Note fondée sur 4 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
4,0 Service et personnel
4,0 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 juill. 2024 sur Expedia
Recommandé
pour Tout le mondepar un voyageur
Nice Calm Place with high security
Publié le 15 mars 2018 sur ExpediaNice Place with high security. There are additional facilities in the room than a normal room. A Satellite TV channels would add more to the room.
Recommandé
pour Tout le mondepar un voyageur de London
Convenient and secure location
Publié le 14 févr. 2018 sur Expedia
Pour : Very polite staff.
Contre : Facilities
Emplacement : Secure location and near to capital.
Good hotel with basic facilities in secure location. Staff is very polite and helpful.
Recommandé
pour Tout le mondepar un voyageur de Melbourne, Australia
Comfortable but need to improve.
Publié le 2 sept. 2017 sur Expedia
Pour : Staff was friendly and very polite.
Contre : The first night, we were given a room which was dirty, and the toilet cistern leaked all night. The staff knew about it but still gave us the room.
Emplacement : Close the famous Bellanvilla temple. Close to Mt. Lavinia and Dehiwala (shopping areas).
If you are looking for a view, you will be disappointed. The view from the hotel room was a dumping area (rubbish dump). Exit signs were not visible. You need to walk up to the fire escape to find the exit sign and couldn't see any sprinkler system. No fire plan was on the wall. Staff needs to clean the toilets during the routine cleaning in the morning.
Positive: The room was comfortable except for the first night. Once we complained about the problems in the room, the staff quickly moved us into another room. The hotel only had five guests while we were there. No free water bottles and had to pay for water bottles we asked for. I have been in different hotels as I have traveled (Sri Lanka and other countries) water bottle was available and was free. Recommendation: I feel this hotel needs an experienced manager so that everything will be checked before a guest arrives. A good hotel manager will be able to get the place well organised.
Commentaires de Gestion de l’hôtel
19 sept. 2017 par Tito Daniel, Gestion de l’hôtel
Dear Sir,
Thank you for your valuvable comment.I may not a experianced manager as you said correctly. But i can correct things that you have pointed. Please come again for a one night stay if you still not satisfied we will wave off the charge.
