Note fondée sur 954 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 juill. 2022 sur Expedia
Service exceptionnel
par un voyageur
Publié le 6 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 nov. 2024 par Comfort Suites of Bowling Green Team, Gestion de l’hôtel
Dear Karmen,Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations. We take all reviews seriously and would appreciate any additional details you could share about your stay so we can address your concerns and improve for the future. We hope to have the opportunity to serve you better next time.
par un voyageur
Publié le 3 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 nov. 2024 par Comfort Suites of Bowling Green Team, Gestion de l’hôtel
Dear Caroline,Thank you for your wonderful review! We’re delighted to hear that everything met your expectations, and we’re thrilled to have had the opportunity to make your stay enjoyable. We look forward to welcoming you back for another great visit!
par un voyageur
Publié le 3 oct. 2024 sur Expedia
We liked our stay
we were disappointed that we came to rest and relax, but at 5:30 am the fire alarms went off
We were not heard when we asked for a longer stay or a refund on our stay
Commentaires de Gestion de l’hôtel
5 nov. 2024 par Comfort Suites of Bowling Green Team, Gestion de l’hôtel
Dear Evelyn,Thank you for your feedback. We’re glad to hear that you enjoyed your stay overall, but we sincerely apologize for the disruption caused by the fire alarms and any inconvenience it may have caused. We understand how important rest and relaxation are during your travels.Regarding your request for a longer stay or a refund, we strive to accommodate our guests as best as we can, and we’re sorry if we fell short in this instance. Let us know if there’s anything we can do to assist you. We appreciate your understanding and hope to welcome you back for a more peaceful stay in the future.
par un voyageur
Publié le 3 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 nov. 2024 par Comfort Suites of Bowling Green Team, Gestion de l’hôtel
Dear Elaine,Thank you for your positive review! We’re thrilled to hear you had such a great experience during your stay. We hope to welcome you back soon!
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Roy, Gestion de l’hôtel
Dear Doug, Thank you for sharing your review. We're thrilled to hear that you enjoyed your stay and found the facility nice and clean, with friendly and accommodating staff. We appreciate your feedback and look forward to welcoming you back in the future!
par un voyageur
Publié le 28 sept. 2024
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Roy , Gestion de l’hôtel
Dear Krystle, We're glad to see you had a good stay with us. If there’s anything specific we can do to improve your experience for next time, please feel free to let us know. We value your feedback and appreciate your business.
par un voyageur
Publié le 25 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Roy, Gestion de l’hôtel
Dear Bradley,Thank you for sharing your review. We're thrilled to hear that you enjoyed your stay and found the facility nice and clean, with friendly and accommodating staff. We appreciate your feedback and look forward to welcoming you back in the future!
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Stayed for our anniversary and had plunty of things near by dinning and shopping. Staff was nice everytime. Coffee machine in lobby was broke the whole weekend which was alittle disappointed but they tried by having the coffee machines they have in the rooms out but not the same.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Roy, Gestion de l’hôtel
Dear Christopher,Thank you for choosing to stay with us for your anniversary! We're glad you enjoyed the convenient location and friendly staff. I apologize for the inconvenience with the coffee machine in the lobby. We did our best to provide an alternative, but we understand it's not quite the same. Your feedback is valuable, and we'll work to improve this for future stays. We hope to see you again soon!
par un voyageur
Publié le 23 sept. 2024 sur Hotels
The staff was extremely friendly and accomodating. The location was convenient to shopping and dining. The only suggestion I could make is to have more choices for breakfast, although what they did have was excellent.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Roy, Gestion de l’hôtel
Dear Tracy,Thank you for your kind review! We're thrilled to hear that you found our staff friendly and accommodating and enjoyed the convenience of our location. We appreciate your suggestion regarding the breakfast options and are glad you enjoyed what was available. Your feedback helps us improve, and we look forward to welcoming you back soon!
