Avis 224 Tremont 3B (in USE) · Downtown Studio Apt, near Tufts Med, BMC, MGF

I was not able to stay because the host was asking unreasonable requests that were not on the listing. In addition, VRBO is “not equipped” to help if there are issues because of a “separate payment software”. They were asking me to send my government issue ids via insecure methods even though normally they use a separate background check software. I tried to offer other solutions such as going through the validation site directly. For those unaware, this is sketchy and even though they say they have to delete your data you are sending it through cell phone providers etc so they can’t actually guarantee that your data will be efficiently deleted afterward since it is outside their control. In addition, they have to send it to the background check company, so that’s another area where your information may not be adequately deleted. The VRBO support (except Jerico) and this property management company will tell you the requests are standard but in the same breath tell you that it’s only this way because their system is broken. Overall it was a frustrating experience from both the property managements side and VRBO. Eventually it got resolved but it took multiple days and talking to multiple agents that were not understanding at all on my vacation which is still a sting.

The apartment was small, but it was incredibly clean and had everything that we needed for our stay. Super close to the Green Line, restaurants, shopping, and they had a beer garden across the street. We had a wonderful trip!

Location is why you are here, not much else. Room serves fine for what it is, definitely couldn’t sleep more than 3 at absolute max. The check-in process is absolutely archaic. You have to pick up a physical key at a lockbox in a random Cafe over a mile away. Wasn’t given the correct code for the box 3 times, and then when I finally did the key wasn’t in there and a service man had to come in & give it to me. Just an abysmal process didn’t check in until an hour and a half after i was scheduled. If you want an average place in a great location, here you go.

Tiny room but adequate for 1 or 2 people for a short stay. Key pickup was 3/4 of a mile away, which is not convenient at all if walking or using public transportation and you have luggage. Electronic code lock like most other rental properties would be much better. Finally, smell from the pizza place downstairs became very very strong from around 10 pm to 2 am every night, but was gone by morning. It was not a good pizza smell. More like burnt grease. Otherwise, the bed was comfortable, and the location can't be beat.

Getting and returning the keys was inconvenient. There was a 25 minute walk with luggage both to collect and return.