Note fondée sur 418 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,5 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Great but too expensive
Publié le 5 janv. 2019 sur HotelsRoom rate is too high for this tired room. Bedding is not even average which is not acceptable for this category. Same for the unexpected chemical fruit juice the morning in this sunny country!
Appart from that, the staff is really friendly and helpfull and food was good. The pool is great and the location on the beach perfect!
This resort is already a "great" place where to stay in Boracay but I would have expected "amazing" for that price.
Commentaires de Gestion de l’hôtel
29 oct. 2021 par P, Gestion de l’hôtel
Thank you for staying in Ambassador in Paradise Resort Boracay. Now that tourism is slowly starting again, we hope you will book with us soon. Sincerely,
par kevin
Publié le 10 déc. 2015 sur Hotels
par un voyageur
Farniente et beauté du paysage!
Publié le 12 mai 2015 sur Hotelshotel propre, préférer dîner ailleurs car prix élevé. Plus calme que les hôtels voisins. Piscine pour enfants. Personnel très sympa et efficace.
par un voyageur
Publié le 23 août 2024 sur Expedia
Wonderful place
Commentaires de Gestion de l’hôtel
24 août 2024 par Management, Gestion de l’hôtel
Dear William, thank you so much for sharing your experience and we're glad to hear that you enjoyed your stay with us. We hope to see you again soon. Sincerely,
par un voyageur
Publié le 22 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 août 2024 par Management, Gestion de l’hôtel
Dear Michael, Thank you for staying in our resort. We are glad you have enjoyed your stay and we are looking forward to welcome you back soon. Sincerely,
par un voyageur
Publié le 20 août 2024 sur Expedia
We booked the family room with the ocean view. I do not recommend this room as the view will always be blocked by chair pillows and stacked chairs. Though the people/security guards are very nice to move it when asked, i feel that there should not be a need to ask since we paid extra for the view. Not a big deal but when we checked in, we are a family of five but towels was only good for 3 people.
Another thing. Since our room is close to the ocean view, random people will be sitting on the table right outside our window. Very disappointed to see people smoking in front of room. We could smell the cigarette smoke smell inside our room. Food was a little on the expensive side but tasted good.
We were given a foot massage for all the trouble but I think it would be better if they could preserve the area for the family room a little private. It was not relaxing to stay in the room. So we just try to enjoy the beach under the sun.
Commentaires de Gestion de l’hôtel
24 août 2024 par Management, Gestion de l’hôtel
Dear Joseph, thank you for staying with us and for sharing your experience. We appreciate your feedback and we sincerely apologize for the inconvenience you have experienced. Please know that we have already raises your concern to the in-charge department and we will make sure that this will not happen again to other guest. Also, we will remind our guards about guests that are smoking in the beachfront area as this is not allowed by the LGU. We have a designated smoking area within the vicinity of the hotel where guests are only allowed to smoke. Thank you for pointing this matter. We are truly thankful for the detailed information you provided us. We hope that you will still consider staying with us again in the future. Sincerely,
par un voyageur
Publié le 13 août 2024 sur Expedia
Oceanfront
Commentaires de Gestion de l’hôtel
14 août 2024 par Management, Gestion de l’hôtel
Dear Alexander, thank you for staying in our resort and for sharing your experience. We are looking forward to welcome you back soon. Sincerely,
par un voyageur de HOBART
Publié le 3 août 2024 sur Expedia
Had a wonderful stay here, staff were great and the location was convenient. Only annoying thing was they made us change rooms 2 nights before checking out to do maintenance. Could have waited till we checked out as the maintenance was not affecting our stay. Transfers from airport were convenient but very expensive.
Commentaires de Gestion de l’hôtel
4 août 2024 par Management, Gestion de l’hôtel
Dear Cameron, Thank you so much for this wonderful feedback. We always assure that guests' needs are attended and we thank you that you appreciate our help. We sincerely apologized for the inconvenience you had experience when you need to transfer to another room because of the broken tiles in your bathroom that needs to be fixed. Please know that the safety and convenient of our valued guest is our top priority. Looking forward to having the opportunity to welcome you back for a better and more memorable island experience soon.Sincerely,
par un voyageur
Publié le 1 août 2024 sur Hotels
We had a great stay at Ambassador. The rooms are in excellent condition (the renovated ones) and spacious. Very close to the shore and is seemingly quiet area in station 1. I think what stands out is the customer service provided by all the staff, from the people who met us at the airport to the front desk, housekeeping, restaurant servers and to the last person/s to send us off. Every single need was taken cared of with utmost regard and genuine willingness to assist. I and my family will surely go back in a heartbeat! Thank you Ambassador and staff for providing us one of the most memorable vacations we ever had.
Commentaires de Gestion de l’hôtel
2 août 2024 par Management, Gestion de l’hôtel
Dear Matt, thank you very much for sharing your good experience in our resort. We are glad you have enjoyed your stay and we are looking forward to welcome you back soon. Sincerely,
par un voyageur
Publié le 27 juill. 2024 sur Expedia
Friendly staff
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Management, Gestion de l’hôtel
Dear Maria Cecilia,Thank you so much for this wonderful feedback. We always assure that guests' needs are attended and we thank you that you appreciate our help. We are looking forward to welcoming you back again. Sincerely,
