Note fondée sur 900 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,1 Propreté de la chambre
2,9 Service et personnel
2,3 Confort de la chambre
2,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Correct
Publié le 21 mai 2023 sur HotelsCommentaires de Gestion de l’hôtel
23 mai 2023 par Manager, Gestion de l’hôtel
Hello CLAUDE,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.
par un voyageur
Publié le 22 nov. 2024
Commentaires de Gestion de l’hôtel
23 nov. 2024 par Manager, Gestion de l’hôtel
Hello Tyler,We are sorry to hear that your experience did not meet your expectations. Please don't hesitate to contact us directly to discuss any concerns you may have had during your stay. We value your feedback and would like the opportunity to address any issues you encountered.
par un voyageur
Publié le 10 nov. 2024
I wantrd to stay another night, but travelocity wanted a motel phpne number. I couldn't extend my stay veczuse the receipt did not list a phone number. Odd way of doing business.
Commentaires de Gestion de l’hôtel
10 nov. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback! We apologize for the inconvenience you experienced with extending your stay through Travelocity. Your comments are valuable, and we’ll look into this to improve our process. We hope to welcome you back for a more seamless experience in the future!Sincerely, Hotel Manager
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Okay for price
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback! We’re glad to hear you found value in your stay with us. While we aim for a perfect experience, we appreciate your input and will continue working to enhance our services. We hope to welcome you back for an even better stay in the future!Sincerely, Hotel Manager
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Ok for the price in expidia.
The first week was desent but my resent stay was not so good at all staid 4 nights, the towel were not changed. Complained to office but still didnt replace them. Room was not cleaned either
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Albert,Thank you for your valuable feedback regarding your recent stay. We are glad to hear that your first week was decent. However, we sincerely apologize for the inconvenience you experienced with towel changes and room cleanliness during your four-night stay. Your concerns have been noted, and we will address them with our housekeeping team to ensure better service in the future. We hope to welcome you again soon.Sincerely, Hotel Manager
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Terrible, I stayed in my car most of the time, towels weren’t in the room, room was switched and still no towels, front desk went room to room to find towels and when I finally got them they were removed from my room the next day while I was gone and never replaced. Not worth staying and won’t stay here again
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Manager, Gestion de l’hôtel
Dear Guest, We're disheartened to hear about your experience and appreciate you sharing your feedback. Please feel free to reach out to our management team directly to address any concerns you may have had during your stay. Your input helps us improve for the future.
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Ok for the price
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Manager, Gestion de l’hôtel
Hello Albert,We appreciate your feedback and are pleased to hear that our pricing met your expectations. Your satisfaction is important to us, and we hope you had an overall enjoyable stay. Thank you for choosing our hotel for your accommodation needs.
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Decent place for the price at expidia
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Manager, Gestion de l’hôtel
Hello Albert,We appreciate you choosing our hotel and are glad to hear you found it to be a good value. Your feedback is valuable to us as we strive to provide a positive experience for all our guests. Should you have any further comments or suggestions, please don't hesitate to reach out to our management team. Thank you again for your review.
par un voyageur
Publié le 29 sept. 2024 sur Expedia
TV did not work. One wash cloth. Bad plug ins. Dog barked all night. Nonsmoking room smelled like smoke.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Manager, Gestion de l’hôtel
Hello Paul, We're sorry to hear about your experience and appreciate your feedback. We encourage guests to report any issues during their stay for immediate assistance. For any further concerns, please reach out to our management for assistance and clarification on the matters raised.
par un voyageur
Publié le 28 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Manager, Gestion de l’hôtel
Hello Khafre,We are happy to hear that you had a pleasant stay with us! Should you have any further feedback to share, please do not hesitate to contact us. We look forward to welcoming you back in the future.
