Note fondée sur 939 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Deidre, Gestion de l’hôtel
Thank you for the top rating! We appreciate your feedback and look forward to hosting you again soon.
par un voyageur
Publié le 6 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 janv. 2024 par Sabrina, Gestion de l’hôtel
Thank you for sharing your rating. We appreciate your feedback, and if there are specific aspects or areas where you feel improvement is needed, please let us know. Your input is valuable, and we strive to provide the best possible experience for our guests. If there's anything you'd like to discuss or if there are ways we can enhance your experience, please feel free to share your thoughts.Best regards
par un voyageur
Décevant
Publié le 9 oct. 2023 sur HotelsVieux , humide et petit dejeuner avare
Commentaires de Gestion de l’hôtel
18 nov. 2023 par Deidre, Gestion de l’hôtel
I'm sorry to hear about your less than satisfactory experience during your stay. Your feedback is important to us, and we apologize for any inconvenience you faced.Regarding the condition of the room, we understand the importance of a comfortable and well-maintained environment for our guests. Your comments about dampness have been noted, and we will investigate and address this issue promptly.We're also sorry to hear that the breakfast did not meet your expectations. Your feedback is valuable, and we will review our breakfast offerings to ensure a more enjoyable experience for all guests.If there's anything else you'd like to share or if there's anything specific we can do to address your concerns, please don't hesitate to reach out to our guest relations team directly. We appreciate your feedback and hope to have the opportunity to make amends and provide you with a more positive experience in the future. Thank you for bringing these matters to our attention.
par un voyageur
Publié le 20 août 2023 sur Expedia
Commentaires de Gestion de l’hôtel
28 sept. 2023 par Deidre, Gestion de l’hôtel
Thank you for taking the time to leave a review of your recent stay with us. We value all guest feedback, and we're sorry to hear that your experience did not meet your expectations.We apologize if your stay did not live up to the standards we strive to maintain. We take guest feedback seriously and will use your comments to identify areas where we can improve. Please know that your satisfaction is important to us, and we are committed to making the necessary adjustments to enhance our guests' experiences.
par un voyageur
Publié le 9 août 2023 sur Expedia
Dans l’ensemble c’est bien notre chambre nous avons aimé, déjeuner inclus de 08h00- 10h00 notre 2ieme journée 09h20 il n’y avait plus rien pour pour déjeuner?
Mais dans l’ensemble on a apprécié
Commentaires de Gestion de l’hôtel
14 août 2023 par Deidre, Gestion de l’hôtel
Thank you for the perfect rating! We're thrilled to see that you had an excellent experience during your stay. If there's anything specific that stood out or made your stay memorable, please feel free to share. We appreciate your feedback and hope to have the pleasure of serving you again in the future. Safe travels and see you soon!
par un voyageur
Publié le 20 mai 2023 sur Hotels
Commentaires de Gestion de l’hôtel
11 juin 2023 par Deidre, Gestion de l’hôtel
Thank you for taking the time to leave us a perfect 10 out of 10 review! We truly appreciate your positive feedback and rating.We're thrilled to know that you had an exceptional experience during your stay. It was our pleasure to provide you with outstanding service and accommodations.
par un voyageur
Publié le 1 mai 2023 sur Expedia
par un voyageur
Publié le 10 avr. 2023 sur Expedia
par un voyageur
Publié le 31 mars 2023 sur Expedia
Une belle chambre propre
Commentaires de Gestion de l’hôtel
28 avr. 2023 par Mina, Gestion de l’hôtel
Dear Sylvie,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team members as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Mina ButrosOperations ManagerElement/Aloft Hotelsmina.butros@lixigroup.com7817611726
par un voyageur
Publié le 27 juill. 2022 sur Expedia
Très bon déjeuner inclus, lit très confortable et chambre très spacieuse pour le prix.
