Note fondée sur 553 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,1 Service et personnel
3,0 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 sept. 2024
Was ok for work but not vacation place
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Kirby, Thank you for sharing your feedback. We understand that our property may not have met your expectations for a vacation stay. We strive to offer an enjoyable experience for all types of travelers, and your comments will help us better cater to vacationing guests. We would appreciate your insights if there are specific aspects you feel could be improved. We hope you will consider giving us another opportunity to provide a more suitable experience in the future.Sincerely,Hotel Management
par un voyageur
Publié le 26 août 2024 sur Hotels
par un voyageur
Publié le 24 août 2024 sur Expedia
par un voyageur
Publié le 16 août 2024 sur Hotels
par un voyageur
Publié le 6 août 2024 sur Expedia
par un voyageur
Publié le 23 juill. 2024 sur Expedia
Nice
par un voyageur
Publié le 18 juill. 2024 sur Hotels
par un voyageur
Publié le 13 juill. 2024 sur Expedia
par un voyageur
Publié le 13 juill. 2024 sur Expedia
To begin with, the desk clerk is only at the desk from 10 am to 10pm. You have to use a phone in the lobby to call a person who then calls the desk clerk to come from a room in the hotel while you wait. Got two different sets of keys that did not work and this was after having to go through the call process to get the desk clerk three times. So, we stayed in a room with no keys. At seven the next morning, the fire alarm in the room sounded for no reason and would not stop. I could not leave the room to go to the lobby for the call process because, again, no keys. Showered and dressed to leave quickly because I had a scheduled game. Other guests were looking out of their room doors because, of course, the fire alarm woke up the entire floor, but there was no help to be found. Needless to say, I won’t be back.
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Hotel management, Gestion de l’hôtel
Dear Marisse, Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to provide you with a better stay in the future.Sincerely,Hotel Management
par un voyageur
Publié le 10 juill. 2024 sur Expedia
Like The entrance security door. The parking area.the elevator access
Commentaires de Gestion de l’hôtel
11 juill. 2024 par Hotel Management, Gestion de l’hôtel
Dear Charlotte, We're delighted that you appreciated the enhanced security features at Extended Stay America, including our secure entrance, convenient parking area, and accessible elevator. Your positive feedback is greatly appreciated and motivates us to continue providing a safe and comfortable environment for all our guests. We look forward to welcoming you back soon for another enjoyable stay.Sincerely,Hotel Management
