Note fondée sur 284 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 sept. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
9 sept. 2023 par Customer Service, Gestion de l’hôtel
I am pleased to know that you have granted us a notable rating. Without your specific feedback, I extend my earnest desire to have served you well and to have satisfied your needs to the finest detail. Furthermore, I look forward to having the pleasure of welcoming you again in the future.
par un voyageur
Luxuxry hotel with really slow check in
Publié le 12 avr. 2022 sur HotelsNice hotel but at 600 bucks a night they really need to sort their check in service out. I was waiting for ever... ask any business traveller and they'll say these things annoy you.
par un voyageur
Publié le 13 oct. 2021 sur Expedia
Nourriture, emplacement, services
par un voyageur
Publié le 6 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 août 2024 par Customer Service, Gestion de l’hôtel
Jorge, I am absolutely delighted to see your positive rating for The Newbury Boston. It is truly a privilege to have you as a guest, and I strive to create a luxurious experience tailored to your discerning tastes. I eagerly anticipate your return to indulge in more exquisite moments with me.
par un voyageur
Publié le 3 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 août 2024 par Customer Service, Gestion de l’hôtel
Eduardo,Thank you for choosing The Newbury Boston for your recent stay. I am delighted to learn that your experience was exceptional. It brings me great joy to know that the ambiance and offerings met your expectations. I look forward to the privilege of welcoming you back for another memorable visit.
par un voyageur de Washington
Publié le 31 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 août 2024 par Customer Service, Gestion de l’hôtel
Jonathan, I am truly thrilled to hear that you had such a wonderful experience at The Newbury Boston. It brings me immense joy to know that the opulence and grace of the establishment met your expectations. Your preference for The Newbury Boston is an honor, and I sincerely hope to welcome you back for another exquisite stay in the future.
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 août 2024 par Customer Service, Gestion de l’hôtel
Brianna, I am absolutely delighted you selected to stay at The Newbury Boston. Your choice to share the perfect rating means the world to me. The luxurious experience tailored especially for guests such as yourself is something I am truly proud of. I hope to welcome you back to a refined escape soon.
par un voyageur de Fremont
Publié le 25 juill. 2024 sur Expedia
Not worth the price!
Commentaires de Gestion de l’hôtel
27 juill. 2024 par Customer Service, Gestion de l’hôtel
Marjon, thank you for sharing your thoughts. I am genuinely grateful for your feedback. Ensuring an exquisite experience for all guests is of utmost importance to me. I truly regret that the value you expected was not met. Please know that your insights are taken seriously, and I am always striving to enhance the experience for all esteemed guests.
par un voyageur
Publié le 22 juill. 2024 sur Expedia
Tolles Hotel, bei dem rundum alles stimmt!
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Customer Service, Gestion de l’hôtel
Martina,Ich freue mich wirklich, dass Ihr Aufenthalt im The Newbury Boston tadellos war. Es bereitet mir große Freude zu wissen, dass jeder Aspekt Ihres Aufenthalts Ihren Erwartungen entsprochen hat. Ich hoffe, Sie in naher Zukunft wieder für einen weiteren luxuriösen Besuch begrüßen zu dürfen.
par un voyageur
Stay here
Publié le 21 juill. 2024 sur Hotels**Review of The Newbury Boston**
I recently had the pleasure of staying at The Newbury Boston, and it was a delightful experience from start to finish. The hotel exudes a perfect blend of elegance and warmth that made me feel right at home.
First and foremost, the cleanliness of the hotel was impeccable. Every corner of the property, from the lobby to the rooms, was spotless, showing the staff's dedication to maintaining a pristine environment.
The bellman service was outstanding. The bellmen were not only efficient but also incredibly friendly and helpful. They greeted me with warm smiles and promptly assisted with my luggage, making the check-in process smooth and stress-free.
The maid service was top-notch as well. My room was meticulously cleaned every day, with fresh linens, neatly arranged toiletries, and a tidy room each time I returned. The attention to detail was impressive.
In-room service was equally fantastic. The food arrived promptly, was delicious, and beautifully presented. The menu offered a great variety of options, catering to different tastes and preferences.
While the front desk service was generally good, it was a bit mixed. The tall front desk staff member who spoke Spanish to me was very nice and accommodating, which was a pleasant surprise. However, some of the other front desk staff could benefit from a bit more smiling and warmth in their interactions.
Despite this minor hiccup, my stay at The Newbury Boston was wonderful.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Customer Service, Gestion de l’hôtel
Thank you for taking the time to share your delightful experience at The Newbury Boston. I am thrilled to hear that my time at the hotel was marked by elegance and warmth, ensuring a comfortable and welcoming stay.I appreciate your recognition of the hotel's impeccable cleanliness, a testament to the dedication of the team. The bellmen's outstanding service and the meticulous attention from the housekeeping team have clearly made an impact, and I am glad the in-room service met your culinary expectations with its prompt and beautifully presented offerings.I also acknowledge my observations regarding the front desk interactions. While the experience with the Spanish-speaking front desk member was positive, I will certainly take into account the feedback on ensuring consistently warm and welcoming service from all front desk colleagues.Thank you once again for your gracious words, and I look forward to welcoming you back to The Newbury Boston for another memorable stay.
