Note fondée sur 428 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,0 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 août 2024 sur Expedia
We had a brilliant stay. We enjoyed the character of the property and its gardens. Thank you for having us.
Commentaires de Gestion de l’hôtel
16 août 2024 par Kyle, Gestion de l’hôtel
Hello there, thanks so very much for leaving a review on your recent stay. We are delighted to hear that you enjoyed yourself and we hope to welcome you back in the not-too-distant future!
par un voyageur
Publié le 29 juill. 2024 sur Wotif
par un voyageur
Don’t stay here
Publié le 26 juill. 2024 sur HotelsWe stayed here several years ago and noticed the terrible decline in the property. It definitely is NOT a 5 star anymore. We were served powdered orange juice at breakfast! Room we had definitely needed some tlc. Cupboard draws broken, bathroom very dated, chair had huge stain on seat like someone had urinated on it. Overall a disaster.
Commentaires de Gestion de l’hôtel
27 juill. 2024 par Kyle, Gestion de l’hôtel
Dear Jacqueline,I hope this message finds you well. Thank you for taking the time to share your feedback about your recent stay with us. I am sincerely sorry to hear about the disappointing experience you had.We take your comments very seriously, and I want to assure you that this is not the standard of service we strive to provide to our guests. Your observations about the condition of the property and the quality of the amenities, such as the breakfast offerings, are concerning and do not reflect the experience we aim to deliver.I am pleased to inform you that we are planning a full renovation of our property, which will address many of the issues you mentioned. In the meantime, we will be focusing on the more immediate concerns you raised, such as the condition of the room furnishings and the quality of the breakfast service.We appreciate your candid feedback, as it helps us identify areas where we can improve in the short term while we work towards our larger renovation goals. It is through valuable feedback from guests like you that we can make the necessary changes to enhance our services and facilities.We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience that Milton Park is known for.Thank you again for your feedback.Warm regards,Milton Park Team
par un voyageur
Publié le 18 juill. 2024 sur Lastminute
Great breakfast, friendly staff, incredible gardens, dreamy indoor swimming pool.
Commentaires de Gestion de l’hôtel
16 août 2024 par Kyle, Gestion de l’hôtel
Hello there, thanks so very much for leaving such a great review regarding your recent stay at Milton Park. We are delighted to hear that you enjoyed yourself and look forward to welcoming you back in the not too distant future!
par un voyageur
Publié le 13 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 août 2024 par Kyle, Gestion de l’hôtel
Greetings, thank you so much for leaving a great review regarding your recent stay with us here at Milton Park. Looking forward to hosting you again in the not too distant future!
par un voyageur
Disappointing stay
Publié le 4 juill. 2024 sur HotelsThe hotel is in need of refurbishment. It is tired. Our room however was spacious but needed upgrading to bring it back to its former glory. The spa was closed. Why not find someone to manage it? The hot breakfast was served in Bain Marie’s - not the most inviting food. The hotel has great potential and I would return if it is renovated. It was not good value for money given its condition. In fact we left without even having breakfast on the second day. Couldn’t stomach it.
Commentaires de Gestion de l’hôtel
16 août 2024 par Kyle, Gestion de l’hôtel
Greetings, thank you for leaving a review on your recent stay at Milton Park. We have taken on board your feedback and hope to make improvements based on those. Looking forward to welcoming you back after our expected furbishments to provide you with a wonderful experience that we are known for.
par un voyageur
Publié le 16 juin 2024 sur Wotif
Wonderful stay in beautiful surroundings!
par un voyageur de Earlwood
Publié le 15 juin 2024 sur Expedia
Needs a lot of love to bring it back up to standard, our first room had black mould in the bathroom, furniture damaged etc heater wouldn’t turn off…
par un voyageur
Tired property
Publié le 12 juin 2024 sur HotelsOld and needs repairs, staff unhelpful, surrounding gardens were nice, road infrastructure very poor. Food and beverage were expensive and over priced. I would not recommend this accommodations.
par un voyageur
Publié le 27 mai 2024 sur Wotif
Tired property, hot rooms even with windows open. Upholstery on furniture is filthy. Some staff are rude. They charged my card for accommodation even though I had paid in full on wotif. Everything is run down and not being cared for or looked after. Breakfast was tasty. Totally disappointed with our stay. Not what this property used to be like at all. Rooms werent serviced till after 4:30pm.
