Note fondée sur 243 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 avr. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
17 avr. 2022 par Asst GM, Gestion de l’hôtel
Thank you!
par un voyageur
Publié le 28 déc. 2024
Would stay here again.
par un voyageur
Publié le 24 déc. 2024
Super clean spacious room. Very friendly staff. One of the best hotels I’ve ever stayed in while traveling!
par un voyageur
Publié le 7 oct. 2024 sur Hotels
We’ve stayed here a few times. Nice and clean and easy access to most things in Bowling Green.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par GM, Gestion de l’hôtel
We're happy to hear you enjoyed your stay and found the location convenient. Looking forward to your next visit!
par un voyageur
Publié le 1 oct. 2024 sur Expedia
It was easy to find and a nice large room with everything we needed
Commentaires de Gestion de l’hôtel
7 oct. 2024 par GM, Gestion de l’hôtel
Thank you for your review! We're glad you found the location convenient and enjoyed the spacious room. We hope to welcome you back soon!
par un voyageur de Merriam Woods Village
Publié le 30 sept. 2024 sur Expedia
If you despise being warm at night be sure to bring your own fan, the room temperature only goes as low as 74 and eventually kicks off as it doesn't register you being in the room anymore and won't cool it. The bathroom door would not close so that was frustrating as well. I opened our fridge to find the last guests leftovers and soda so that shows the attention to detail they do for cleaning. Other than all of that the bed was very comfortable and the room was nice.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par GM, Gestion de l’hôtel
Thank you for your feedback. We apologize for the issues and will address them with our team. We're glad you found the bed comfortable and appreciate your understanding. Once again we apologize. Please come see us again.
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par GM, Gestion de l’hôtel
Thank you for staying with us at Sleep Inn and Mainstay Suites. We look forward to having you in the future and improving our services to best meet your needs.
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Dean, Gestion de l’hôtel
Thank you for staying with us at Sleep Inn and Mainstay Suites in Bowling Green, KY. We are working hard to improve our services and alter whatever we see as potential game changer for our customers. Thank you for your input, it is vital to improve our services. We look forward to have your business in the future and improve our service and work on our delivery which meets your standard. Thank you.
par un voyageur
Publié le 22 sept. 2024 sur Expedia
This was my first trip to the area and I really enjoyed the room, easy parking, and kind staff!
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Dean, Gestion de l’hôtel
Thank you very much for your response, we look forward to having you in the future.
par un voyageur
Publié le 22 sept. 2024 sur Expedia
I was surprised to find out housekeeping only comes by request. I am used to hotels cleaning the room, making beds, and leaving new towels every day. We had to go to the front desk and get new towels, also the trash was not emptied every day from the room. I understand this is a new trend in the industry, but it is the first time I have experienced it.
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Dean, Gestion de l’hôtel
Thank you for your response, as we transition to this new phase, we hope to bring new innovative ways to satisfy our guests. Please feel free to call down to front desk any time during your stay in the future and they will be more then willing to provide the necessary service needed. Thank you for staying with us at Sleep Inn and Mainstay Suites.
