Ratings based on 552 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 29, 2024 on Expedia
The tv had issues with power and volume.
Comment from Hotel Management
Sep. 18, 2024 by David, Hotel Management
My apologies Thomas we will look into this immediately
by A traveller
Posted Aug. 28, 2024 on Expedia
Room was quite spacious and clean.
There weren't enough basic supplies such as courtesy water bottles (none), soap and fresh towels.
I had to go to front desk to request such items.
Comment from Hotel Management
Sep. 18, 2024 by David, Hotel Management
Thank you for staying with us Juan
by A traveller
Posted Aug. 26, 2024 on Expedia
Clean and safe
Comment from Hotel Management
Oct. 1, 2024 by David, Hotel Management
Thank you for staying with us
by A traveller
Posted Aug. 25, 2024 on Expedia
When we arrived at 1am there was a lobby full of people with a system down and no way to get rooms. The two very young desk staff worked tirelessly to get us in room manually. The next am we were told by the manager that our rooms would be refunded as soon as the system was back up. It is now 2 months later and we still have no refund. This was terrible.
Comment from Hotel Management
Aug. 26, 2024 by David, Hotel Management
Hi MichaelI will follow up with Expedia regarding this refund - I apologize for any delay
by A traveller
Posted Aug. 24, 2024 on Hotels
Comment from Hotel Management
Sep. 18, 2024 by David, Hotel Management
Thank you for staying with us
by A traveller
Posted Aug. 22, 2024 on Expedia
,
Comment from Hotel Management
Aug. 23, 2024 by David, Hotel Management
Thank you
by A traveller
Good Hotel
Posted Aug. 22, 2024 on HotelsOverall good hotel. Worth the stay. Parking costs I believe $25.00 a night.
Comment from Hotel Management
Aug. 23, 2024 by David, Hotel Management
Thank you for staying with us
by A traveller
Boston Stay in South Bay
Posted Aug. 17, 2024 on HotelsThe hotel was fine. We liked the proximity to the T. the shopping center around the corner was pretty convenient as well. I didn't like how you would have to pay for internet if we didn't sign up for Hilton's rewards program... and even then it was a 7 day trial...
And I was surprised by a 25/night parking fee, but that might be going back on my charge card... I'm not sure...
Over all it was okay - oh and we booked a room with a kitchenette because we have a diet sensitivity and eating out is sometimes difficult with this child. and there was a microwave and a dishwasher... which I feel does not a kitchenette make...
Comment from Hotel Management
Aug. 23, 2024 by David, Hotel Management
Thank you for staying with us
by A traveller
Posted Aug. 17, 2024 on Hotels
Comment from Hotel Management
Aug. 23, 2024 by David, Hotel Management
Thank you for staying with us
by A traveller from UNION CITY
Posted Aug. 11, 2024 on Expedia
Perfect place for a quick stay. Great for families.
Hotel was clean and has access to parking for a small fee, very convenient.
Comment from Hotel Management
Aug. 14, 2024 by GM, Hotel Management
Thank you for choosing to stay with us. We are happy to hear you enjoyed your stay!
