Note fondée sur 873 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,7 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Avec un chien faites demi tour !
Publié le 28 déc. 2019 sur HotelsJe n avais pas vu le prix pour le chien avant d arriver , 100 usd pour une nuit, c est très cher !!!
Commentaires de Gestion de l’hôtel
30 déc. 2019 par Hotel Management, Gestion de l’hôtel
Thank you for your feedback. Our Pet Policy can be found on the hotel and any 3rd party booking engines website. We appreciate your understanding and support! Happy New Year.
par un voyageur
Bon sejour
Publié le 15 sept. 2019 sur HotelsTout était parfait c est dommage qu il est loin de la plage
Commentaires de Gestion de l’hôtel
16 sept. 2019 par Hotel Management, Gestion de l’hôtel
Thank you so much for staying with us. We appreciate your business and support!
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Hotel Management , Gestion de l’hôtel
Thank you for the fantastic rating! We’re thrilled that your stay was enjoyable. Your positive comments are greatly appreciated, and we’re excited to have you stay with us again.
par un voyageur
Beautiful hotel, beautiful area
Publié le 4 oct. 2024 sur HotelsGreat location! Beautiful mall a mile down the road. Lots and lots of dining choices less than a mile. Publix a 3 minute walk.
Beautiful area!
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Laura, Gestion de l’hôtel
Thank you for your positive review! We look forward to welcoming you again for another stay. Take care!
par un voyageur
Publié le 27 sept. 2024 sur Expedia
Everything was above my expectations. Great breakfast and nice staff
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Hotel Management , Gestion de l’hôtel
Thank you for the fantastic review! We're so glad to hear that everything exceeded your expectations, especially our breakfast and the service from our staff. We look forward to welcoming you back for another wonderful stay!
par un voyageur de Annandale
Publié le 27 sept. 2024 sur Expedia
This is an interesting Hyatt. First, the rooms are clean and soundproof, with a refrigerator, but no Microwave. They are pet welcome and in a good location. On the otherhand, this Hyatt does not live up to Hyatt standards. First, don't believe their website description. No Starbucks expresso cafe--in fact, most of the time, there was no coffee in the lobby, no nutritious appetizers or bistro burgers, and amenities were not in a machine, but stacked in a shelf. Second, breakfast was served, cold and not on hot plates, sour cream instead of cream cheese for bagels, and really no open daily cafe except for breakfast. Third, in the evening, they do have a cash bar which was good. Third, the staff was nice, but really did not seem like they wanted to work for. So, they need to update their exaggerated web description (which really sounds like this Hyatt used to be in the old days), to complement their location and really nice pool area. It really does sound like a property that has decided to go basic at high prices. My choice would be the Marriott Bonvoy across I-75 expressway, and the Hyatt my second choice and not be taken in by the over blown website
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Hotel Management , Gestion de l’hôtel
Thank you for sharing your detailed feedback. We’re glad to hear you appreciated the cleanliness of the rooms, our pet-friendly policy, and our location. However, we sincerely apologize that your experience did not meet the Hyatt standards you expected.We take your comments about the website description and breakfast service seriously and will work to address these discrepancies. Our aim is to provide quality amenities and a welcoming atmosphere, and we’re sorry if that was not reflected during your stay.Your input is invaluable in helping us improve, and we hope you might give us another chance in the future to provide you with a better experience. Thank you again for your insights!
par un voyageur
Publié le 26 sept. 2024 sur Expedia
I liked the facilities and personnel.
Breakfast buffet was good too.
I didn't like there was no restaurant serving lunch or dinner.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Hotel Management , Gestion de l’hôtel
Thank you for your feedback! We’re delighted to hear you enjoyed our facilities, friendly staff, and the breakfast buffet. We appreciate your suggestion regarding lunch and dinner options, as we are always looking for ways to enhance our guests' experiences. We hope to welcome you back soon!
par un voyageur
Publié le 25 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Hotel Management , Gestion de l’hôtel
We’re grateful for your top rating! It’s wonderful to know you had a positive experience with us. Please let us know if you have any suggestions, and we look forward to your next visit.
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Very comfy room and bedding
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Hotel Management , Gestion de l’hôtel
Thank you for your lovely review! We're thrilled to hear you found your room and bedding comfy. We look forward to having you stay with us again!
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Hotel Management , Gestion de l’hôtel
Thank you for your review! We’re glad to hear that you enjoyed your stay. Your feedback helps us to continuously improve, and we look forward to having you with us again soon.
