Ratings based on 925 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 6, 2024 on Hotels
Comment from Hotel Management
Oct. 8, 2024 by General Manager, Hotel Management
Dear Joseph, Thank you for the positive rating! We are thrilled we met your expectations for a fantastic stay at Holiday Inn Express Boston-Quincy and it will be our pleasure to host you again. Sincerely, Travis Carbaugh, General Manager
by A traveller from Miami
Posted Oct. 1, 2024 on Expedia
Comment from Hotel Management
Oct. 2, 2024 by General Manager, Hotel Management
Thank you for the excellent rating, Manuel! We are thrilled we met your expectations for a fantastic stay at Holiday Inn Express Boston-Quincy and it will be our pleasure to host you again. Sincerely, Travis Carbaugh, General Manager
by A traveller
Posted Sep. 30, 2024 on Expedia
Comment from Hotel Management
Oct. 1, 2024 by General Manager, Hotel Management
Thank you for the kind rating, Pamela! We are glad you had a good time at Holiday Inn Express Boston-Quincy and we look forward to the opportunity to host you again and turn that 4-star into a 5.Sincerely,Travis Carbaugh, General Manager
by A traveller
Posted Sep. 30, 2024 on Expedia
They should train their staff better and respect their customers' privacy. I don't know if it's a hotel bought by communist China, but on the last day at 9:45 am the maid knocked offensively on our door three times every 20 minutes and asked us what time we were leaving, knowing that check-out is at 11 am.
Comment from Hotel Management
Oct. 1, 2024 by General Manager, Hotel Management
Dear Juan, Thank you for sharing feedback on your recent stay. Our team always strives to deliver outstanding service for our guests, and to learn that we were unable to provide you with the superior hospitality we aim for is disheartening. Please accept our apologies and rest assured we will address this appropriately to ensure this is not repeated. We look forward to another opportunity to better your experience should your travels bring you back our way.Sincerely,Travis Carbaugh, General Manager
by A traveller
Posted Sep. 29, 2024 on Hotels
Comment from Hotel Management
Sep. 30, 2024 by General Manager, Hotel Management
Dear Charlene, Thank you for the positive rating! We are thrilled we met your expectations for a fantastic stay at Holiday Inn Express Boston-Quincy and it will be our pleasure to host you again. Sincerely, Travis Carbaugh, General Manager
by A traveller
Posted Sep. 29, 2024 on Expedia
Comment from Hotel Management
Sep. 30, 2024 by General Manager, Hotel Management
Dear Marguerite, Thank you for your five-star rating! It is a pleasure to know that we exceeded your expectations. We look forward to hosting you again at Staybridge Suites Boston-Quincy, and we hope that will be soon!Sincerely, Travis Carbaugh, General Manager
by A traveller from San Diego
Posted Sep. 28, 2024 on Expedia
Stayed here to attend a wedding in Boston. Nice, safe quiet convenient stay with decent fitness center, laundry and breakfast. Child friendly as well.
Comment from Hotel Management
Sep. 30, 2024 by General Manager, Hotel Management
Dear Celeste, Thank you for visiting us recently and for your kind review. We are delighted you could take advantage of our hotel amenities, including the fitness center, and that this made your stay at Holiday Inn Express Boston University an enriching experience. We are grateful for your business and we hope to see you again soon.Sincerely,Travis Carbaugh, General Manager
by A traveller
Posted Sep. 26, 2024 on Hotels
Comment from Hotel Management
Sep. 27, 2024 by General Manager, Hotel Management
Dear Ralph, Thank you for the excellent rating, Michelle! We are thrilled we met your expectations for a fantastic stay at Holiday Inn Express Boston-Quincy and it will be our pleasure to host you again.Sincerely, Travis Carbaugh, General Manager
by A traveller
Posted Sep. 25, 2024 on Hotels
Comment from Hotel Management
Sep. 26, 2024 by General Manager, Hotel Management
Dear Robert,Thank you for taking a moment to rate your experience. All of us at Holiday Inn Express Boston-Quincy are thrilled you had a good time at our hotel, and we invite you to stay with us again when you visit the area.Sincerely,Travis Carbaugh,General Manager
by A traveller
Bring a flashlight. Very dim lighting. No joke.
Posted Sep. 25, 2024 on HotelsGreat room except:
1.) TV in living area had sound but no picture.
2.) Living area needs more light. Can't see the instructions on the coffee maker or read the microwave oven. Had to use my cellphone flashlight to use them. A very nice room but for the price guests shouldn't have to use their phones to see things in the room. Add a floor lamp at least!!
Comment from Hotel Management
Sep. 26, 2024 by General Manager, Hotel Management
Dear Sam,Thank you for taking the time to comment on your stay. We appreciate you bringing to light some of the issues you experienced with your room and apologize for the inconvenience this caused. Please be assured we take all feedback seriously and will address your concerns appropriately. We thank you for your time and hope you will consider staying with us again for a better experience.Sincerely,Travis Carbaugh,General Manager
