Note fondée sur 893 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 juill. 2024 sur Expedia
D
par un voyageur
Publié le 5 oct. 2024
Hallway floors were dirty. Staff was very friendly and nice. Homeless encampment near by gave us pause as we are from rural WI and not used to seeing the encampments pop up.
Commentaires de Gestion de l’hôtel
9 oct. 2024 par GM, Gestion de l’hôtel
Our sincerest apologies! The city of Bozeman allows people to camp where ever they wish throughout the city without penalty. Sadly, this is out of our control. Please know that the area is safe as the local law enforcement patrol often. But honestly, I do understand your concern.
par un voyageur
Publié le 14 août 2024
par un voyageur
Publié le 10 août 2024 sur Expedia
I didn’t like this property as the property room beds are not clean and the AC was not working correctly
Commentaires de Gestion de l’hôtel
13 août 2024 par GM, Gestion de l’hôtel
Our sincerest apologies as our clean team works very hard to assure not only the entire property but guest rooms are clean to standards. I will share your remarks with them to assure nothing gets missed. Thank you for your feedback and we hope you will keep us in mind for your future travels.
par un voyageur
Publié le 8 août 2024 sur Expedia
bozeman hotels are insanely expensive, I know that. But to pay what we did to be surrounded by the sad homelessness situation in bozeman was a hard pill to swallow. There were fields of tents and broke down trailers.
I understand these mountain towns are exploding with popularity but stop ruining it for the tourists and the locals.
Commentaires de Gestion de l’hôtel
13 août 2024 par GM, Gestion de l’hôtel
Thank you for your feedback on the area. Sadly, the city allows people to camp throughout the city anywhere without penalty. We do our best with keeping in conversation with the city and local law enforcement. But it is out of our control. Please be rest assured that our area is safe but I can certainly understand how you feel.
par un voyageur
Publié le 7 août 2024 sur Hotels
par un voyageur
Publié le 7 août 2024 sur Expedia
Staff was lively, but we booked a room for 5, had towels for 3, no bedding for the sofa bed and they ran out of blankets and pillows. Only beverage at breakfast was coffee as juice machine was broken and very limited food options. Waterslide was fabulous, but pool doesn't open until 9 in AM and was a chemical in balance. Also could see a homeless encampment on the next block from our window. Room size was good.
Commentaires de Gestion de l’hôtel
8 août 2024 par GM, Gestion de l’hôtel
Thank you for your feedback on our property. Our sincerest apologies that our juice machine was only down for one day (sadly when you were staying) and was fixed the very next day. Glad you were able to use the pool and waterslide. I will check in to see why there were not enough blankets as we have bed bags for such rooms prepared ahead of time for rooms that have pull out sofas. Thank you for letting me know.Sadly the city of Bozeman allows people to camp throughout the city without penalty. This is out of our control. Please know that the area is safe as the local law enforcement patrol often.Thank you once again for your comments. We hope that you will keep us in mind for your future travels.
par un voyageur
Publié le 7 août 2024 sur Hotels
par un voyageur
Publié le 7 août 2024 sur Expedia
Skid row was literally outside the hotel. It made staying there feel very unsafe.
Commentaires de Gestion de l’hôtel
8 août 2024 par GM, Gestion de l’hôtel
Our sincerest apologies. Sadly the city of Bozeman allows people to camp throughout the city without any penalty. This is unfortunately out of our control. But be rest assured that the area is safe as the local law enforcement patrols often. I truly do understand your concerns and hope you will keep us in mind for your future travels.
par un voyageur
Disappointing stay
Publié le 7 août 2024 sur HotelsThe front desk personnel were friendly & efficient. The pool looked like it would be fun for kids, even though it was small.
The negative review is based on how dated the rooms are. The air conditioning could not keep up with the 90+ degree heat so we were very hot at night. Some things are out of the hotels control. The area is surrounded by house less people & the rates are higher than the quality, but that is a Bozeman problem.
Commentaires de Gestion de l’hôtel
8 août 2024 par GM, Gestion de l’hôtel
Thank you for your comments and understanding. We are in the process of fixing some of our rooms where the ac units are having a hard time keeping up with the warm weather.As for the homeless encampment the city does allow people to camp throughout the city without penalty. This unfortunately is out of our control. But please be rest assured that the area is safe as local law enforcement does patrol often.Thank you again for your feedback and we hope that you will keep us in mind for your future travels.
