Ratings based on 208 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Excellent hotel with pool!
Posted Aug. 8, 2024 on HotelsI highly recommend this hotel for any visit Bordeaux. The staff and facility were exceptional. It’s in a quiet residential neighborhood so it’s a 15 minute walk to the city centre but well worth it, especially with the refreshing pool after a full day of seeing what Bordeaux has to offer. I will definitely plan to stay here again.
Comment from Hotel Management
Aug. 9, 2024 by The Palais Gallien Hôtel & Spa team, Hotel Management
Dear Sir,Thank you for taking the time to write to us.We are delighted that your experience among us went well.We hope to see you again soon.
by A traveller
Beautiful hotel with fantastic staff
Posted Aug. 5, 2024 on HotelsBeautiful hotel with an intimate feel thanks to the small number of guests. About10-15 mins walk from the river, it's located on a quiet road just outside the city centre. The room was immaculate and the facilities (breakfast, dining, bar and pool) were excellent.
What stood out the most was the quality of the service. The staff were incredibly friendly and attentive, and it seemed no request was too much for them. I will absolutely stay here again when I revisit Bordeaux.
Comment from Hotel Management
Aug. 6, 2024 by The Palais Gallien Hôtel & Spa team, Hotel Management
Hello,Thank you for taking the time to write to us.We are delighted that your experience among us went well.We hope to see you again soon.
by A traveller
Posted Jul. 22, 2024 on Hotels
Service was amazing
Comment from Hotel Management
Jul. 24, 2024 by The Palais Gallien Hôtel & Spa team., Hotel Management
Hello,Thank you for taking the time to write us this nice feedback, and we are delighted to read that your stay among us went well. We look forward to seeing you again soon.
by A traveller
Posted Jul. 4, 2024 on Expedia
Comment from Hotel Management
Jul. 9, 2024 by Le Palais Gallien Hôtel & Spa , Hotel Management
Bonjour Madame, Monsieur, Nous vous remercions d'avoir pris le temps de nous attribuer cette excellente note. C'est un immense plaisir de savoir que votre séjour a été à la hauteur de vos attentes. Nous espérons avoir le plaisir de vous accueillir à nouveau.L'équipe du Palais Gallien Hôtel & Spa
by A traveller
Posted Jul. 2, 2024 on Expedia
Comment from Hotel Management
Jul. 24, 2024 by L'équipe du Palais Gallien Hôtel & Spa, Hotel Management
Bonjour Madame, Nous vous remercions d'avoir pris le temps de nous donner cette note.Nous serions ravis de vous accueillir à nouveau lors de votre prochain voyage bordelais.
by A traveller
Posted Jul. 2, 2024 on Hotels
Comment from Hotel Management
Jul. 9, 2024 by Le Palais Gallien Hôtel & Spa , Hotel Management
Bonjour Madame, Monsieur, Nous vous remercions d'avoir pris le temps de nous attribuer cette excellente note. C'est un immense plaisir de savoir que votre séjour a été à la hauteur de vos attentes. Nous espérons avoir le plaisir de vous accueillir à nouveau.L'équipe du Palais Gallien Hôtel & Spa
by A traveller
Great service!
Posted Jun. 17, 2024 on HotelsBeautiful bedrooms and a lovely pool area. Approx. a 20-minute walk to the tourist areas. Great service.
Comment from Hotel Management
Jun. 19, 2024 by Le Palais Gallien Hôtel & Spa , Hotel Management
Dear Sir or Madam Thank you very much for your comment! We are delighted to hear that you enjoyed our beautiful rooms, the pool area and the service provided by our team. We are also delighted that you liked the location! We look forward to welcoming you back in the future for another wonderful stay.The Palais Gallien Hotel & Spa team
by A traveller from Belmont
Posted Jun. 11, 2024 on Expedia
Immaculate building with historic bones and—in our room—a sterile modern renovation. Smallish rooms for the ample price. Very uncomfortable chairs. No place for toiletries in the bathroom. The limiting case of a 5-star hotel.
Comment from Hotel Management
Jun. 11, 2024 by Le Palais Gallien Hôtel & Spa , Hotel Management
Dear Sir or Madam Thank you for your comments. We are sorry to hear that your experience did not live up to your expectations. Your feedback is invaluable and will help us to improve our services in the future.The team at Palais Gallien Hôtel & Spa
by A traveller
Posted Jun. 5, 2024 on Expedia
Comment from Hotel Management
Jun. 11, 2024 by Le Palais Gallien Hôtel & Spa , Hotel Management
Bonjour Madame, Monsieur, Nous vous remercions d'avoir pris le temps de nous noter, en espérant que votre séjour parmi nous s'est bien déroulé.L'équipe du Palais Gallien Hôtel & Spa.
by A traveller
Posted Jun. 4, 2024 on Expedia
Very personal and excellent service. Enjoyed the whole experience
Comment from Hotel Management
Jun. 5, 2024 by The Boutique Hotel & Spa team, Hotel Management
Dear Sir or Madam, Thank you very much for your kind comment! We are delighted that you appreciated our personalized service.It's a pleasure for us to know that you had a great time with us. Your satisfaction is our top priority.We look forward to welcoming you back for an equally enjoyable experience!The Palais Gallien Hôtel & Spa team
