Ratings based on 905 Guest Reviews

Hear it directly from our travellers
4.5 out of 5
100% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller from Fredericton

Posted Aug. 24, 2024 on Expedia
We loved the hotel and staff and look forward to returning there one day
Comment from Hotel Management
Aug. 28, 2024 by Julie, Hotel Management
Dear Gregory,Thank you very much for your kind words! We are delighted to hear that you enjoyed your stay with us and our team. It will be a great pleasure to welcome you back the next time you visit. We hope to see you soon!Kind regardsJulie
3 out of 5
by A traveller

Posted Aug. 14, 2024 on Hotels
Comment from Hotel Management
Aug. 28, 2024 by Julie, Hotel Management
Dear Harriette,We thank you for taking a moment to share your recent experience ! Do not hesitate to give us feedback on what did not meet your expectations.It would be a pleasure to welcome you back during your next visit to Bordeaux ! Best regards Julie
4 out of 5
by A traveller

Posted Aug. 14, 2024 on Hotels
Comment from Hotel Management
Aug. 28, 2024 by Julie, Hotel Management
Dear Karl,We thank you for taking a moment to share your recent experience ! We are thrilled that our quality of service met your expectations. It would be a pleasure to welcome you back during your next visit to Bordeaux ! Best regards Julie
4 out of 5
by A traveller

Posted Aug. 14, 2024 on Expedia
The Hotel itself if great. Rooms are big and clean. Staff were friendly. It was convenient for us with the parking. There are a few things around but you need to walk about 30 min to go to the center area.
Comment from Hotel Management
Aug. 22, 2024 by Flyve, Hotel Management
Dear Sandra, Thank you for taking the time to share your recent experience in our establishment. We are indeed 30 minutes walking from the historical center of Bordeaux, but we are lucky to have the tramway close to the hotel taking you there in 15 minutes. It will be a pleasure to welcome you back for next visit in Bordeaux.
5 out of 5
by A traveller

Posted Aug. 8, 2024 on Expedia
Comment from Hotel Management
Aug. 12, 2024 by Julie, Hotel Management
Dear Suzanne,We thank you for taking a moment to share your recent experience ! We are thrilled that our quality of service met your expectations. It would be a pleasure to welcome you back during your next visit to Bordeaux ! Best regards JulieAssistant Front Desk Manager
4 out of 5
by A traveller

Posted Aug. 6, 2024 on Expedia
Clean hotel, friendly staff. Wish the TVs had more channels and casting capabilities.
Comment from Hotel Management
Aug. 12, 2024 by Julie, Hotel Management
Dear Aesha,Thank you for your positive feedback! We are glad to hear you enjoyed our clean hotel and friendly staff. We are sorry we were not able to meet your expectations regarding TV channels.It would be a pleasure to welcome you back during your next visit to Bordeaux ! Best regards JulieAssistant Front Desk Manager
5 out of 5
by A traveller

Posted Aug. 3, 2024 on Expedia
Great staff
Comment from Hotel Management
Aug. 4, 2024 by Julie, Hotel Management
Dear Joel,We thank you for taking a moment to share your recent experience ! We are thrilled that our quality of service met your expectations and especially our staff.It would be a pleasure to welcome you back during your next visit to Bordeaux ! Best Regards JulieFront Desk Assistant Manager
5 out of 5
by A traveller

Posted Jul. 30, 2024 on Expedia
Good hotel a little out of city centre
Comment from Hotel Management
Jul. 31, 2024 by Julie, Hotel Management
Dear Johanne,We thank you for taking a moment to share your recent experience ! We are thrilled that our quality of service met your expectations. It would be a pleasure to welcome you back during your next visit to Bordeaux ! Kind RegardsJulieFront Desk Assistant Manager
5 out of 5
by A traveller

Posted Jul. 27, 2024 on Hotels
Comment from Hotel Management
Jul. 28, 2024 by Julie, Hotel Management
Dear Michael,We thank you for taking a moment to share your recent experience ! We are thrilled that our quality of service met your expectations. It would be a pleasure to welcome you back during your next visit to Bordeaux ! Best Regards JulieFront Desk Assistant Manager
5 out of 5
by A traveller

Posted Jul. 26, 2024 on Expedia
Niala at the front desk was so warm & welcoming! She allowed us to store our bags when we arrived early. She was also able to get us early access to our room!
Comment from Hotel Management
Jul. 28, 2024 by Julie, Hotel Management
Dear Jill,Thank you very much for your nice review! We are delighted to hear that Nilia helped to make your stay a pleasant one. We always strive to provide the best possible service, and your compliments are sure to delight her. We look forward to welcoming you back soon!Kind RegardsJulieFront Desk Assistant Manager