Note fondée sur 902 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,1 Propreté de la chambre
2,9 Service et personnel
2,3 Confort de la chambre
2,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Correct
Publié le 21 mai 2023 sur HotelsCommentaires de Gestion de l’hôtel
23 mai 2023 par Manager, Gestion de l’hôtel
Hello CLAUDE,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.
par un voyageur
Publié le 20 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 juin 2024 par Manager, Gestion de l’hôtel
Hello Hortencia,We are delighted to hear that you had a wonderful stay with us! We hope to welcome you back soon for another fantastic experience.
par un voyageur
Publié le 17 juin 2024 sur Expedia
Not at all as pictured. Bad location and room was not up to par. Lock was broke off door. Room stuck terribly, and there were stains all over the room. Very very disappointed. We did not stay here. Left as soon as we checked in and got to room. Do not recommend to anyone.
Commentaires de Gestion de l’hôtel
19 juin 2024 par Manager, Gestion de l’hôtel
Hello Maggie, We're sorry to hear about your experience with us. Our team is looking into the issues you've mentioned to ensure our guests have a comfortable stay. Our goal is always to provide a pleasant environment for our guests to enjoy their time with us.
par un voyageur
Publié le 17 juin 2024 sur Expedia
Propert only gave us, a family of four two towels and two washcloths. We asked for two more and they said no! Wow! Terrible! I wiped the hard floor and it was full of dirt too.
Commentaires de Gestion de l’hôtel
18 juin 2024 par Manager, Gestion de l’hôtel
Hello Jamie,We appreciate your feedback regarding the supply of towels during your stay. Please feel free to reach out to our management team for further assistance in addressing your concerns about cleanliness in the room. Your comments are essential for helping us improve our services for future guests.
par un voyageur
Publié le 17 juin 2024 sur Expedia
Muy buen cervicio y muy eficiente
Commentaires de Gestion de l’hôtel
18 juin 2024 par Manager, Gestion de l’hôtel
Hello Eufracia,We appreciate your positive feedback and are delighted to hear you found our service efficient. It's wonderful to know you had a great experience with us. Thank you for your review!
par un voyageur
Publié le 14 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 juill. 2024 par Manager, Gestion de l’hôtel
Hello Oliver,We are thrilled to hear that you enjoyed your stay with us! We hope to welcome you back soon for another wonderful experience.
par un voyageur
Publié le 14 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 juin 2024 par Manager, Gestion de l’hôtel
Hello Gemaine,We appreciate you choosing our hotel for your stay. If there are any concerns you would like to share, please feel free to reach out to us directly so we can address them accordingly. We hope to welcome you back in the future for an improved experience.
par un voyageur
Publié le 12 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 juin 2024 par Manager, Gestion de l’hôtel
Hello Ashley,We're sorry to hear that your experience didn't meet your expectations. Please reach out to us directly so we can address any concerns you may have. We value your feedback and would like the opportunity to make things right for you.
par un voyageur
Publié le 10 juin 2024 sur Expedia
Could be upgraded
Commentaires de Gestion de l’hôtel
12 juin 2024 par Manager, Gestion de l’hôtel
Hello Tracy, Thank you for sharing your feedback with us. We appreciate your input and will take it into consideration for future improvements to better cater to our guests' needs. Your comments are invaluable to us in our ongoing efforts to enhance the overall guest experience.
par un voyageur
Publié le 9 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 juin 2024 par Manager, Gestion de l’hôtel
Hello Dakota, We are thrilled to hear you had a wonderful experience at our hotel! We hope to welcome you back again soon for another fantastic stay.
