Note fondée sur 288 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 juill. 2023 sur Expedia
Good
par un voyageur
Chambre spacieuse bien équipée, 30 Km de Boston
Publié le 28 oct. 2019 sur HotelsSéjour agréable, piscine couverte et salle de sport convenables. Studio spacieux et bien équipé. Parking gratuit et la résidence n’est pas trop loin du centre de Boston à une trentaine de kilomètres.
Commentaires de Gestion de l’hôtel
4 nov. 2019 par Carlos S., General Manager, Gestion de l’hôtel
Dear Mohamed,
Thank you for taking thee time to share such wonderful feedback as it pertains to your most recent stay at the Residence Inn Boston Dedham! We are so happy to know that you enjoyed your time with us and hope to welcome you back soon!
par Francois de Montreal
Publié le 7 août 2014 sur Hotels
We chose that hotel to have a separate room, we booked and pay in advance online, but at our arrival at the hotel they gave us a studio instead, we were disappointed about that. The room was fine and the hotel is 25 minutes away from Boston.
Commentaires de Gestion de l’hôtel
18 oct. 2014 par Director of Sales, Gestion de l’hôtel
Thank you for the review. We are sorry your requested room type was not available for this visit. We hope you will stay with us again so we can exceed your expectations on your next visit.
par Marlis de Provence
gentillesse du personnel
Publié le 12 juin 2013 sur Hotelstrop près de l'autoroute (certaines chambres bruyantes) mais le personnel prêt à aider comme ils peuvent. facilité d'aller au centre ville par le commuter rail (mais il y a peu de trains le week-end).Ne pas hésiter à réclamer des poêles et des casseroles à la réception pour pouvoir se faire la cuisine. Cependant: dans le wholefood supermarket de Legacyplace on mange très bien , sain et pas cher. On peut y aller en voiture, mais même à pied.
par un voyageur
Not great
Publié le 28 août 2024 sur HotelsThe lady at the desk was not friendly. The woman beside us was getting friendly service & was given a bottle of water for her & her child. We were not even offered any. We asked about the train & she was not helpful. Very disappointed that she was not helpful after traveling for 6 hours. Breakfast was lacking in what they had to offer. Coffee was just BAD. Construction next door started at 6 am
Commentaires de Gestion de l’hôtel
29 août 2024 par The Residence Inn Team, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your candid comments as they help us improve our services.We are truly sorry to hear that your experience was not up to our standards. We strive to provide excellent customer service to all of our guests, and it's disappointing to learn that your interaction with the front desk staff did not meet your expectations. We will be sure to address this with the team to ensure that similar incidents do not occur in the future.Regarding the breakfast and coffee, we apologize for the lack of variety and quality. We understand that a satisfying breakfast is an important part of the stay experience, and we will take steps to improve our offerings.We also apologize for the noise from the construction next door. We understand that this can be disruptive, and we will do our best to minimize any inconvenience.We hope you will give us another opportunity to provide you with a more enjoyable experience in the future.
par un voyageur
Publié le 27 août 2024 sur Expedia
I liked location
Commentaires de Gestion de l’hôtel
29 août 2024 par The Residence Inn Team, Gestion de l’hôtel
Dear Guest,Thank you for your positive feedback regarding the location of our hotel! We're glad to hear that you appreciated our convenient location. We strive to offer a prime spot for our guests, and it's rewarding to know that we've met your expectations.We hope to have the opportunity to welcome you back in the future.
par un voyageur
Publié le 26 août 2024 sur Expedia
Very nice rooms and a great price
Commentaires de Gestion de l’hôtel
29 août 2024 par The Residence Inn Team, Gestion de l’hôtel
Dear Guest,Thank you for your positive feedback about your stay at Residence Inn Dedham! We're delighted to hear that you enjoyed our comfortable rooms and affordable rates. It's our goal to provide a pleasant and value-oriented experience for all of our guests.We hope to welcome you back soon for another enjoyable stay.
par un voyageur
Publié le 26 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 août 2024 par The Residence Inn Team, Gestion de l’hôtel
Dear Guest,Thank you for staying with us.We hope to have the opportunity to welcome you back in the future.
par un voyageur
Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 août 2024 par The Residence Inn Team., Gestion de l’hôtel
Dear Guest,Thank you for staying with us.We hope to welcome you back soon for another enjoyable stay.
par un voyageur
Publié le 24 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 août 2024 par The Residence Inn Team, Gestion de l’hôtel
Thank you for staying with us. We hope to see you again!
