Note fondée sur 472 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
4,1 Service et personnel
3,8 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 août 2023 sur Expedia
Rapport qualité/prix très bon. Chambre très propre. Le building et les installations ont besoin d’amour. Très grand choix de restaurant à proximité. Parfait pour mon séjour de trois nuits.
Commentaires de Gestion de l’hôtel
10 août 2023 par Selmira, Gestion de l’hôtel
Traveler! Wow! Thank you for the great review, we truly appreciate your time and hope to be of accommodation in the near future! Thank you and Safe Travels!
par un voyageur
Publié le 5 oct. 2024 sur Expedia
The beds are always clean and soft, I’ve stayed twice now here. 1st time was fantastic!
Last time I was given a handicap shower for some reason. It wasn’t easy to use and hair was in the shower, few piece's.
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Selmira, Gestion de l’hôtel
Marvin,we appreciate you taking the time to give us feedback. I looked up your reservation, looks like it was sent in to us as a handicap booking. I do apologize, and if you do stay with us in the future, we can gladly switch you to a regular room just let our front desk know.
par un voyageur
Publié le 3 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Selmira, Gestion de l’hôtel
Phyllis, On behalf of our entire staff I want to thank you for the amazing score. We truly hope to be of accommodation on your next trip to Bowling Green.
par un voyageur
Good besides wet floor & breakfast
Publié le 30 sept. 2024 sur HotelsThe hotel was good. Only had a couple issues. First one was that the floor by the window in our room was soaking wet. I'm not sure if this was from the AC unit above us or all the rain or both you could see on the outside where they tried to seal it. Second issue was that online it said that there was free breakfast however, there was no breakfast at all.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Selmira, Gestion de l’hôtel
Megan, We appreciate you taking the time to give us feedback. I'm glad you had somewhat of a positive experience on your stay. I do want to apologize, for any confusion regarding breakfast. I double checked all online sites and cannot locate the breakfast advertisement. I'm unsure if by accident you saw that under a different hotel.
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Selmira, Gestion de l’hôtel
Jonathan, On behalf of our entire staff, I want to thank you for taking the time to give us feedback. I'm glad you enjoyed your stay, and we hope to see you soon.
par un voyageur
Publié le 30 sept. 2024
Very nice hotel. Reasonable priced, clean, and upgraded. Outside of building is very deceiving. Inside is very, very nice.
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Selmira, Gestion de l’hôtel
Doreen, I’m so glad you enjoyed your stay. It is wonderful to know that you found our rooms comfortable and clean. Your review and recommendation are welcomed and appreciated. Thank you for staying with us.
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Sheets weren't clean. Not sure but looked like bed bugs - black specks near the foot of the bed. Mattress was uncomfortable. Handicap shower leaked water across the bathroom floor, into the bedroom area all the way to the opposite wall due to lack of proper slope at the base.
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Selmira, Gestion de l’hôtel
MaryAnn,We are sorry we did not provide you with the quality of service you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests feel at home.
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Selmira, Gestion de l’hôtel
CarolI’m so glad you enjoyed your stay. Your review and recommendation are welcomed and appreciated. Thank you for staying with us.
par un voyageur
Publié le 27 sept. 2024 sur Expedia
Great stay!
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Selmira, Gestion de l’hôtel
Lana,Your kind review is appreciated and serves as encouragement to our team who work hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. Kind Regards
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Selmira, Gestion de l’hôtel
Jerrie, We appreciate you taking the time to give us feedback. I' am hopeful that we will have the opportunity to accommodate you in the future and make things even better!
