Note fondée sur 909 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,1 Propreté de la chambre
2,9 Service et personnel
2,3 Confort de la chambre
2,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Correct
Publié le 21 mai 2023 sur HotelsCommentaires de Gestion de l’hôtel
23 mai 2023 par Manager, Gestion de l’hôtel
Hello CLAUDE,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.
par un voyageur
Publié le 22 nov. 2024
par un voyageur
Publié le 10 nov. 2024
I wantrd to stay another night, but travelocity wanted a motel phpne number. I couldn't extend my stay veczuse the receipt did not list a phone number. Odd way of doing business.
Commentaires de Gestion de l’hôtel
10 nov. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback! We apologize for the inconvenience you experienced with extending your stay through Travelocity. Your comments are valuable, and we’ll look into this to improve our process. We hope to welcome you back for a more seamless experience in the future!Sincerely, Hotel Manager
par un voyageur
Publié le 22 août 2024 sur Expedia
I have never had issues staying at a La Quinta before staying here. My family and I had booked 2 rooms and upon checking in, neither room had a working fridge. The front desk staff changed the rooms to 2 more rooms that neither fridge was working and 1 of those rooms, neither keycard worked. After changing rooms a 3rd time, we finally had rooms with a working fridge. One of the rooms had a head board hanging off of the wall and no handle on the bathroom door to be able to close it for privacy and the other room was in pretty much the same shape and only had 1 towel and literally 1/4 of a roll of toilet paper. As for the “breakfast” available in the morning, the staff apparently didn’t like us going in closer to 9 AM and made sure to snort loudly with dissatisfaction at us going in. We could have went earlier but we were kept awake most of the night by people randomly knocking on the doors they passed until going to the second floor.
Commentaires de Gestion de l’hôtel
23 août 2024 par Manager, Gestion de l’hôtel
Hello Aimee,We apologize for any inconvenience you experienced during your stay. Your feedback is valuable, and we regret to hear about the issues you encountered with the room amenities and breakfast service. We will address these concerns with our team for improvement. Thank you for bringing this to our attention, and we hope your next stay meets your expectations.
par un voyageur
Publié le 22 août 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
22 août 2024 par Manager, Gestion de l’hôtel
Hello Johnathan,We appreciate you taking the time to share your feedback with us. We will pass your comments along to the relevant teams for their review and improvement. Should you have any further concerns, please don't hesitate to reach out to our management team directly. Your satisfaction is important to us, and we hope to welcome you back in the future.
par un voyageur
Publié le 19 août 2024 sur Expedia
First room we got stunk, the lights didn’t work, the floors were extremely sticky and the bathroom looked like it hadn’t been cleaned at all. Second room was better with the lighting and the bathroom was cleaner but my children’s feet were dirty and black after only a few minutes. The people in the next room had the police there twice and we were woken up at 6am by the police beating on their door.
Commentaires de Gestion de l’hôtel
21 août 2024 par Manager, Gestion de l’hôtel
Hello Melissa, We are sorry to hear about the inconveniences you encountered during your stay. Your feedback is valuable to us to improve our services. We encourage you to reach out to our management team for further assistance regarding your experience. Thank you for sharing your thoughts with us.
par un voyageur
Publié le 16 août 2024 sur Expedia
Love it
Commentaires de Gestion de l’hôtel
16 août 2024 par Manager, Gestion de l’hôtel
Hello Cristina,We are thrilled to hear that you loved your stay at our hotel! Your satisfaction is our top priority, and we are delighted that we could meet your expectations. Should you have any further feedback or requests, please feel free to reach out to our management team directly. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.
par un voyageur
Publié le 15 août 2024 sur Expedia
Needs remodeling. Limited breakfast items. Very nice staff
Commentaires de Gestion de l’hôtel
16 août 2024 par Manager, Gestion de l’hôtel
Hello Deanna,We appreciate your feedback and take it into consideration for future improvements. Our team is pleased to hear you found our staff welcoming during your stay. For a wider selection of breakfast options and an updated experience, we recommend contacting our management directly for any further assistance.
par un voyageur
Publié le 15 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 août 2024 par Manager, Gestion de l’hôtel
Hello Latosha,We're thrilled to hear that you had a great stay with us! If you have any further comments or suggestions, please do not hesitate to reach out to us directly. We look forward to welcoming you back soon.
par un voyageur
Publié le 15 août 2024 sur Expedia
It was okay
Commentaires de Gestion de l’hôtel
16 août 2024 par Manager, Gestion de l’hôtel
Hello Latosha,We appreciate your feedback and are glad to hear you had an overall okay experience. Should you have any further comments or concerns, please reach out to our management team for assistance. Thank you for choosing to stay with us.
