Note fondée sur 17 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
3,8 Service et personnel
3,5 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 oct. 2024 sur Expedia
Pagamos habitaciones con desayuno y nunca hubo desayuno. Tampoco hubo personal que atendiera.
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Marie, Gestion de l’hôtel
Dear Araceli,Thank you for sharing your experience with us. We sincerely apologize for the confusion, but breakfast is served only in summer (1 June - 30 September).It is included in the room rate, so it's not paid extra.We appreciate your feedback and hope you’ll consider giving us another chance in the future. Best regards,
par un voyageur
Publié le 17 sept. 2024 sur Expedia
- Bei Ankunft standen beide Fenster offen, obwohl wir erst spät Abends und bei unter 5 Grad angereist sind. Selbst nach mehreren Stunden heizen, war es weiterhin viel zu kalt, da die beiden kleinen Elektroheizungen nicht für die Raumgröße ausreichend waren
- Gemütlich eingerichtetes und großes Zimmer
- Frühstück mit wenig Auswahl und eher lieblos
- Personal sehr distanziert und uninteressiert
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Natasha, Gestion de l’hôtel
Dear Tobias, Thank you for your feedback.We appreciate you taking the time to share your experience with us. We apologize for the uncomfortable temperature in your room upon arrival and understand how important a warm environment is. Your comments about the heating will be addressed to ensure better comfort for future guests.We’re also sorry to hear that the breakfast options did not meet your expectations and that you found our staff distant. We value your input and will work on improving these areas to enhance our guests' experience. Thank you again for your feedback, and we hope to have the opportunity to provide you with a better stay in the future.Best regards,
par un voyageur
Publié le 5 juill. 2024 sur Hotels
no wash cloth lighting in bath terrible. breakfast marginal lazy would not cook eggs for us no soap in shower just empty wrappers from prior person. lighting at room desk none
Commentaires de Gestion de l’hôtel
6 juill. 2024 par Marija, Gestion de l’hôtel
Dear guest, Thank you for your feedback. We apologize for the issues you experienced, including the lack of washcloths and soap, poor lighting, and the breakfast service. This is certainly not the standard of cleanliness and preparation we strive to maintain. Your concerns about staff attitude and cleanliness have been noted and will be addressed with our team. We are committed to improving and hope to serve you better in the future. Best regards,
par un voyageur
Publié le 9 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 mai 2024 par Stefan, Gestion de l’hôtel
Dear Helmiina,Thank you for your message, we appreciate your stay with us.
par un voyageur
Publié le 5 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 avr. 2024 par k, Gestion de l’hôtel
Dear Michelle,Thank you for your kind review! We appreciate your stay with us and we are glad to hear you liked it and enjoyed it. We'd be happy to be your hosts again in the future, you are always welcome!Kindly,Klimentina
par un voyageur
Publié le 21 mars 2024 sur Expedia
Met some horses, peaceful, clean, beautiful views
Commentaires de Gestion de l’hôtel
24 mars 2024 par Apolonia, Gestion de l’hôtel
Dear Ayesha, we appreciate you taking the time to share your experience of your stay with us. We count ourselves lucky for guests like you. We look forward to welcome you again in the future.
par un voyageur
Publié le 20 mars 2024 sur Expedia
Excellent stay. Felt very homely on quiet family farm. Excellent facilities in guest house. Great mountain views. Close to town. Wish we had stayed there longer. Highly recommend.
Commentaires de Gestion de l’hôtel
21 mars 2024 par Apolonia, Gestion de l’hôtel
Dear Helen, we are so happy to hear you had a great experience on your stay with us. Your review made our day! Our whole team works very hard to keep our guests happy. Thanks again, we hope you can visit us again soon.
par un voyageur
Publié le 15 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
18 août 2023 par Igor S., Gestion de l’hôtel
Dear Ginevra,Thank you for your amazing review.We are truly happy indeed to hear that you had such a wonderful experience with us.We're really grateful for your precious feedback. We hope that you will be our honored guest in the future again.Best regards,
par un voyageur
Publié le 31 juill. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
1 août 2023 par ETX-Joelsigurdsson8, Gestion de l’hôtel
Dear Katrin,Thank you for taking the time to send us a review, we appreciate it. We are glad you had a good stay and liked the accommodation. We hope that you will visit us again someday when in Iceland. Best Regards,
par un voyageur
Publié le 24 juin 2023 sur Expedia
Great
Commentaires de Gestion de l’hôtel
25 juin 2023 par Andrija, Gestion de l’hôtel
We're so glad to hear that you loved our property and all its amenities. Thank you for taking the time to share your experience, and we can't wait to see you again soon!
