Note fondée sur 313 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 sept. 2024 sur Expedia
par un voyageur
Publié le 1 sept. 2024 sur Expedia
Eva at the front desk was amazing!! Not alot of parking because of full bookings and she helped me get a spot.
par un voyageur
Publié le 12 août 2024 sur Hotels
par un voyageur
Publié le 8 août 2024 sur Hotels
par un voyageur
Publié le 7 août 2024 sur Expedia
If you want to stay in this area near the raceway and casino do not stay here. You will be much happier at the Comfort Inn next door if you care about cleanliness and hospitality. My family of 8 arrived to the Holiday Inn to find out our rooms had been downgraded due to a flooding issue. I simply wanted the difference in pricing to be refunded. I was told to talk to Expedia about this. Expedia told me they couldn’t issue a refund without approval from the hotel. The general manager Kelli declined my request with Expedia. I then contacted Kelly to discuss her denial. After pointing out her rudeness in the way she was speaking and acknowledging one could also be rude she hung up on the call. We decided to pack up end our stay to get the remainder of our nights refunded. I have never ended a hotel stay early due to bad management. The only reason I gave this hotel any stars on service was because a very kind gentleman Jay working the front desk was very supportive in hearing our concerns and did what he had authority to do to help us out. This property needs a new hospitality manager because Kelli definitely did not make us feel that.
par un voyageur
Publié le 1 août 2024 sur Expedia
Tv was broken
Lights were not working
Dirty bathroom
par un voyageur
Publié le 22 juill. 2024 sur Hotels
Older property in need of a spruce up but still comfortable and a good stay
par un voyageur
Publié le 18 juill. 2024 sur Hotels
par un voyageur
Baseball team playoffs
Publié le 7 juill. 2024 sur HotelsWe stayed for my grandsons baseball games. Most of the teams were there. The breakfast was perfect for everyone. She did a great job of keeping everyting clean and stocked. Everyone was so helpful.
par un voyageur
Publié le 2 juill. 2024 sur Expedia
