Note fondée sur 908 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 oct. 2024 sur Expedia
Tout était bien
par un voyageur
Publié le 20 avr. 2024 sur Expedia
C'est très bien mais l'employé à la réception, j'ai semblé la dérenger
par un voyageur
Publié le 17 mars 2024 sur Expedia
it was ok
Commentaires de Gestion de l’hôtel
3 avr. 2024 par Steve - GM, Gestion de l’hôtel
Thank You for your review. We hope to see you again soon!
par un voyageur
Publié le 20 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
2 janv. 2024 par Tania Batista-Assistant General Manager, Gestion de l’hôtel
Thank you so much for taking the time to share your positive experience and awarding us a perfect 5 out of 5 rating! We are thrilled to hear that you enjoyed your stay with us.Our team is dedicated to providing exceptional service, and it's incredibly rewarding to know that we succeeded in making your stay memorable. Your kind words and high rating motivate us to continue delivering the best possible experiences for our guests.We appreciate your support and value your feedback. If there's anything specific that stood out to you or if you have any suggestions for improvement, please feel free to share. We're always looking for ways to enhance our guests' experiences.Thank you once again for choosing Hampton inn Boston-Norwood We look forward to welcoming you back in the future and providing you with another outstanding stay.
par un voyageur
Publié le 8 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
10 août 2023 par Tania Batista, Assistant General Manager, Gestion de l’hôtel
Thank you for taking the time to complete our recent survey and for providing us with a score of 8 out of 10. We truly appreciate your feedback and are pleased to see that you had a positive experience with us.Your input is invaluable to us as it helps us understand what we're doing right and where there's room for improvement. While we're glad that you had a positive experience overall, we also want to ensure that we're meeting all your expectations. If there's anything specific that you believe we could do better, please don't hesitate to share your thoughts. Your feedback will assist us in making necessary adjustments to enhance our services.Once again, thank you for your time and for being a valued part of our [company/organization]. We look forward to continuing to serve you and provide an even better experience in the future.
par un voyageur
Publié le 21 juill. 2023 sur Expedia
J'ai tout aimé!
Commentaires de Gestion de l’hôtel
3 août 2023 par Tania Batista, Assistant General Manager, Gestion de l’hôtel
C'est super de voir que vous avezeu une experience merveilleuse avec nous pendant votre sejour avec nous,nous esperons vous voir
par un voyageur
Publié le 13 juill. 2023 sur Expedia
The room was good but too small for 5.
Commentaires de Gestion de l’hôtel
3 août 2023 par Tania Batista, Gestion de l’hôtel
Thank you for sharing your feedback with us. We're glad to hear that you found the room to be in good condition. We apologize for any inconvenience caused by its size not meeting your expectations for a group of five. Your comments are valuable to us, and we will take them into consideration as we strive to improve our accommodations. If you plan to stay with us again in the future, please let us know, and we'll do our best to find a more suitable room for your group. If there's anything else we can assist you with during your stay, please don't hesitate to reach out. We appreciate your business and hope to have the opportunity to host you again in the future.
par un voyageur
Publié le 2 juill. 2023 sur Expedia
We stayed only obe night in room 208. The place was clean but the bathtub could need a refresh. The crew was respectful and the breakfast EXCEPTIONAL. But, there was NO POOL to please the kids. We were anyway happy for our hotel choice.
Commentaires de Gestion de l’hôtel
11 juill. 2023 par Tania Batista, Gestion de l’hôtel
Thank you for choosing our hotel for your recent stay, and for taking the time to provide feedback. We greatly appreciate your kind words about the cleanliness of our rooms and the exceptional breakfast we offer. We strive to create a comfortable and enjoyable experience for all our guests, and we are glad that we were able to meet your expectations in these areas.Regarding your comment about the bathtub, we apologize for any inconvenience caused. We value your feedback, and we will certainly address this issue with our housekeeping team to ensure that such matters are taken care of promptly.We understand that the absence of a pool may have been disappointing for your kids. We apologize for any inconvenience caused in this regard.
par un voyageur
Publié le 6 mars 2023 sur Expedia
Commentaires de Gestion de l’hôtel
5 avr. 2023 par Brian Carlson, General Manager, Gestion de l’hôtel
We thank you with our deepest gratitude for choosing Hilton Boston-Norwood during your travels to the area. It is unfortunate that you did not have a great experience with us. If there is any additional feedback that you wish to provide, myself and my team would love to hear it. Your voice is important to us and helps us create a better experience for you and all of our future guests. I hope that you chose to stay with us again on your next visit to the area and we can provide you with a much better experience.
par un voyageur
Publié le 31 déc. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
3 janv. 2023 par Brian Carlson, General Manager, Gestion de l’hôtel
Thank you for staying with us during your time in the Boston area! Please feel free to provide any additional feedback or let us know what we could have done better during your stay with us. We appreciate your loyalty to Hilton and on behalf of myself and my team here at the Hampton Inn Boston-Norwood, Happy New Year!
