Note fondée sur 429 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,5 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Great but too expensive
Publié le 5 janv. 2019 sur HotelsRoom rate is too high for this tired room. Bedding is not even average which is not acceptable for this category. Same for the unexpected chemical fruit juice the morning in this sunny country!
Appart from that, the staff is really friendly and helpfull and food was good. The pool is great and the location on the beach perfect!
This resort is already a "great" place where to stay in Boracay but I would have expected "amazing" for that price.
Commentaires de Gestion de l’hôtel
29 oct. 2021 par P, Gestion de l’hôtel
Thank you for staying in Ambassador in Paradise Resort Boracay. Now that tourism is slowly starting again, we hope you will book with us soon. Sincerely,
par kevin
Publié le 10 déc. 2015 sur Hotels
par un voyageur
Farniente et beauté du paysage!
Publié le 12 mai 2015 sur Hotelshotel propre, préférer dîner ailleurs car prix élevé. Plus calme que les hôtels voisins. Piscine pour enfants. Personnel très sympa et efficace.
par un voyageur
Publié le 22 oct. 2024 sur Expedia
I like the beach front with all the. Coconut trees
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Sincerely, Gestion de l’hôtel
Dear Juliet, We are delighted to hear that you found our location superb, with its breathtaking beachfront views and powdery white sand. It's wonderful to know that our paradise-like setting made your stay memorableLooking forward to having the opportunity to welcome you back for a better and more memorable island experience soon.
par un voyageur
do not stay in this hotel.
Publié le 17 oct. 2024 sur Hotelsvery disappointing on many levels, not a 5 star hotel.
food was terrible and service was worse.
Commentaires de Gestion de l’hôtel
18 oct. 2024 par Management, Gestion de l’hôtel
Dear Tony, thank you for staying with us and for giving us a feedback. We sincerely apologize if you have encountered any inconveniences during your stay. However, it would be so much appreciated if you elaborated your concern so we can address it accordingly. Moreover, as per our investigation, we didn't received any complaint from you during your stay. We hope to have a chance to serve you better in the future. Sincerely,
par un voyageur
Publié le 15 oct. 2024 sur Expedia
Beautiful location on station one (quieter end). Direct beach access is awesome, staff were lovely. Rooms were spacious and clean. Kids loved the pool and beach. Only comments would be that restaurant is fairly expensive and meals/drinks were fine but there are really good options around D’mall (Station 2) for half the price. We also had an issue with the tour operator that the hotel booked us. The Ambassador staff were apologetic, but the process where the hotel take a booking deposit (which they must keep) then have you pay the operator the remainder, leaves guests vulnerable to the operator adding additional fees and just saying “oh! didn’t the hotel tell you about that”. Ambassador should manage the whole booking and pay the operator directly so the guest does not need to haggle with the operators, as it ruins the experience to be asked to pull more money out of your pocket while you’re snorkelling. It’s unfortunately typical for Boracay’s reputation. Beach tour vendors wouldn’t be much better… maybe try to book online with someone that looks reputable??? I’m not sure what the safest way to go is.
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Management, Gestion de l’hôtel
Dear Gilbert, thank you so much for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experience with the activity booking. Please know that the deposit that we require is only to secure your activity as required by the provider. We believed that our staffs informed your wife upon inquiry about the deposit and additional charges that you need to pay directly to the provider. Moreover, our activity rates are the lowest provider rate wherein, the hotel only helps our guests to book the activity to accredited provider here in the island without any additional charges. We sincerely appreciate your feedback. We are hoping to welcome you again here in the resort. Sincerely,
par un voyageur
Publié le 12 oct. 2024 sur Expedia
Fantastic location right on white sand beach and not far from D'Mall.
Plenty of loungers to soak up the view.
We loved the pool and live music every night
Friendly and efficient staff who made our stay special
Room was a little tired and lack of power points (and no international power points at all).
Breakfast was a low point - both in quantity and quality.
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Management, Gestion de l’hôtel
Dear James, thank you so much for sharing your experience and for staying with us. Please know that we will raise the points you have mentioned to the concern department. Your feedback is highly appreciated. We are hoping to welcome you again here in the resort. Sincerely,
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Management, Gestion de l’hôtel
Dear Katsumi, thank you for staying in our resort. We are looking forward to welcome you back soon. Sincerely,
par un voyageur
Publié le 21 sept. 2024 sur Expedia
We had a great stay. The bed mattress is so great, like a nice memory foam. I had great nights of sleep. Staff were all polite and ready to serve. Swimming pool was always clean. The hotel room and surroundings were always clean. Will come back to this hotel.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Management, Gestion de l’hôtel
Dear Florame, thank you for staying in our resort. We are glad you have enjoyed your stay and we are looking forward to welcome you back soon. Sincerely,
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Best Staff
