Note fondée sur 144 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,6 Service et personnel
4,9 Confort de la chambre
4,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 août 2024 par Julie, Gestion de l’hôtel
Thank you Brittany
par un voyageur de Holyrood
Publié le 26 juill. 2024 sur Expedia
Be aware that the checkout time is 10am, which is absurd given that most are either 11 or 12. I called asking for a later time because the event we were on the island for didn’t begin until noon. I was met with an attitude of “I’m doing you a favour” by Julia who eventually agreed to 11am.
I will definitely be back to Bowen but not to stay here for $441 CAD/night!
Commentaires de Gestion de l’hôtel
27 juill. 2024 par Julie, Gestion de l’hôtel
Oh my, Bridgette...I'm not sure where things went sideways. You would have been given the checkout information at least 12 days before your stay date...You phoned me a few hours before checkout to ask if you could check out late....I took a few moments to look at our day and see if I could accommodate a last minute request, and then realized I could offer you another hour. That normally would not work with such short notice, as staff have already planned their arrival time. But it worked out and it was not a problem. As for a 10am checkout, I have stayed in many places myself that have that as a checkout time. We do get requests for late checkouts and we accommodate where we can, so there is some flexibility there.We hope everything else worked out for you on Bowen Island.
par un voyageur
Publié le 16 juill. 2024 sur Expedia
Such a beautiful property with the attention to all the details and little touches with products from the local shops.
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Julie, Gestion de l’hôtel
Thank you Danielle. This lovely review means a lot. :)
par un voyageur
Publié le 7 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 août 2024 par Julie, Gestion de l’hôtel
Thank you for the wonderful score Erin!
par un voyageur
Publié le 2 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 août 2024 par Julie, Gestion de l’hôtel
Thanks Tristen
par un voyageur
Publié le 2 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 août 2024 par Julie, Gestion de l’hôtel
Thanks for the excellent score!
par un voyageur
Publié le 30 juin 2024 sur Expedia
Thanks... great place and super relaxing!
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Julie, Gestion de l’hôtel
Glad you enjoyed Marria!
par un voyageur
Room with a view
Publié le 31 mai 2024 sur HotelsI stayed in the Cypress Room - which had picture windows with a beautiful view of the cove. The room was large with a comfortable bed. The bathroom was upscale- especially the shower. There was a small refrigerator and a Nespresso machine was available and well stocked. The only issue was that the room is only serviced every 3 days, which I did not expect. The housekeeping staff, when I did speak to them were always pleasant and it was easy to get additional supplies by texting the owners. Another issue that made me feel less comfortable was a warning re: not using a white towel to wipe up spills and an extra charge if you eat on the bed. These messages seemed a bit threatening and made me more apprehensive than I usually feel in a hotel.
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Julie, Gestion de l’hôtel
Thank you Dr. Paul for taking the time to review us. We're glad you enjoyed the comfy bed and shower. As for the cleaning, we service the room every two days. We originally stock the room with plenty of supplies for 2 days, but guests can always message us if they want more things. I think we had some confusion with your room as we made two unplanned visits and thought you were supplied for the following days. Our mistake and apologies for that. As per your other points, we do leave an info sheet in our rooms, which we find to be rather standard in many accommodations. We just like to remind people to be mindful of noise after hours, and to treat our linens a they would their own. Most people know this, but sadly there are a few guests that don't see the issue with eating BBQ Chicken on a white duvet, hence the reminder on the info sheet that our property should be taken care of by the guest. We certainly didn't intend it to be threatening.
par un voyageur
Publié le 30 mai 2024 sur Expedia
Then facilities were nice and clean we would recommend
it to our family and friends
par un voyageur
Publié le 17 mai 2024 sur Expedia
Lovely view, cozy and clean room!
Commentaires de Gestion de l’hôtel
17 mai 2024 par Julie, Gestion de l’hôtel
Thank you for a great review Kirstie. :)
