Note fondée sur 66 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,0 sur 5
50 % des clients le recommandent
3,2 Propreté de la chambre
3,7 Service et personnel
3,1 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
1 sur 5
par un voyageur de Melbourne, Australia

Terrible communication and poor service

Publié le 2 mai 2018 sur Wotif
Pour : Absolutely nothing
Contre : COMMUNICATION!
Emplacement : Quite far away from everything, not walking distance to anywhere. Prob only good if you never wanted to leave the hotel and purely enjoy the scenery
We arrived to our confirmed booking to find the hotel closed down earlier than expected with no notice from booking agent or hotel themselves, both of which had our contact details. We were left at dusk in a foreign country to find alternative accommodation, with limited help from staff, who couldn't even provide us with a 3km lift to our new found accommodation when 7 people standing around us watching all the commotion and many hotel labelled minivans available. They instead made us catch a cab when we just paid for one from one end of the isand to the other, expecting a nice bed to sleep in after 22 hours of travel to get to our desination. They blamed the booking agent entirely and did not take any responsibility for failing to contact us also when they clearly had contact email and numbers for us in booking details and were waiting at the counter for our arrival.
1 sur 5
par un voyageur

Definitely not a 4* hotel

Publié le 24 mars 2018 sur Hotels
Pool was dirty, place was basically deserted, in need of upgrading
4 sur 5
par un voyageur de kor

휴양하기 가성비 좋은호텔

Publié le 15 févr. 2018 sur Expedia
자유여행으로 선착장에서 200페소에 도착 디몰에서 언덕으로 올라가야함 시간별로 호텔 전용 버스있어서 디몰 나가는것에는문제가 없지만 짐이 많을경우는 다소불편할 수있음 개인풀의 물은 이용하기 찝찝함 ㅣ층 풀은 수영할 수있음 조식은 보통 전경이 훌륭하며 조용함 직원친절하나 엘레베이터 없음 물 잘나오고 수압좋음
Commentaires de Gestion de l’hôtel
19 févr. 2018 par -stella, Gestion de l’hôtel
dear guest, thank you for your time to write us a kind review. we hoped that you enjoyed your stay with us. thank you very much! 'till you next trip to Boracay, Philippines!
3 sur 5
Recommandé
pour Tout le monde
par un voyageur

Publié le 13 nov. 2017 sur Lastminute
View was fantastic. Staff were extremely helpful and friendly. Meals were well priced.
Commentaires de Gestion de l’hôtel
22 nov. 2017 par sss, Gestion de l’hôtel
dear guest, thank you for your time to write us a kind review. we hoped that you enjoyed your stay with us. thank you very much! 'till you next trip to Boracay, Philippines!
3 sur 5
Recommandé
pour Tout le monde
par un voyageur

Publié le 12 nov. 2017 sur Expedia
Far from the beach, very quiet spot was good, great pools, services were great and the restrant very good.
Commentaires de Gestion de l’hôtel
22 nov. 2017 par sss, Gestion de l’hôtel
dear guest, thank you for your time to write us a kind review. we hoped that you enjoyed your stay with us. thank you very much! 'till you next trip to Boracay, Philippines!
2 sur 5
par un voyageur

Terrible

Publié le 20 juill. 2017 sur Expedia
No internet No local room phone calls on @ lobby Beer in frig was bad old taste nasty Super slick floor in tile shower slipped almost bad accident No hand towels No facial tissue Lip stick on sheets maybe not clean sheets
Commentaires de Gestion de l’hôtel
24 juill. 2017 par sales, Gestion de l’hôtel
We will address this directly.
3 sur 5
Recommandé
pour Tout le monde
par un voyageur de Coffs Harbour.Australis

The exotic marigold hotel. Not really.

Publié le 2 juill. 2017 sur Expedia
First impression. Friendly staff. Willing to help. The excellent front view of beaches of Boracay is amaxinf and 2nd floor room view if tbe ocean is pleasing. The crumbling firescape stairs blocked off were an eyesore. The hotel is not completed and partially finished areas are visible. Bedding needs to be replaced. Actually a full overhall would make the place a very enjoyable place ti stay. Not far from puka beach.
Commentaires de Gestion de l’hôtel
10 juill. 2017 par reservations BGVRS, Gestion de l’hôtel
Thanks for staying with us. We appreciate your feedback!
1 sur 5
par un voyageur

Picture on Internet are lies

Publié le 31 mai 2017 sur Expedia
Awful place. Pictures showing on Internet are not true. Moldy bathrooms, rusted out fire escape stairs, no spa,oily film on pools, filthy lounge chairs, no shuttles to beach have to take tricycle. Breakfast buffet tables have ants all over. Would never go there again.
Commentaires de Gestion de l’hôtel
10 juill. 2017 par reservations BGVRS, Gestion de l’hôtel
We will address this directly
3 sur 5
Recommandé
pour Tout le monde
par un voyageur

Only ok for me

Publié le 11 avr. 2017 sur Expedia
This hotel looks much better in picture than in person. It is a outed and far from "the action" so be prepared to spend money getting around. At nights there is poor light. The main pleasantry is the staff.
1 sur 5
par un voyageur de melbourne

Not bad

Publié le 15 mars 2017 sur Lastminute
Saying that the room cost 3500 peso which I paid 2900 so I upgraded to the bigger room but then they chrages me more than I expected it suppost to be only 600 peso or 1200 peso for the upgraded two nights shuttle leave with out waiting if there is someone I got there on time on the waiting area