Note fondée sur 567 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Breakfast starts at 8am? What?
Publié le 31 juill. 2024 sur HotelsI chose this hotel on the way to Bournemouth but wish I had picked a different one.
Now when I say that I dont mean to put the hotel down or give a bad review.
The hotel is fine, its not run down, is quite smart and was very comfy.
The staff were good for the one night I was there for.
HOWEVER, my one gripe with the hotel is that breakfast starts at 8am in the morning. The time wasn't listed in the description and I wish it had been as I wouldnt have chosen to stay.
I was on a work trip and my work day starts at 8am, if I had been on holiday this time would have been fine, but I wasnt and I had to forgo my breakfast, which in mind cost me £28, for nothing.
So, if youre working away I'd most definitely give this hotel a miss.
par un voyageur
Publié le 24 juill. 2024 sur Hotels
par un voyageur
Publié le 19 juill. 2024 sur Expedia
Lovely place to stay. We had a premium room with beautiful furnishings. The bathroom was large with a relaxing garden tub
par un voyageur
Publié le 14 juill. 2024 sur Expedia
The staff was very nice. Loved the breakfast. We asked for an executive double room with a king size bed. We did not get this. The bed was extremely hard and had a difficult time getting comfortable.
par un voyageur
Weekend Break
Publié le 6 juill. 2024 sur HotelsWe stayed in the Grand National room which was amazing.
Breakfast was included in the price of the room and you had a choice of cooked or continental or both so plenty of choice.
Commentaires de Gestion de l’hôtel
10 juill. 2024 par Tereza, Gestion de l’hôtel
Many thanks from the whole team, we appreciate your feedback!
par un voyageur
Publié le 27 juin 2024 sur Expedia
Superb 2 night stay all the girls were very polite comfy rooms lovely breakfast would stay again
Commentaires de Gestion de l’hôtel
30 juin 2024 par Tereza, Gestion de l’hôtel
Thank you very much, your comments are highly valued!Best wishes
par un voyageur
Publié le 19 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 juin 2024 par Tereza, Gestion de l’hôtel
Thank you very much, your comments are highly valued!Best wishes
par un voyageur
Publié le 30 mai 2024 sur Expedia
My room was lovely and the staff lovely. For myself there was no table in the room that I could use to do my work on, ended up using the suitcase stand. Also had to wait about 10 - 15 minutes for someone to come to reception , I had pressed the button many times but she only heard the last time I pressed it. Just maybe a better system.
Commentaires de Gestion de l’hôtel
30 juin 2024 par Tereza, Gestion de l’hôtel
Thank you very much, your comments are highly valued!Best wishes
par un voyageur
Publié le 23 mai 2024 sur Expedia
Room was noisy and one could hear the room next door which was quite annoying. Bedroom was not cleaned and bedding not changed during our entire stay. Staff are great but they need to tidy the rooms more often.
Commentaires de Gestion de l’hôtel
30 juin 2024 par Tereza, Gestion de l’hôtel
Thank you very much, your comments are highly valued!Best wishes
par un voyageur
Disappointing stay...
Publié le 8 mai 2024 sur HotelsSomewhat disappointing experience. I booked an "executive" room, which was not in any way executive. The desk was tiny already and almost ½ the space that was available was taken up by the kettle and tea/coffee etc.
There was no fridge to keep water cool. The lack of fridge meant tea and coffee was made with the UHT cartons that you'd get in a budget motel rather than a supposedly upmarket boutique hotel.
The bathroom was tiny. Using the toilet was a challenge as you were competing for space with the toilet roll holder. There was a small (appx. 50cm x 8cm) shelf above the toilet but no other storage in the bathroom for toiletries. The shelf in question was literally held up with a bit of folded tissue wedged in at the front. The tap was a "waterfall" design with a rather slow flow and required running for anything up to 2 minutes on cold if you'd recently used the hot tap before anything resembling cold water came out. The shower was spacious enough and plenty of hot water available.
The room was clean, and the bed comfortable. However, the curtains didn't draw anywhere close to completely, and the multiple shutters did a poor job of keeping the light out.
Fortunately, I had declined the pricey (£20) breakfast. Had I opted for it, I wouldn't have been able to enjoy it as it isn't served until 08.30.
Wifi connection was reliable but very slow - around 4Mbps download and less than 1Mbps upload.
Commentaires de Gestion de l’hôtel
30 juin 2024 par Tereza, Gestion de l’hôtel
Thank you very much, your comments are appreciated and will be looked into!Best wishes
