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Hyatt Place Boston/Braintree

3.5 star property
3.5-star hotel near South Shore Plaza, connected to a shopping center

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Photo gallery for Hyatt Place Boston/Braintree

Reception
2 restaurants, breakfast, lunch, dinner served; American cuisine
Exterior
Pillowtop beds, desk, laptop workspace, iron/ironing board
Pillowtop beds, desk, laptop workspace, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
50 Forbes Road, Braintree, MA, 02184
  • South Shore Plaza
    ‪7 min walk‬
  • F1 Boston
    ‪4 min drive‬
  • Fenway Park
    ‪16 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪33 min drive‬

Room options

View all photos for Room, 1 King Bed (Newly Renovated, High Floor)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Newly Renovated, High Floor)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Newly Renovated, High Floor)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds (Newly Renovated, High Floor)

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Newly Renovated, Plus Sofa Bed)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Newly Renovated, Plus Sofa Bed)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Newly Renovated)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds, Accessible, Bathtub (Newly Renovated)

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Newly Renovated)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds (Newly Renovated)

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed (Newly Renovated, High Floor)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Room, 1 King Bed with Sofa bed (Newly Renovated, High Floor)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 2 Double Beds, Accessible (Newly Renovated)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds, Accessible (Newly Renovated)

  • 37 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Newly Renovated)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Newly Renovated)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Newly Renovated)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub (Newly Renovated)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Newly Renovated)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Newly Renovated)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Braintree

In shopping district.At this Braintree hotel, you'll be within half a mile (1 km) of South Shore Plaza and 6 miles (10 km) of Wollaston Beach. Boston Convention and Exhibition Center and Boston Children's Museum are within 12 miles (20 km).

What's nearby

  • South Shore Plaza - 7 min walk - 0.6 km
  • F1 Boston - 4 min drive - 2.3 km
  • Boston Convention and Exhibition Center - 15 min drive - 17.6 km
  • New England Aquarium - 16 min drive - 18.6 km
  • Fenway Park - 16 min drive - 18.4 km

Getting around

  • Quincy Adams Station - 3 min drive
  • Quincy Center Station - 5 min drive
  • Logan International Airport (BOS) - 33 min drive

Restaurants

  • ‪Davio's - ‬12 min walk
  • ‪The Cheesecake Factory - ‬10 min walk
  • ‪Qdoba Mexican Eats - ‬1 min walk
  • ‪Dave & Buster's - ‬10 min walk
  • ‪Auntie Anne's - ‬12 min walk

About this property

Hyatt Place Boston/Braintree

3.5-star hotel near South Shore Plaza, connected to a shopping center
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 2906 square feet (270 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and dry cleaning/laundry services are also featured at the business-friendly Hyatt Place Boston/Braintree. Free self parking is available.

This 3.5-star Braintree hotel is smoke free.

  • 1 building
  • 204 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Meeting rooms
  • 2906 sq ft of conference space
  • 270 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Hyatt Place Boston/Braintree offers 204 accommodations with MP3 docking stations and coffee/tea makers. Beds feature pillowtop mattresses. 55-inch flat-screen televisions come with premium satellite channels, first-run movies, and pay movies. Bathrooms include designer toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English, Spanish

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  • Breakfast included
  • Pet-friendly
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includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Books
  • Shopping mall
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • First-run movies
  • MP3 dock
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 85 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 85 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0013790400
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is C0013790400. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Boston/Braintree Hyatt
Hyatt Boston/Braintree
Hyatt Place Boston/Braintree
Hyatt Place Hotel Boston/Braintree
Braintree Sheraton
Sheraton Braintree
Hyatt Place Boston/Braintree Hotel Braintree
Hyatt Place Boston/Braintree Hotel
Hyatt Place Boston/Braintree Braintree

Hyatt Place Boston/Braintree Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1491 out of 2208 reviews
Rating 8 - Good. 420 out of 2208 reviews
Rating 6 - Okay. 146 out of 2208 reviews
Rating 4 - Poor. 61 out of 2208 reviews
Rating 2 - Terrible. 90 out of 2208 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place
Stayed 1 night in Dec 2024

4/10 Poor

Zella

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was not very good. No drinking glasses in the room. Unclear directions during the FIRE EVACUATION!!!
Stayed 1 night in Dec 2024

10/10 Excellent

Frank

Stayed 1 night in Nov 2024

8/10 Good

Supinah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

WILSON A ARIAS

Stayed 7 nights in Dec 2023

10/10 Excellent

William C, Owings Mills

Stayed 2 nights in Dec 2024

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Darlyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love coming to this location!
Stayed 2 nights in Dec 2024

10/10 Excellent

Francis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean updated room convenient to everything. Great location would stay here again every time in the area.
Stayed 1 night in Dec 2024

6/10 Okay

Giovahni

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
My stay was wonderful except when checking in, there was a blackout and couldn’t get to the elevator to my room, however the way the Frontdesk agent handled my check in was lack of customer service at every level. She was barely addressing back when talking to her, no eye contact and was rough, she had a really bad attitude and shouldn’t be in customer service. I understood, things like this happen, how lever it is all how you communicate, in her case she made the electrical outage worst than it should have been for the customer. Very bad experience with her. To be fair to the hotel, I have been coming here hundred of times, that was the first time I had such a bad experience Thank you
Stayed 1 night in Dec 2024

2/10 Terrible

Robert

Disliked: Staff & service, room comfort
Don’t ever stay at this hotel
It was the worst hotel stay ever! Paper thin walls! Next door loud music and banging all night! Staff was inappropriate and rude to us. We called and spoke to the Assistant Manager. I did not sleep at all!!! The night person yelling at us for needing quiet should be fired ! We stayed at this Hotel to be closer to Mass General Hospital for a biopsy the next day to determine the extent of my Husbands cancer.
Stayed 1 night in Dec 2024

10/10 Excellent

Jameson

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything you’d expect from a Hyatt Hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Lemy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Tiesha

Liked: Cleanliness, staff & service
It’s a place to stay
The hotel can definitely use some upgrades. Although the hotel was clean as best that it could be, they need to put some attention to the mold in the shower. The staff is great, from front desk to housekeeping. Breakfast that’s offered in the morning is a nice touch to your day.
Stayed 1 night in Dec 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with restaurants and shoppers mall close by.
Stayed 1 night in Dec 2024

10/10 Excellent

Gentry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warmly greeted and recognized by the desk staff. Offered complimentary water and let me enjoy my stay in peace.
Stayed 1 night in Dec 2024

10/10 Excellent

Hijiri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

He

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been staying here for the last 12 years at this time of year and we have always had the best experience. The only improvement i would make is in the breakfast. It could be better.
Stayed 7 nights in Dec 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Dec 2024

4/10 Poor

Rianna

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Thermostat in bedroom was not working, the room was musty.
Stayed 2 nights in Dec 2024

6/10 Okay

Aisha

Liked: Cleanliness, staff & service
It's sufficient for the price. Clean. It's just dated and the walls are thin.
Stayed 3 nights in Dec 2024