Note fondée sur 12 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,5 Propreté de la chambre
3,3 Service et personnel
1,4 Confort de la chambre
2,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 31 août 2019 sur Expedia
Made me feel like home, would definitely rent again!
Commentaires de Gestion de l’hôtel
31 août 2019 par Harold, Gestion de l’hôtel
Thank you. As long as my guest express their expectations to us when they arrive at our Guest House, we will always go out of our way to help them have a fantastic stay.
You will always be welcome to return.
par un voyageur de Freeport, Bahamas
Publié le 19 avr. 2019 sur Expedia
Great host! Comfortable stay! Would definitely stay again!
Commentaires de Gestion de l’hôtel
3 mai 2019 par Mr Dawson, Gestion de l’hôtel
This is what myself and staff aim for. 100% satisfaction for our guest. If anything is out of place when you arrive, please let us know. Please understand that there is no need to wait until after you leave to comment about it, when we might very well be able to address it & fix it.
Thank you for considering our Guest House property.
par un voyageur
Publié le 14 avr. 2019
Commentaires de Gestion de l’hôtel
1 mai 2019 par Mr Dawson, Gestion de l’hôtel
Travelocity and Expedia allows this person and others to leave a review when they have not stayed at the property. This person never stayed with us.
par un voyageur
Stay away!!!!!
Publié le 5 mars 2019 sur HotelsI book for a queen size bed, when I arrive it was a twin size bed. The bathroom was small and unclean. The owner's grandchildren were making noise upstairs. The towels were cheap and smell. It was a total disaster. I ended up leaving the same day and book into a hotel.
par un voyageur
Publié le 28 févr. 2019 sur Expedia
The hotel page shows the featured image of a pool when in fact this property is not a hotel and it does not have a pool. This property is a private home in a gated community. Harold, was at least a nice person. However, our stay here was one of the worst experiences my wife and I have had in our travels.
1. On the property page the bed is described as premium bedding. The bed we slept on was the first box spring bed we have slept on in at least 15 years and the noise of the spring added to the discomfort of the mattress. Anyway, hardly what I would describe as "premium bedding"
2. At first, the room was on the warm side, not quite hot, but not comfortable. Because this was a private house and I realize room temperature can be personal I understand this. The correction the owner had provided was a large floor fan that only worked at 1 of the 3 speeds. The room did temperature did go down after about an hour and that was not so bad.
3. Shared bathroom? Oh my, this was a huge discomfort for both of us. Again, this was deceptive on the page as the 2 rooms shown with descriptions, one says private bathroom and the second room shown bathroom is under "more info" and it only describes the bath and shower head. No mention on shared bathroom.
4. Cleanliness? the overall big picture would give one the feeling the place is clean. on closer inspection the area rug in our room needed vacuum and there was a condom wrapper under the bed.
could go on, but had to condense due to word count
Commentaires de Gestion de l’hôtel
5 mars 2019 par Harold, Gestion de l’hôtel
Our HOME is classified as a GUEST HOUSE in name and description (please look just above where it says 'Guest Reviews'). We do love to get ACCURATE feedback from guest. This is how we are able to improve on our guest experience. We did accommodate this guest's CHECK-IN at 1 o'clock in the morning. Check-out is 12 noon, and we were unable to allow for a late Check-Out request, because we had other reservations. Our community offers the relaxation of a Large Pool, Basket ball/Tennis Court, Exercise Room and Kids Play Area (this is not available @ 1am). Our guest chose the shared bathroom accommodation and not the 'Comfort House, Non Smoking, Private Bathroom'. Expecting a HOTEL and instead booking a GUEST HOUSE and not being able to over stay their check-out time, must have irritated our guest to the point where they felt it necessary to give the lowest score, and write an untruthful review.
Please look at all our reviews, so you will understand we do run a REASONABLY PRICED, very clean, comfortable Guest House with a pool.
par un voyageur
Dawson House, very poor accommodation
Publié le 20 févr. 2019 sur HotelsTheir is only a small bedroom with a double bed, styrofoam pillows and cheap polyester linens. Towels were rough and old and ratty. Bathroom is so tiny you cannot move and facility was dirty. Toilet was broken and flushed every 10 minutes, couldn't sleep. Very disappointed in Hotels.com, is a reputable site and I expected them to check out their recommendation. Cannot understand how this place can be recommended.
Commentaires de Gestion de l’hôtel
26 févr. 2019 par Mr Dawson, Gestion de l’hôtel
So sorry that we could not extend your 'check-out time' to 2pm, but we did have another guest arriving, so we had to be firm about the original 12noon 'check-out'. I hope that other potential guest reading your review will understand that ALL of the negative INACCURACIES could stem from your late 'check-out' request being denied. We run a clean, comfortable (reasonably priced), Guest Home, which we continue to monitor and update, and most of are guest are VERY satisfied.
par un voyageur
Publié le 14 févr. 2019 sur Hotels
Would never stay there again. Smelled and was creepy.
par un voyageur
Publié le 8 févr. 2019 sur Expedia
Quiet place and easy to find staff was great,safe place,
Commentaires de Gestion de l’hôtel
10 févr. 2019 par Mr Dawson, Gestion de l’hôtel
We are happy to know we met your needs. As for all our guest, just let us know your requirements, and our staff will try our best to help.
Thank you.
par un voyageur
Do not book not a hotel....its a house.
Publié le 7 févr. 2019 sur HotelsThis was a home. Gated community. We had a bedroom full bed and put a twin mattress on floor no blankets. Very uncomfortable
Commentaires de Gestion de l’hôtel
19 févr. 2019 par Mr Dawson, Gestion de l’hôtel
We are listed as a GUEST HOUSE. Just like our property name 'Dawson's HOUSE'. All our options are provided upon request. Extra bedding is available for up to 3 people. Blankets, sheets, and xtra fluffy pillows are all stocked and ready for our guest. Please choose the room which already has 2 beds listed, otherwise if you choose a room with 1 bed, we can only offer to bring in a pillow-top mattress in an attempt to satisfy your needs without an extra charge. We often get great reviews for our HELPFUL STAFF, but while you are here please communicate with us YOUR NEEDS.
par un voyageur
Publié le 4 janv. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
6 janv. 2019 par Harold the Manager, Gestion de l’hôtel
This customer never stayed at our property. This is why his name is not posted, and there is no comment about the facility, or his experience. DEFAMATION.
