Note fondée sur 461 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,6 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Disappointed that we made reservations 2 weeks in advance and upon arrival from a 6 hour drive to find that our room wasn’t ready. They told us that they unexpectedly booked up overnight. We had to wait almost an additional 2 hours before we could access the room. We were exhausted. I feel we should have been compensated somewhat for the inconvenience..
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Haven, Gestion de l’hôtel
Khristian,Thank you for taking the time to leave us a review. We appreciate your business and your feedback. I would love to talk with you on how we could best compensate you for the inconvenience you experienced during your stay with us. Feel free to reach out to me at (406)-582-4972 ext. 2 because I would love to make this up to you. You can also email me at frontdesk@elementbozeman.com - thank you.I am so sorry for the frustrating experience you had and I do hope we can make it up to you.
par un voyageur
Publié le 26 août 2024 sur Hotels
The manager on staff was excellent and went out of her way to make sure our stay was pleasant. She, along with the other front desk staff, all responded promptly and professionally to any and all reported issues.
Commentaires de Gestion de l’hôtel
26 août 2024 par Haven Arnold, Gestion de l’hôtel
Thank you for taking the time to leave us a review, Justin! We really appreciate your business, and we are thrilled to hear you found the front desk staff to be helpful and pleasant! What stellar feedback. We can't wait to share it with the team. Thanks again and we hope to host you again!
par un voyageur de Wyomissing
Publié le 21 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 août 2024 par Phyllis Sparks - AGM, Gestion de l’hôtel
Hi Cynthia,Thank you for the 5 star review. We are so glad that you enjoyed your stay with us at the Element Bozeman. Safe travels and we hope to see you again soon.
par un voyageur
Publié le 9 août 2024 sur Expedia
Great service, great location, and walking distance to downtown!
Commentaires de Gestion de l’hôtel
10 août 2024 par Haven Arnold, Gestion de l’hôtel
Gina,Thank you for taking the time to leave us a review! We are really happy to hear that you enjoyed your stay with us. Thank you for acknowledging the service of our staff! We will pass along the success with the team. It also sounds like you enjoyed our downtown location. We agree! Walking downtown Bozeman is so fun, with all of the locally owned shops and restaurants, you can't go wrong. We hope we have the pleasure of hosting you again soon!
par un voyageur de Bothell
Publié le 30 juill. 2024 sur Expedia
Very nice clean modern hotel. Very nice options for coffee/tea etc in the lobby. Upscale options. Friendly staff, we appreciated that they let us park our motorcycle up front near the door rather than in the garage. There is an onsite restaurant with good food and a nice outside patio. Would definitely stay again.
Commentaires de Gestion de l’hôtel
26 août 2024 par Haven Arnold, Gestion de l’hôtel
Libbie, thank you for taking the time to leave us a review and such an awesome review at that! We are thrilled to hear that you enjoyed your stay with us, and we hope to see you again soon!
par un voyageur
Publié le 6 juill. 2024 sur Expedia
Loved this hotel. Staff was super friendly. Room was spacious, clean, and the kitchen area was great because we used the refrigerator to store sandwiches for our flight the next day.
Commentaires de Gestion de l’hôtel
26 août 2024 par Haven Arnold, Gestion de l’hôtel
Tara, thank you for the lovely review. We are so happy to hear that you enjoyed your stay with us. We hope you choose to stay with us again if you ever make your way back to Bozeman!
par un voyageur
Lucky Happy
Publié le 5 juill. 2024 sur HotelsWe found ourselves in a last minute situation and we were very lucky to find this place! Very happy! Nice restaurant as well.
Even had a view of the fireworks outside our window! 👍💥
Commentaires de Gestion de l’hôtel
6 juill. 2024 par Phyllis Sparks - AGM, Gestion de l’hôtel
Hi Pete. Thank you for the great feedback regarding your stay at the Element Bozeman. It is always nice to hear when a guest has a great stay. Safe travels and we hope to see you again soon.
par un voyageur
Publié le 30 juin 2024 sur Hotels
Great choice compared to surrounding facilities
Commentaires de Gestion de l’hôtel
30 juin 2024 par Allison Corwin GSM, Gestion de l’hôtel
Thank you for the 10/10 rating! I'm so glad that you chose us at Element and hope to welcome you back in the future!
par un voyageur
Publié le 18 juin 2024 sur Expedia
It was ok. However be warned breakfast ends promptly at 9:30.
Commentaires de Gestion de l’hôtel
18 juin 2024 par Phyllis Sparks - AGM, Gestion de l’hôtel
Hi Bob,Thank for the review. We hope that you enjoyed your overall stay with us at the Element Bozeman. Safe travels and we hope to see you again soon.
par un voyageur
Publié le 18 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 juin 2024 par Phyllis Sparks - AGM, Gestion de l’hôtel
Hi Ruth,Thank you for the 5 out of 5 review. We are so glad that you enjoyed your stay at the Element Bozeman. Safe travels and we hope to see you again.
