characteristic of the level of service our associates strive to provide. Your rating gives us the opportunity to assess where we have not fulfilled your expectations and further improve in these areas to prevent these issues from occurring in the future.It is thanks to guest who gives us meaningful feedback that we can work on improving our service.Despite the situations you encountered, we do hope that you flew back with great memories and that we will have the opportunity to welcome you back in a not too distant future.
by A traveller
Posted Jun. 19, 2023 on Expedia
Overall an incredible location and very good resort. While resort was likely renovated some years ago and this showed a bit, still very nice and service was excellent. Heard from other guests and friends who had stayed at other resorts that service at St Regis was the best for sure.
Comment from Hotel Management
Jun. 20, 2023 by Emmanuel Richardet, General Manager , Hotel Management
Dear Adam,Thank you for taking the time to write such a complimentary review of our resort and team. We hope that you had a safe journey back home. I am thrilled to hear that you were pleased with our location, staff and guest service during your stay in Bora Bora. I will share your feedback with our associates, they will be so happy to know you felt so well taken care of during your visit. We look forward to welcoming you back again soon. Sincerely,
by A traveller
Posted Jun. 18, 2023 on Expedia
Hotel is very nice but you are stuck there the whole time unless you do an activity outside of the hotel. The food selection is honestly not the greatest. You need reservations for every dinning room and during the day there is only one place available ti eat (unless you do room services)
I wish there was more options of good quality food like steaks, lobster etc which there was none.
Everything is expensive but it’s expected since you’re staying here.
Water views are beautiful and the water is magical it’s a must go.
Would not stay more than 5 days after that it’s too much and you will be bored. Literally at 6 pm it’s dark and there is nothing to do but go have dinner. The hotel has no night life at all
Comment from Hotel Management
Jun. 20, 2023 by Emmanuel Richardet, General Manager , Hotel Management
Dear Ivis,Thank you for taking the time to write a review of our resort and team. We hope that you had a safe journey back home. We are taking good notes of your comments regarding the food, the restaurants reservation and the lack of night activities. We are terribly sorry for the disappointment you have encountered during your stay. The experience you described is not characteristic of the level of service our associates strive to provide. Your rating gives us the opportunity to assess where we have not fulfilled your expectations and further improve in these areas to prevent these issues from occurring in the future. It is thanks to guest who gives us meaningful feedback that we can work on improving our service. Despite the situations you encountered, we do hope that you flew back with great memories and that we will have the opportunity to welcome you back in a not-too-distant future.Sincerely,
