Note fondée sur 79 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,1 Service et personnel
3,9 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Informations mensongères sur notre réservation
Publié le 19 oct. 2019 sur HotelsNous n'avons pas eu la suite réservée et décrite dans la confirmation de réservation. Et malgré nos efforts et beaucoup de coups de téléphone auprès d'hotels.com et de Sonder, impossible de changer quoi que ce soit.
par un voyageur
Publié le 6 oct. 2024 sur Expedia
There was no soap in either the kitchen, the bathroom sink or the shower. We washed our hands using shampoo. The condition of the unit was far, FAR below what one assumed from the photos - multiple layers of paint, chipped paint, and none of the amenities listed on various postings in the unit - earplugs, white noise machine? Nowhere to be found. I’ll assume the high price we paid for one night was strictly because of the location. Overall, it was not worth near what we paid. I don’t recommend it.
Commentaires de Gestion de l’hôtel
24 nov. 2024 par The Sonder Boston Team, Gestion de l’hôtel
Hi Stephanie, we appreciate your feedback and are truly sorry to hear your experience did not meet expectations. We apologize for the inconveniences you experienced during your stay and we will take precautions to ensure this doesn’t happen again. Please reach out to us during your next stay and let us know if there’s anything we can do to make your experience more enjoyable!
par un voyageur
Expensive and in bad condition
Publié le 2 oct. 2024 sur HotelsBad value for money
par un voyageur
Publié le 23 août 2024 sur Expedia
Liked quiet location, convenient neighbourhood, good communication. Didn’t like, small space, uncomfortable bed, noisy fridge.
par un voyageur
Publié le 20 août 2024 sur Expedia
Location was lovely. The toilet “whined” regularly. It seemed whenever any water was used in the building we knew. The steep, narrow curving stairs made luggage carrying a challenge. Two hand towels and two wash clothes for 7 days was skimpy. We would have preferred regular TV options. Again, the location was excellent.
Commentaires de Gestion de l’hôtel
21 août 2024 par Sonder, Gestion de l’hôtel
Hi William, we appreciate your feedback. We're continuously working to improve, and your comments help us do so. If you're open to giving us another chance, we'd love to show you a better experience.
par un voyageur
Publié le 15 août 2024 sur Expedia
Amazing old hardwood floors and marble fireplace! BUT the bathroom had inadequate ventilation and a mildew smell. Also the windows could not be left open securely - because the room was on the ground floor the windows had to be kept fully locked for security - there was no way to lock the window in place but have it a little open for ventilation. Also, the windows lacked proper coverings - because the unit was on ground floor people outside could see in - but the only shade option was solid wood shutters. I love the old fashioned wood shutters, but the room desperately needed window coverings that let in light but provided privacy.
Commentaires de Gestion de l’hôtel
16 août 2024 par Sonder, Gestion de l’hôtel
Hi Carl, your feedback is appreciated and we’re terribly sorry for the smell. We’ve shared the window-covering ideas with our design team and will see what we can do to support your suggestion. If you’re open to giving us another chance, we’d love the opportunity to make it up to you in the future.
par un voyageur
Publié le 6 août 2024 sur Expedia
Great location!
par un voyageur de houston
Publié le 6 août 2024 sur Expedia
par un voyageur
Publié le 30 juill. 2024 sur Expedia
This was perfect for a couple nights stay in Boston. Super easy to get in and out, great location as well.
par un voyageur
Publié le 25 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Sonder, Gestion de l’hôtel
Hi Daniel, thank you for leaving a review. Please let us know if there's anything we could have done to make your stay more enjoyable.
