Note fondée sur 43 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,1 Service et personnel
3,4 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 juill. 2024 sur Expedia
The property itself was in good shape although it is dated. The staff was absolutely amazing. They were the shining stars of the entire resort. It was disappointing that a resort in Jamaica did not have much Jamaican cuisine. But there were other adequate dining options.
Commentaires de Gestion de l’hôtel
25 juill. 2024 par HP, Gestion de l’hôtel
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards
par un voyageur
Publié le 23 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 août 2024 par sara, Gestion de l’hôtel
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards
par un voyageur
Publié le 13 mai 2024 sur Expedia
Staff truly makes the stay memorable!
Commentaires de Gestion de l’hôtel
15 mai 2024 par HP, Gestion de l’hôtel
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards
par un voyageur
Publié le 22 nov. 2023 sur Expedia
Was extremely outdated!!!
Commentaires de Gestion de l’hôtel
27 nov. 2023 par Sara , Gestion de l’hôtel
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards
par un voyageur
Publié le 14 nov. 2023 sur Expedia
Property and Staff as well as the Facilities where top notch. Unfortunately, the third-party company for Expedia botched our booking causing a terrible first day and night at the resort. I would recommend booking with the hotel directly. The hotel resort staff was amazing.
Commentaires de Gestion de l’hôtel
16 nov. 2023 par Sara, Gestion de l’hôtel
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards
par un voyageur
Publié le 29 août 2023 sur Expedia
Commentaires de Gestion de l’hôtel
19 sept. 2023 par HP, Gestion de l’hôtel
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards
par un voyageur
Publié le 8 août 2023 sur Expedia
Commentaires de Gestion de l’hôtel
16 août 2023 par HP, Gestion de l’hôtel
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards
par un voyageur
Publié le 10 janv. 2023 sur Expedia
Staff are WONDERFUL – Sarah and so many others!! Nice but small beach, good sailing and paddle boarding. Coral reefs are mostly dead covered in algae with very few fish (so sad), dive masters were good but equipment was surprisingly poor. Close to Dunns River Falls and Blue Hole which were excellent. Overall nice experience but don’t go for the diving or a long walkable beach.
Commentaires de Gestion de l’hôtel
11 janv. 2023 par HP, Gestion de l’hôtel
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive in creating the best experience for our guests and are glad you have enjoyed your stay overall. Best regards
par un voyageur
Staff Underpaid
Publié le 28 déc. 2022 sur HotelsMost staff was inattentive and sometimes rude. It was clear after talking to a few they were underpaid. Manager at front desk had no ability to correct an issue with number of guests and charged me additional $400. I would not stay there again but I hope the resort considers paying staff more which in turn would improve customer service.
Commentaires de Gestion de l’hôtel
30 déc. 2022 par ds, Gestion de l’hôtel
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive in creating the best experience for our guests and want to apologize for any inconvenience. Kind regards
par un voyageur de PARKSVILLE
Publié le 23 nov. 2022 sur Expedia
Good facility to spend time with family & grandchildren.
However, too noisy (very loud music, slamming doors, noise of passing equipment at 3 am) and one instance of painting the outside of our room door and not posting warning sign! Got white paint over one hand (washed off) and on a pair of new jeans - reported to front desk but no offers to clean ???
Commentaires de Gestion de l’hôtel
28 nov. 2022 par Hugo Perez, Gestion de l’hôtel
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive in creating the best experience for our guests and want to apologize for any inconvenience.Kind regards
