Note fondée sur 902 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Kari Huesing - GM, Gestion de l’hôtel
Thank you for taking the time to write a review regarding your recent stay at our hotel. We value your opinion very much, We look forward to your return soon!
par un voyageur
Publié le 28 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Kari Huesing - GM, Gestion de l’hôtel
Thank you for taking the time to write a review regarding your recent stay at our hotel. We value your opinion very much, We look forward to your return soon!
par un voyageur
Publié le 28 août 2024 sur Expedia
Just what I needed for one night stay.
Commentaires de Gestion de l’hôtel
30 août 2024 par General Manager , Gestion de l’hôtel
Dear Maria,Thank you for your feedback. We are pleased that Country Inn & Suites by Radisson met your needs for a one-night stay. We look forward to welcoming you back soon.
par un voyageur
Publié le 28 août 2024 sur Hotels
par un voyageur
Publié le 28 août 2024 sur Expedia
There’s a Costco nearby just across the street, great view from the window.
Commentaires de Gestion de l’hôtel
30 août 2024 par General Manager , Gestion de l’hôtel
Dear Teng,Thank you for choosing Country Inn & Suites by Radisson, Bozeman, MT, and sharing your perfect rating! We are delighted to hear the beautiful views and proximity to Costco added to the enjoyment of your stay. It was a pleasure to host you and we look forward to welcoming you back in the future!
par un voyageur
Publié le 27 août 2024 sur Expedia
The property was fine but cell phones dont eork in the building and the wifi is too weak to do anything. We were a group of 4 business travelers and it was very frustrating.
Commentaires de Gestion de l’hôtel
30 août 2024 par General Manager , Gestion de l’hôtel
Dear Tonya,Thank you for your feedback. While we are happy you enjoyed our property, we are saddened to learn about your mishaps with our Wi-Fi. We understand how frustrating this would be for anyone, especially a business traveler. Please know we will share your concerns with our internal team to investigate and resolve this promptly. Thank you for your patronage, and we hope one day you can return so we can provide you with the stay you intended.
par un voyageur
Publié le 27 août 2024 sur Expedia
The air conditioning compressor and blower in our room, as well as that in the room of friends who stayed on the floor above us was LOUD. None of us (5 guests; 2 rooms) got a restful sleep. We were woken up throughout the night every time the AC kicked on. We were not able to crack the windows (late August), so the only solution for relief from the thunderous noise was to turn the room thermostat up...which made it even more uncomfortable. My report at checkout did not seem to surprise or concern the hotel concierge, but he did offer a half-hearted apology.
Commentaires de Gestion de l’hôtel
30 août 2024 par General Manager , Gestion de l’hôtel
Dear Mary,Thank you for your feedback. We are disappointed to learn you did not have a great experience with us. Please accept our sincere apologies for the AC being too loud. We understand how this impacted your sleep and know how important it is to rest well, especially when you are away from home. We are so sorry for this inconvenience. Please know we will share your concerns with our internal team so we can have the issue investigated and resolved promptly. Thank you for your patronage, and we hope you will return one day so we can provide you with the restful stay you intended.
par un voyageur
Publié le 24 août 2024 sur Hotels
par un voyageur
Publié le 23 août 2024 sur Expedia
Carpets were dirty throughout the property. No garbage bags in the trash cans. Leftover food from previous people was still in the fridge. Overall nasty.
Commentaires de Gestion de l’hôtel
26 août 2024 par General Manager, Gestion de l’hôtel
Dear Effie,Thank you for your honest assessment. We sincerely regret to learn of your disappointment with your experience. Cleanliness is one of our top priorities and will be discussed thoroughly by our dedicated team as we make the appropriate changes. It was a pleasure having you here, and we hope you will give us another chance to change your perceptions down the line.
par un voyageur
Publié le 22 août 2024 sur Expedia
The wifi does not work, i could not use my phone or laptop at all.
Commentaires de Gestion de l’hôtel
23 août 2024 par General Manager, Gestion de l’hôtel
Dear Tonya,Thank you for bringing this to our attention. We're disappointed to hear about the connectivity issues you experienced. Reliability is essential, and we'll address this to ensure better service in the future. We hope to have the opportunity to provide you with a more seamless stay next time.
